While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning the 24/7 chat support. People also commend the system's user-friendliness and intuitive design, making it easy to navigate and train staff. The ability to customize and adapt the system to specific business needs is also a significant positive for many users.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the smooth and straightforward... See more

User experience

Clients share positive opinions on user experience, highlighting the system's ease of use and intuitive... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Response time

Customers consistently note positive experiences with response times. Reviewers highlight the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

Blinq is easily the best PoS system for hospitality. Such a straight forward system for users while still giving tonnes of data to track sales and performance. Plus the support is top tier - Sonny hel... See more

Rated 5 out of 5 stars

Super friendly and helpful customer service. The kind of team that don’t make you feel like any question is a “silly question”. 24/7 chat support and rapid response time ! You can tell these g... See more

Rated 5 out of 5 stars

Having run hospitality busineses since 2008, I can honestly say the implementation of blinq has been easiest we have ever done. We are now using blinq for both EPOS and inventory management and could... See more

Rated 5 out of 5 stars

Amazing! Nico is always texting back in time, asking if it's everything good, keeping touch. Great customer service! Price very good, system is super easy (iOS), with lots of possibilities. I can... See more

Rated 5 out of 5 stars

Blinq works absolutely perfectly. Nico, the sales manager, he is the best one. The service that the entire company offers it’s extraordinary for the price. The app is extremely intuitive... See more

Rated 5 out of 5 stars

We recently switched to blinq after struggling with a very outdated POS system, and we couldn’t be happier; All thanks to Nico! From start to finish, Nico was incredibly helpful, professional and p... See more

Rated 5 out of 5 stars

Blinq is awesome! The order system is super quick, simple, and easy to use. Everything went smoothly from start to finish. But what really stood out was the customer service absolutely fantastic! Th... See more

Rated 5 out of 5 stars

We’ve been using Blinq, and it’s by far the best EPS system we’ve ever had. The platform is reliable, easy to use, and packed with great features. What really sets them apart is their customer service... See more

Rated 5 out of 5 stars

From start to finish a smooth experience. From my own experience changing platforms or card terminals etc.. can be very tedious with lots of teething problems. However worth Blinq this was not the ca... See more

Rated 5 out of 5 stars

Been working with Blinq for over 2 years After working in hospitality for nearly 2 decades I'm happy that finally a company nailed simplicity of the user friendly set up, including back of house... See more

Rated 5 out of 5 stars

Very happy with Blinq, from first meeting to final set up all went smoothly. The PoS is great, the integration with DOJO seamless. Nico installed the printers in-house very easily and his training af... See more

Rated 5 out of 5 stars

Great POS system and such great value for the cost. Very responsive with issues we have which have only been not knowing how to do something as opposed to something wrong. Sonny did an amazing job at... See more

Rated 5 out of 5 stars

We had been having problems with our previous Epos system. Overcharging on transactions, expensive monthly subscriptions for equipment and poor customer service which never got back to us, s... See more

Rated 5 out of 5 stars

Highly recommend Blinq. I have used a few EPOS systems in my shops and I have to say Blinq is incredibly user friendly in all aspects. The front of house is easy to navigate which makes training the... See more

Rated 5 out of 5 stars

I cannot recommend Nico enough! His service was absolutely outstanding. From the moment we connected, he was attentive, professional, and incredibly helpful. Every question I had was answered promptly... See more

Rated 5 out of 5 stars

We switched over from EPOS Now earlier on in the year. Sonny made this transition smooth and effortless. He was with me every step of the way. The 24/7 WhatsApp customer support was outstand... See more

Rated 5 out of 5 stars

Moved to Blinq 2 months ago for my restaurant business. Really impressed with the system and the customer service is first class, would absolutely recommend them to anyone in the industry. Really good... See more

Rated 5 out of 5 stars

Blinq isn’t just a POS, it’s an essential tool for any forward-thinking professional or team. Its blend of elegance, functionality, and sustainability earns my highest recommendation. Easiest platform... See more

Rated 5 out of 5 stars

Company has a great vision and very solid service. The system has everything it needs and the support behind it is reliable and easy to work with. Axel carried out our implementation and... See more

Rated 5 out of 5 stars

If you're looking for a great relationship with your POS provider, Blinq is for you. They truly understand the needs and workflows of restaurant operations and will support you every step of the wa... See more

Rated 5 out of 5 stars

The one to one service (Big shout out to David) sets Blinq apart from the previous providers I was with. They genuinely care about their product and genuinely want to improve it along side their custo... See more

Rated 5 out of 5 stars

Been using Blinq for 6 months now, genuinely couldn’t be happier, they are the best! they made me realise I was paying WAY TOO MUCH from lightspeed! An outdated product! And a nightmare to use!!... See more

Rated 5 out of 5 stars

I can’t recommend this POS system enough! It’s incredibly easy to navigate. A huge thank you to Dan, who was beyond helpful and made the whole experience seamless

Rated 5 out of 5 stars

Amazing POS system!! Super easy to navigate, we are very happy with it in out cafe. Special shout out to Alister who has been so helpful and supportive since the set up!

Rated 5 out of 5 stars

Blinq POS is, quite simply, an exceptional system. It is incredibly fast, highly functional and remarkably adaptable to every conceivable scenario. With constant, state-of-the-art updates, it truly re... See more

Rated 5 out of 5 stars

Demo process and onboarding with Greg was faultless. Saving us lots of money for a better system than we used to have with Square (who are TERRIBLE). Thank you blinq team!

Rated 5 out of 5 stars

We are using blinq since a week, the service is very helpful in a busy environment. Nico the account executive is very friendly and always available for any problem or question.

Rated 5 out of 5 stars

THE BEST THING I DID WAS TERMINATED CLOVER AND SWITCHED TO BLINQ. ALIE HAS BEEN SUPERB FROM DAY ONE AND HE IS ALMOST 24/7. YOU WILL NOT GET SERVICE LIKE THIS, HE IS PROFESSIONAL AND RESOLVES THINGS... See more

Rated 5 out of 5 stars

We have been using Blinq for over a year and it’s been great. Integrated payment system, ease of use and 24/7 customer helpline. Staff clock in/out alone would worth the subscription fee. Thank you B... See more

Rated 5 out of 5 stars

We are using blinq in our two stores and very easy to use and great team to help us with any problems or menu updates right away

Rated 5 out of 5 stars

Amazing customer service and one of the easiest systems to use and teach. The platform is always improving with great new features. Thanks guys!

Rated 5 out of 5 stars

Greatest POS system for the restaurant! Intuitive, easy to navigate and have not let us down for almost a year now! We love the team Blinq!

Rated 5 out of 5 stars

We were in touch with Nico from the blinq team and he was very helpful from the beginning till the opening day, from providing a training online and giving us an idea about the functions of blinq t... See more

Rated 5 out of 5 stars

The customer service at Blinq have always answered any questions very quickly and always managed to help me with all my queries, thank you for everything

Rated 5 out of 5 stars

We’ve had a great experience using Blin, it’s an incredibly intuitive and reliable point-of-sale system that’s made a real difference to our operations. A special mention to Nico, who has been ou... See more

Rated 5 out of 5 stars

Very easy and simple to use also most importantly affordable Staff amazing very helpful I definitely recommend to anyone Thank you 🤩

Rated 5 out of 5 stars

Best customer service ever with Nico, we cannot recommend him enough. If we could give him 10 stars we would.

Rated 5 out of 5 stars

From the moment we came across this company, it was clear they weren’t just another tech provider. Ele & Greg represent a new-age, forward-thinking technology company that truly understands the... See more

Rated 5 out of 5 stars

Came to us as a recommendation from another company that provided card machines. Always absolutely first class service brilliant integration and just thoroughly nice guys to deal with.

Rated 5 out of 5 stars

We’ve had an outstanding experience with blinq and couldn’t recommend them more highly. Nico, our dedicated Senior Account Executive, has been absolutely incredible throughout the entire process.... See more

Rated 5 out of 5 stars

We have been working with Blinq since December and the experience has been fantastic from the start. The entire process, from connecting the system to migrating our reservations was smooth, straightfo... See more


Company details

  1. Software Company

Written by the company

blinq is redefining restaurant management with its next-generation POS system. Designed to replace outdated, expensive systems, blinq offers an intuitive, user-friendly interface that requires no training. Whether you run a fine dining restaurant or a fast-paced coffee shop, blinq adapts to your needs—powerful enough for complex operations and fast enough for quick-service environments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My staff said it’s the best thing I’ve ever done

I’ve used a few EPOS providers and found them to only care about signing up and money, along with mediocre software.
In walks Blinq, with some really cool tech!
My staff said it’s the best thing I’ve ever done; a smooth, sleek operation, love how you’re not tied down and great customer service. Guys I know your paying £100 plus on some software and can’t be asked to switch (same thought process as mine), so I thought let me just try it and I have now changed all my sites to Blinq. Amazing stuff and thanks Aksel for all the support!

October 18, 2024
Unprompted review
blinq logo

Reply from blinq

Hi Muhammad, thank you so much for the five-star review! We're thrilled to hear that you and your team are loving blinq, and that you received excellent support from Aksel. Great to have you on board!

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look