Blockhütte Reviews 

9
•
TrustScore 3 out of 5

3.1

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Company details

  1. Home Goods Store
  2. also in
  3. e-Commerce Service
  4. Engraver
  5. Gift Shop
  6. Outdoor Clothing and Equipment Shop
  7. Promotional Item Store

Written by the company

Wir fordern in unserem Tun und Sein den Status Quo der Wegwerf- Kultur heraus. Wir glauben an nachhaltigen Konsum. Wir wollen es jedem ermöglichen, die wunderschönen Momente und Erlebnisse, die das Leben und die Natur bieten können, zu genießen und das nicht nur noch für ein paar Jahre, bevor alle Strände von Plastikmüll verschmutzt sind, sondern für alle weiteren Generationen. Wir glauben daran, dass ein nachhaltiger Lebensstil für jeden erschwinglich sein sollte und cool sein darf. Es muss für jeden so einfach wie möglich sein, andere – umweltfreundlichere (!) – Verhaltensweisen in seinen Alltag zu integrieren. Unserer Meinung nach muss das gar nicht schwer und langweilig sein. Nein, es darf einfach sein und sogar Spaß machen. Wir wollen dir im ersten Schritt extrem zuverlässige, einfach verwendbare und qualitativ unschlagbare Produkte an die Hand geben. Damit es für Dich im zweiten Schritt kinderleicht ist, einen großen Bogen um Einwegprodukte, wie zB Plastik Butterbrottüten und Plastikflaschen, zu machen. Mit nachhaltigen Alltagsprodukten und einer bewussten Entscheidung können wir unseren Plastikverbrauch von durchschnittlich 40 kg pro Jahr um bis zu 6 kg reduzieren! Der beste Tag um damit zu starten ist heute ! Bewusst mit Genuss!


Contact info

3.1

Average

TrustScore 3 out of 5

9 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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3.1

All reviews

(9)

9 reviews in the last 12 months

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Rated 3 out of 5 stars

Fab product but disappointing delivery time

Two stars down on overall experience due to a very long delivery. Website gives “3-4 days a your place” delivery promise, but I ordered mine on the 31/07 and had it delivered 11/08, so twice as long as expected and was unable to take it traveling with me, which is partially why I ordered it. However, product itself is actually really good and I’m super happy with the quality and looks. Customer service is really nice and responsive, so both the bottle and the customer service deserve separate, higher rating.

July 31, 2026
Unprompted review
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Rated 4 out of 5 stars

Slow to arrive but very good

Very slow to arrive but once here the bottle is very nice. Good quality bottle with a bag, cleaning brush and extra rubber seal. The customer support is a little lacking but a very good product for the price.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality.

Very happy with the products and the customerservice is kind and fast. I've been using the travelbottle, sportbottle and breadtin for several months now and it's completely free of funny tastes and easy to clean. Normally bottles suffer from mold, but i can clean these well enough, so i never have that issue. When i remember to close it properly it is 100% leakproof (I tend to forget i left the lid of the sportbottle open.) Used it a lot more than i initially thought i would and the bottom of the bread tins also makes a perfect ovendish. Recommended.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Parts are loose and by buying their metal boxes for £30 you're probably putting £28 in their pockets. Absurd prices!

My husband at his lowest point in life spent over THIRTY BRITISH POUNDS on a metal box from your company. We are in severe debt and this is an absolute scam. You are charging £25 to £30 for a product of manufacturing costs of about £2, loading some rich's person's bank account and emptying vulnerable people's pockets in the process.

Multiple similar boxes on amazon cost £10, some with compartments and much better appearance and setup. This box from Blockhuette comes with complex loose pieces that make the user experience longer, more demanding and more stressful. The sealant rubber comes loose separately, as does the divider. Using this daily takes much longer than better thought products with inbuilt compartments and sealers.

I absolutely need for his return request to be accepted, and it so far keeps being denied because he personalised it (they do this with a horrible basic fount and charge £6 more!!!!). This metal box costs 3 to 4 hour's worth of my labour. I am absolutely fed up of this scam-type products. This is a metal box you're charging THIRTY POUNDS FOR A METAL BOX.

March 18, 2026
Unprompted review
Blockhütte logo

Reply from Blockhütte

Hello,

Thank you for taking the time to write this, and I am sorry that something meant to make daily life easier has caused stress instead.

Let me start with the part that matters most right now. I would like to get the return sorted. Personalised items are normally excluded from returns because they cannot be resold, which is why the request was declined. In this case we are happy to make an exception. Please email us at info@blockhuette.net with the order number and the word Trustpilot in the subject line, and we will arrange a free return and a full refund, including the amount paid for the engraving.

On the product itself, your feedback is useful and we will pass it on. The sealing ring and the divider are removable so that both can be cleaned properly, but if that makes everyday use slower and more fiddly, that is a fair criticism and one we should be listening to rather than explaining away.

On price, we are not going to argue value on a public review page. What we can do is make sure your household is not left out of pocket for a product that does not work for you.

Please do get in touch so we can close this properly.

Kind regards, Nils Hack

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