Blitzhandel24 Reviews 

94
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the customer support team delivers remarkably fast responses, professional service, and very helpful guidance when dealing with technical inquiries. People often mention that various installation and activation problems get resolved smoothly, making the overall purchasing interaction exceptionally pleasant and efficient. Some reviewers were not happy with encountering persistent obstacles regarding product activations, receiving incorrect license keys, and facing rigid, unhelpful refund policies. Buyers additionally reported significant frustration concerning website navigation difficulties, poor responsiveness, and receiving incompatible software versions that caused unexpected operational complications during use.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, highlighting good value and rapid support.... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers report quick response times... See more

Response time

Reviewers mention positive feedback about response time, highlighting very fast replies and quick resolutions... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for the efficiency, helpfulness,... See more

Website

People report ambiguous experiences with website, as some consumers praise the quick support and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amelia responded to my Websitex5 Evo problem very quickly. The follow-up was equally speedy & resulted in a solution within a couple of hours of my initial query. Excellent service in this day & age... See more

Rated 5 out of 5 stars

I reached out with a few questions about their Acronis products and which option would work best for my setup. Amelia from customer service got back to me quickly and recommended a solution that fit o... See more

Rated 5 out of 5 stars

I lost the use of a program which I purchased from this company a few years ago. I could not find the USB program drive and so I contacted the company by e-mail on Sunday 10th. May asking for their he... See more

Rated 5 out of 5 stars

I had a problem activating software and emailed Blitzhandel24 for advice. Amelia was quick to respond and well able to identify the cause. She was very professional,friendly and helpful throughout. Th... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

94 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(94)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers. Do not buy from these people. Their digital products do not work in the UK . They are not honest and will not return your money.

I tried to download Dragon Naturally Speaking 15 at a cost of £ 122. Their 'right of withdrawal' ie supposedly a 14 day guarantee is meaningless. They deem it to expire at the point of purchase (?!!). There will be a lot of pretend help which just wastes time. I reported them for fraud to the UK police body but since they operate from Germany.....

March 19, 2024
Rated 5 out of 5 stars

Great value

Purchased a 3 year software subscription at a great price.
Received immediate email confirmation of purchase.
Invoice and software activation key came in 2 separate emails approximately 1 hour later.
The activation went ahead with no problem at all.
The overall process was just as described on their site.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Serif DrawPlus X9 download / 5*

There is an old saying....you are as good as your last......!! Well I read some bad reviews and still thought I would give this a go as I needed a copy of the above mentioned software. This was discontinued years ago but is still my favourite for designing all my business stationary. I lost all the hard copies but still have all the passwords, just needed a digital download. This was delivered within a few seconds after paying and the password they provided also worked. Can't fault them. And no I am not getting paid !....but a Warsteiner wouldn't go a miss! ;) Happy New Year

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excelent experience

I was sceptical in the beginning to be honest, but I've had a great experience, I had to ring them after 40 minutes of waiting because I did not received my email but they resolved the problem in 5 minutes, and now I can use my software without any problems. Many thanks

February 27, 2023
Unprompted review
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