Awful customer service. Ordered on the 9th of February and the shipping information has not been updated for nearly a month! I have emailed customer care multiple times now asking for an update on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Edited review: I ordered a blanket for my mom (order #71222) in early February and have never received nor had an update regarding the blanket I paid for. I’ve sent emails and had not a single respons... See more
Company replied
It's a great company with very thoughtful ideas and great artistry to be utilized by lovers to show that love to someone important! The only problem I have is my track my package link has not worked f... See more
Company replied
I was reluctant to order based on some of the reviews but I took a chance and am satisfied with the purchase. Delivery took about 2 weeks to Alberta Canada, although the tracking details are a little... See more
Company replied
Company details
- #108 of 113 best companies in Gift Shop
Written by the company
Bloomie creates meaningful, one-of-a-kind gifts designed to make every moment feel special. Our handcrafted flower-bouquet blankets are made to last, made to comfort, and made to be remembered.
Contact info
United States
- contact@bloomieblankets.com
- bloomieblankets.com
2.9
Average
261 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Woow Customer support so good and…
Woow Customer support so good and amazing my girlfriend gave me the greatest night of my life after this
Never have I ever thought my fatass would get some play like that all over a blanket... Unbelievable.
February 9, 2026
Reply from Bloomie Blankets
We are happy we made your night
I Ordered one February 5, Where’s my order?
I Ordered one February 5, it is currently March 7 so you can guess how pissed off I am
February 14, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Don't order from this company I ordered…
Don't order from this company I ordered before valentine's day and never got anything from them its a scam
February 14, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
I never got my item and have not had my…
I never got my item and have not had my email returned regarding the issues
February 14, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Shocking service since ordering
Ordered on 15 Feb, order updated to say its on its way on 20 Feb. No tracking info has been available since then, the item is now weeks later than expected and reading other reviews, I am increasingly thinking this is a scam which delivers a poor quality product which is not as advertised.
March 7, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Not what I expected. Product is smaller than advertised
Shipping took a lot longer than expected. The actual product was also much smaller than what is advertised on the site. Color was different as well. I don't think it was worth the $45.
March 5, 2026
Reply from Bloomie Blankets
We are deeply sorry and want to make this right with you please. Send us an email over at contact@bloomieblankets.com
Convinced this is a scam
I ordered a purple blanket feb 6 and still have not received anything and now it is march 6th. Tried to contact customer support through email and the phone number listed and haven’t been able to get ahold of anyone so I am still convinced this is a scam.
March 6, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Good quality great service will be…
Good quality great service will be ordering again
February 12, 2026
Reply from Bloomie Blankets
Thank you so much!
I ordered 13th of feb hoping my order…
I ordered 13th of feb hoping my order would come before my girlfriend’s birthday on 23 of feb. It is now march 5th and it says my order is on its way at origin in china, this was not advertised to me and unless they make it right this review will not change. Be careful buying from here.
February 13, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Awful customer service communication.
Awful customer service. Ordered on the 9th of February and the shipping information has not been updated for nearly a month! I have emailed customer care multiple times now asking for an update on the shipment and I have not received a response. I have now asked for a refund, again no response.
5/03 Update. I received a email saying the refund has been processed.
10/03 the refund has been deposited in my account.
March 3, 2026
Unprompted review
Reply from Bloomie Blankets
We've sent a request for more information
Order never shipped – no updates for weeks
I placed my order in early February, and several weeks later I still had not received anything.
The tracking showed “Shipment information received” for weeks with absolutely no movement or updates. It appeared that a shipping label was created, but the package was never actually shipped.
There has been zero progress and no clear communication. Waiting almost a month with no shipping activity is unacceptable.
If this is a dropshipping model from overseas, customers should be clearly informed about realistic delivery timelines. Transparency would prevent frustration like this.
At this point, I expect either a clear explanation with a real delivery timeline or a full refund.
UPDATE:
The refund was issued only after I opened a dispute with my bank and informed the store about it. Before that, all of my messages were answered with what appeared to be automated template responses.
Additionally, the Proton Mail service I use flagged their email as suspicious because the domain failed authentication checks.
After looking further into similar products online, it appears that identical items are widely available from Chinese wholesale platforms for a fraction of the price.
I would strongly recommend researching the product online before purchasing.
Please be cautious when dealing with this store.
March 2, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Awful customer service
Awful customer service. Used a rubbish delivery team who just left the parcel outside my house and it got stolen.
Reported it through their contact page and through the Shopify app and received no response
February 19, 2026
Unprompted review
Reply from Bloomie Blankets
We are deeply sorry and want to fix this please email us over at Contact@bloomieblankets.com
Ordered on Feb 11th and till today
Ordered on Feb 11th and till today, there is no news of delivery
February 28, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
bloomie blankets are 100% thieves
its now been over FOUR weeks and nothing, they refuse to even honor the cancel and refund. criminals
February 26, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
I’m honestly really upset about this…
I’m honestly really upset about this whole situation. When I ordered the blanket, it clearly said it would arrive within 5 to 9 business days, so I expected it fairly quickly. Instead, I waited 19 days with barely any updates. The tracking never properly updated, and then one day it was just randomly sitting outside my door. When I checked the tracking afterward, it suddenly said “delivered,” like it had all been updated at once. The whole thing felt confusing and unprofessional.
When I finally opened the package, I was even more disappointed. The listing said the size was 150, but the blanket I received was way smaller than that and nothing like what was advertised. It felt completely misleading. I even tried calling the customer service number to get answers, but no one ever responded or followed up. At that point, it honestly felt like a scam. Between the false delivery timeline, inaccurate tracking, wrong sizing, and zero customer support, this experience has been incredibly frustrating. I would strongly warn others to be more careful before ordering, because this did not feel like a trustworthy or legitimate purchase at all.
February 22, 2026
Unprompted review
Reply from Bloomie Blankets
We are deeply sorry and requested for more information to make this right
Do not buy from this company
Do not buy from this company, ordered it over two weeks ago with no shipping updates. Reached out to customer service with nothing back. Wish I used my credit card so I could have marked it as fraudulent because this seems to fit the definition. Do not waste your time and money with this company.
February 26, 2026
Unprompted review
Reply from Bloomie Blankets
We are sorry
AVOID BLOOMIE BLANKETS
AVOID BLOOMIE BLANKETS. The sizing is ridiculously small and nothing like what’s advertised. For the price, the quality is extremely disappointing and absolutely not worth the money.
They also promised a free gift with my order — never received it. Between the misleading sizing and missing promo, this was a complete waste of money. I won’t be ordering again.
February 10, 2026
Unprompted review
Reply from Bloomie Blankets
We are deeply sorry for what happened
Can I give negative stars
Can I give negative stars? This company is definitely a scam. As others have said, the shipping time was bogus and coming from an unheard of shipping company and tracking from China. When the product arrived it was poorly made, unraveling and even had a giant hole in the middle. It was such a disappointment, I was planning to give to my wife for Valentine’s Day and decided not to. Not to mention it was $98 and now I have reached out to customer service multiple times to get a refund and still haven’t heard back. I will be reporting to the better business bureau. do not fall into their trap or read their fake reviews and probably AI generated social media posts!!
UPDATE
Shortly after leaving this review I reached out as they mentioned below. I actually received a response, letting me know that they will send another email with return instructions, however a couple weeks later and reached again multiple times, still haven’t heard from them. I filed a complaint with the Better Business Bureau that this company is a scam. I think all positive reviews on here are fake.
February 22, 2026
Unprompted review
Reply from Bloomie Blankets
We are deeply sorry and want to fix this please. Send us an email over at contact@bloomieblankets.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.