bloomex.co.nz Reviews 

It wasn’t flowers for us -it was their gift basket, for which nearly $97 was paid all up, including extra for Same Day Delivery. Arrived the next day, products were mostly cheap items from China, Korea, Indonesia, nothing like the advertisement. The NZ component included a packet of Milk biscuits. These were compressed milk powder, not meant for be consumed as biscuits. Horrible.
DO NOT ORDER A GIFT BASKET FROM MEL’S FLOWERS aka BLOOMEX. They said the order, made online from Wellington was to a local company - nope. When messaged asking for their location, they asked what I wanted to order!
I have made a complaint to the Commerce Commission as a complaint against Misleading advertising.

What didn't go wrong. I feel such shame and embarrassment on my family name for not bothering to check the reviews of this scam artist masquerading as a legit business. The order never arrived on time for my mum's 60th, and in the following days. When I called them to complain, I was met with rude resistance, and was told nothing could be done, and they resent the flowers with a piece of chocolate attached. Not only did my order not arrive on time, the flowers that eventually rocked up did not match in the slightest. There were about 18 less flowers than expected, and the "bouqet" could not possibly ever qualify as a "bouquet". I was so embarrassed that I had to call my mother and apologise for bringing shame to the family name. I truly hope the people behind this shameful scam rot in hell. Peace and love to y'all.

I ordered 60 lilies to be delivered for a special birthday gift. The recipient received a couple of dozen alstromeria. The company did not advise of the delivery as they advertised, and refused any compensation for what they admitted as a "mix-up".

My policy is always to check company reviews now before dealing with them. But my staff member was going through a rough time and I did not think - I just wanted her to receive flowers.
I ordered them 7.45am selected a flower shop that i thought was in the same suburb as her and guaranteed same day delivery if ordered before 1pm. So I was well and truly within this timeframe. At 8.35pm, I for some reason checked my work emails to find an email saying the courier had already left by the time I had ordered and now they will not deliver until Tuesday - 5 days later as is Easter. So same day if ordered before 1pm, I ordered at 7.45am and was informed not by a phone call and not early enough to organise something else- but in my work email. Bad service and majorly let down.

Bloomex NZ is a scam florist, taking your money but then not deliverying the flowers. They call you, when they are trying to deliver, but dont leave a message, then they dont answer the call when you call them back to see where the flowers have been left. Then they claim they have left them but no evidence provided. When I rang the wrong florist advertising below them she said she thinks Bloomex is a scam and when I google Bloomex NZ scam sure enough there are many similar reports. They have also been featured in Australia as a scam and fined $1 million dollars. go and search them at 1news dot co nz. Or just search it on google. Go to a proper florist and spend your money there, one that has great reviews because in fact Bloomex has no reviews because they have turned that feature off in their google so you cannot leave them reviews.

Worst company I’ve ever dealt with. There’s no resemblance between their advertised product and what was delivered- late too. Tried phone contact and had the call terminated by them. The flowers were old wilted and crushed with some stem splinted. JUST A BUNCH OF SCAMMERS.

BEWARE! Please DO NOT BUY FROM THIS SCAM COMPANY. I would give them minus 0 if i could. I purchased a bouquet for my mother's birthday in June 2025 and im still waiting for their delivery in March 2026. After being told the bouquet would be delivered on the day I received an email saying sorry there had been a delay and could not be delivered until the following Monday (3 days later). On the Monday I got a message from NZ post saying they had a damaged non deliverable parcel from Bloomex. You guessed it, the parcel was the bouquet that had been sitting at NZ Post for 3 days not their so called special Florist couriers. I have had nothing but drama trying to get a refund of $150 so I've lodged a complaint with the Commerce Commission.

Wished I hadn’t ordered through these cowboys - they posed as a local florist and the order wasn’t the colour or flowers I had specifically requested - very dodgy

Lovely bright cheerful flowers with a extra vase! Upgraded my delivery so that was a bonus too. Any improvements could be correct stock levels at locations? Thanks

Dreadful!! Flowers don’t look like the picture. Delivered late despite paying $19.95 for same day delivery. Don’t answer customer care emails. It’s a scam. Avoid!!

Do not use this company, terrible customer service, flowers never delivered, no communication, kept hanging up on me and would not transfer me to a manger-do not use!

Purport to be a national company, but are based in Auckland. I paid extra for a same day delivery to Wellington, but next day got email to say it would not be same day. The blue vase I paid for was not available so they sent a blue one. The flowers were rubbish - didn’t last. DONT USE THIS PACK OF COWBOYS!

If I could give 0 stars I would, this company is a scam , I ordered flowers for my daughter and they sent nothing like I ordered , a measly 4 flowers in a ugly vase NOT the beautiful bouquet and vase I had ordered and paid for ..terrible that they are allowed to carry on doing this to innocent consumers.

Terrible supplier, same day supposed service after numerous phone calls and 5days later a dead bunch if flowers..they will not refund my $25 same day service fee. 0 star rating.....Please dont waste your money people.

Terrible service - Advertised to look like a local company but the flowers were actually sent from Auckland. Delivery was 5 days late and flowers were in horrible condition. Customer service completely unhelpful. Do NOT use this company.

Spent $100 on flowers and they arrived late and completely different to what I ordered. I wanted a large bunch of coloured flowers and there were only 12 roses with a bit of green. Total disappointment

Ridiculous, I wish I had read these reviews. I made the order Thursday for a Friday delivery, it's now Monday. The flowers are trash. DO NOT BUY.

Please read reviews before spending your hard earned money with Bloomex. I was very disappointed with the service and the fact that they couldn't deliver the flowers when specified in my order. The man that called me - I have no idea where he was and when I told him of my disappointment in their service he just stopped talking to me. When he spoke he talked so fast with an accent that I had no idea who he was, where he was from and what he was trying to tell me. I then called back and got hold of someone else who could have been anywhere in the world as well and the service was just as bad. I did manage to get my full refund but they didn't offer it - I had to demand it. DO NOT WASTE YOUR MONEY HERE!!!!!!!

Unfortunately, I didn’t read these reviews before ordering from this company as it had a co.nz address so my absolute bad.😓 Do not be duped like I was:( The website looks legit and promises delivery within 24 hours; mine was done 3 days later. What I ordered (birthday designer collection bouquet plus gourmet bundle) and what was delivered were very different (bunch of red roses and really cheap snacks). 1st red flag was when I didn’t get an email confirmation. I also paid for express delivery, but on the app (Shop) it switched to standard delivery and kept changing the delivery dates.

Zero stars. Terrible flower company with misleading marketing, shouldnt be allowed to trade in NZ. I googled flowers to be delivered to a certain town and the advert pops up for this company saying they deliver anywhere in NZ on the same day if you order by 1pm - complete lies. They put fresh flowers on a courier that takes 2 days to deliver - the result is dead flowers.