Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more
Company replied
Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are cl... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I thought my complain was not being…
I thought my complain was not being addressed to properly. But ultimately, they took time, came up sorting the problem. Pleasant.
March 21, 2026
Unprompted review
Reply from Blinkist
Hello Gyandutt,
Thank you for your feedback! We apologize for the initial delay, but we’re happy we could resolve the issue and make your experience a pleasant one.
All the best,
Team Blinkist
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Excellent support experience
Excellent support experience. The team responded incredibly fast and helped me update my email address with ease. Professional, friendly, and efficient—thank you for resolving my issue so quickly.
March 18, 2026
Unprompted review
Reply from Blinkist
Hi Tarek,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
Reply from Blinkist
Hi Adeel, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
Reply from Blinkist
Hi JuanMa, thank you for the feedback! We appreciate you taking the time to share your experience! All the best, Team Blinkist
Quick to respond.
Quick to respond.
Supplied helpful information
And
When I explained I still couldn't do/find what I was looking for they didn't hesitate and did it for me.
March 12, 2026
Unprompted review
Reply from Blinkist
Hello Stephen,
Thank you for your feedback! We’re glad to hear the team was quick to respond, provided helpful information, and went the extra mile to assist you directly when needed. We truly appreciate you sharing your experience.
All the best,
Team Blinkist
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Jean was great
Jean was great. Was proactive knowledgeable and knew the product. She should be commended.
March 17, 2026
Unprompted review
Reply from Blinkist
Hello Ian,
Thank you for your kind feedback! We’re thrilled to hear that Jean provided proactive and knowledgeable support. We’ll be sure to pass along your commendation to her.
All the best,
Team Blinkist
Love Blinklist
Love Blinklist - it is the perfect form of information for me in my busy day. I listen inthe car, at the gym, and at night before bed. Very enlightening. The customer service team is definitely five star!
March 15, 2026
Unprompted review
Reply from Blinkist
Hello MaryEllen,
Thank you for the wonderful feedback! We're so glad Blinklist fits into your daily routine and keeps you inspired throughout the day. Your kind words about our customer service team mean a lot. We appreciate your support!
Best,
Team Blinkist
I recently had an outstanding…
I recently had an outstanding experience with Blinkist’s customer support. I accidentally let my Premium subscription renew during a time when I’m facing some personal financial challenges. I reached out explaining the situation, and Talida was incredibly empathetic and helpful. She processed a full refund without any penalties and even provided a discount code for when I’m back on my feet. It’s rare to find a company that values people over profit. I’ll definitely be returning to Blinkist in the future!
March 12, 2026
Unprompted review
Reply from Blinkist
Hello Rick,
Thank you so much for your kind words and for taking the time to share your experience. We’re really glad Talida was able to support you during a challenging time and make the process easier for you.
At Blinkist, we truly care about our members and always strive to approach every situation with empathy and understanding. Your feedback means a lot to us, and we’ll be sure to pass your kind message along to Talida.
We wish you all the best and look forward to welcoming you back to Blinkist whenever the time feels right. 💛
Best,
Team Blinkist
Great customer service
Great customer service! Had a challenge logging in and was presented will a quick successful solution. Thank you.
March 6, 2026
Unprompted review
Reply from Blinkist
Hi Eileen,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer service and that the login issue was resolved quickly.
Best,
Team Blinkist
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The customer service was very helpful…
The customer service was very helpful and understanding
March 9, 2026
Unprompted review
Reply from Blinkist
Hi Milad, thank you for the feedback! We appreciate you taking the time to share your experience! All the best, Team Blinkist
Blinkist is a great app for learning in…
Blinkist is a great app for learning in short bursts. It summarizes key ideas from popular non-fiction books into quick reads or listens that you can finish in about 15 minutes. The summaries are clear and well structured, making it perfect for busy people who want to keep learning without committing to full books. It is also useful for discovering new titles and deciding which books are worth reading in full.
Their customer service is also excellent. They are very responsive, helpful, and quick to assist whenever you need help.
March 7, 2026
Unprompted review
Reply from Blinkist
Hi, we're absolutely thrilled to hear that you're loving the app. Providing excellent support is just as important to us as delivering great content, and your feedback means a lot to our entire team. Thank you so much! All the best, Team Blinkist
Lewis responded to my enquiry with…
Lewis responded to my enquiry with speed & empathy. Thank you Lewis!! Sam
March 5, 2026
Unprompted review
Reply from Blinkist
Hello Sam,
Thank you for your kind feedback! We're glad to hear that Lewis was able to assist you with speed and empathy. We’ll be sure to pass your kind words along to him.
All the best,
Team Blinkist
They kept their word
They kept their word, responded within the given timeframe, resolved the problem immediately, and had an easy going professional, knowledgeable demeanour.
March 4, 2026
Unprompted review
Reply from Blinkist
Hi there, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
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Customer Service Review
The customer service was amazing and very responsive
March 3, 2026
Unprompted review
Reply from Blinkist
Hello Cooper,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found our customer service amazing and responsive. Providing timely and helpful support is very important to us, so your kind words truly mean a lot.
If you ever need assistance again, we’re always here to help.
Best,
Team Blinkist
Problema using the app
I’ll always appreciate your help with my subscription .. it was fast to access my account through the app. Now I’m enjoying it. Thanks. Edgar García.
March 1, 2026
Unprompted review
Reply from Blinkist
Hi Edgar,
We’re really glad we could help you quickly regain access to your account and get everything sorted out smoothly.
It’s wonderful to hear that you’re now enjoying the app, that’s exactly what we aim for. If you ever need anything else, we’re always here to help.
All the best,
Team Blinkist
Great app and support
Great app. I had a minor issue with account sharing, Blinkist support was competent and quick. Thank you!
March 1, 2026
Unprompted review
Reply from Blinkist
Hello There,
Thank you for the wonderful feedback! We’re glad you’re enjoying the app and that our support team could resolve your account sharing issue promptly.
We appreciate you taking the time to share your experience!
Best,
Team Blinkist
Response was very fast and helped…
Response was very fast and helped resolve the problem. Thanks Talida!
February 27, 2026
Unprompted review
Reply from Blinkist
Hi Gabriel,
Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that Talida was able to assist you quickly and help resolve the issue. We’ll be sure to pass along your appreciation to her. If you ever need anything else, we’re always here to help!
Best,
Team Blinkist
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The assistance was to the point and…
The assistance was to the point and solved my query without delay
February 26, 2026
Unprompted review
Reply from Blinkist
Hello Linelle,
Thank you for your feedback. We’re pleased to know your concern was addressed promptly and efficiently. If you need any further assistance, we’re always here to help.
Best,
Team Blinkist
I wanted to cancel my renewal
I wanted to cancel my renewal, but I missed the deadline. Marianne was great. She offered to refund my payment, along with two other options to continue for a year. I chose one of those, and she already sent the refund. She also coded my account so it won't automatically renew next year.
February 25, 2026
Unprompted review
Reply from Blinkist
Hello Jeff,
Thank you for sharing your experience! We’re glad to hear that Marianne was able to assist you promptly and offer helpful options. It’s great to know that everything has been arranged smoothly, including your refund and the renewal settings for next year. We truly appreciate your feedback and are always here if you need anything further.
Best,
Team Blinkist
I would like to commend Blinkist for their prompt, effective, and very pleasant support.
I would like to commend Blinkist for their excellent handling of the matter I presented. They understood the issue clearly and delivered a swift, effective, and highly pleasant solution. Their efficiency and customer care were outstanding. Cheers to Lewis´s professionalism!
February 26, 2026
Unprompted review
Reply from Blinkist
Hi there, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
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