Awful customer service. Ordered on the 9th of February and the shipping information has not been updated for nearly a month! I have emailed customer care multiple times now asking for an update on... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Edited review: I ordered a blanket for my mom (order #71222) in early February and have never received nor had an update regarding the blanket I paid for. I’ve sent emails and had not a single respons... See more
Company replied
It's a great company with very thoughtful ideas and great artistry to be utilized by lovers to show that love to someone important! The only problem I have is my track my package link has not worked f... See more
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I was reluctant to order based on some of the reviews but I took a chance and am satisfied with the purchase. Delivery took about 2 weeks to Alberta Canada, although the tracking details are a little... See more
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Company details
- #108 of 113 best companies in Gift Shop
Written by the company
Bloomie creates meaningful, one-of-a-kind gifts designed to make every moment feel special. Our handcrafted flower-bouquet blankets are made to last, made to comfort, and made to be remembered.
Contact info
United States
- contact@bloomieblankets.com
- bloomieblankets.com
2.9
Average
261 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never got blanket and haven’t had a…
Never got blanket and haven’t had a reply back from customer service has been a horrible experience feel like I’ve been scammed
March 18, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
The free gift that said to come with…
The free gift that said to come with the item was not shipped with the purchased item.
March 18, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
These blankets are darling
These blankets are darling. I’m using my purchase as thank you gifts. I love that you have so many choices. Highly recommend!
March 18, 2026
Reply from Bloomie Blankets
Thank you
Cancelled orders
Ordered a blanket before Valentine’s Day. After 12 business days, no tracking order was given or updated. After reaching out they said “due to an error, following your request we have refunded you the full amount”. I never requested a refund and no further explanation was given.
I ordered a second blanket 22 Feb 26. Today 1 April 26, I sent an email asking for an update after they previously stated the item is on the way but the order number said it hasn’t been delivered. They responded saying “upon your request we have submitted a refund”, again I did not request a refund.
Terrible customer service, terrible tracking and delivery. Cannot comment on quality as never received a product.
April 1, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
TERRIBLE product
TERRIBLE product. I ordered a blanket and it arrived around 3 weeks later. The quality is horrendous. Blanket arrived in what I can only describe as Shein packaging like it came from a Chinese sweatshop. I was refused a refund on the grounds that I had opened the parcel…how am I supposed to inspect the quality of my product without physically looking at it? This is against UK consumer law and completely illegal. Will be taking this up with my credit card company.
March 23, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Customer service is genuinely awful
Customer service is genuinely awful. The worst experience i've ever had as a customer. Not only was my package never delivered, it was entirely abandoned. Emails only as customer service is bad enough. Emails that don't get returned for days at a time makes this company borderline scammers. Do not buy any product from these people.
March 29, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
1 star
1 star — and that's only because zero isn't an option.
I ordered from Bloom Blankets and have yet to receive my item. There were no updates, no shipping confirmation, and no communication whatsoever about the status of my order. I reached out multiple times to request a refund and was completely ignored every single time.
At this point, I've paid for something I never received and a company that refuses to even acknowledge my messages. This is not how any legitimate business operates. I will never purchase from Bloom Blankets again and I would strongly discourage anyone from giving them your money. You may never see your order — or your money — again.
February 9, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
I ordered two blankets on February 5th…
I ordered two blankets on February 5th for my fiance for Valentine’s Day and was charged almost $150 and still have received nothing! No update, and no blankets. I’m starting to feel like I was scammed
Update on 4/1/26:
My two blankets just got delivered. A little odd that I never received any tracking info but I’m grateful they came in. My fiance really like her blanket but I’m a little disappointed in the size
February 4, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Won't be recommending this company
Won't be recommending this company, no idea if order had even been placed properly, payment taken, no confirmation, no idea of delivery time, no communication upon placing order. Product arrived after 18 days, obviously made in China. Over priced for the quality.
March 18, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Misleading product and long shipping from overseas
I ordered a “blanket” from Bloomie Blankets on February 6th for Valentine’s Day, and the product I received was nothing like what was advertised.
The item is extremely small, around 2 feet in diameter, and is not usable for a person. The photos and marketing clearly imply a full-size blanket designed for human use. What I received is closer to something sized for a small pet.
Shipping was also very misleading. The item did not arrive until March 18th, over a month later, after spending weeks in international transit. The company presents itself in a way that suggests it is U.S.-based, but the product shipped from China, which was not clearly disclosed at the time of purchase.
Between the inaccurate product description, the size, and the long shipping time, this feels like a typical drop-shipping operation using misleading advertising.
I would not recommend buying from this company.
February 5, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
This company is a scam
This company is a scam! £41 I paid for something that’s probably on Temu for £0.50p! The quality is so shit, flowers are barely hanging on, stay clear of them scamming anymore people.
DO NOT BUY
March 18, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
'Delays' and no communication
Ordered 2/7/2026, received conformation but haven't received anything about shipping. Order tracking leads to a page not found. Bank account was charged at time of order and then no communication from Bloomie Blankets. 38 days and counting. Customer service also has not replied to previous email sent 2/28/26.
March 17, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Tiny Blankets!! Don’t Waste Money/Time!
Do not waste your money or time on these. I ordered two of the $45 blankets on February 2. The website had a banner stating they would arrive before Valentine’s Day. They did not arrive until March 14. To make things worse, the blankets are nowhere near the size depicted on the site. These things are at best maybe 2.5 feet in circumference. They are barely big enough to wrap a newborn baby, much less cover an adult. Finally, the topping on the cake for this bad experience … I didn’t even get the Mystery Gift.
February 13, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
These are beautiful and amazing and…
These are beautiful and amazing and will be a lifetime memory from me to my granddaughter who’s 6 and my great granddaughter who’s 2… thank you so very much!
February 14, 2026
Reply from Bloomie Blankets
Thank you so much!!!
I am truly disappointed
I am truly disappointed to find myself the victim of this scam at my age. Upon receiving the two blankets I purchased, I observed that they were significantly smaller than depicted on the website. I initially suspected that the discrepancy might be due to the included free "mystery gift," which I now consider to be an unreasonable expectation. I attempted to contact customer service twice regarding these issues; however, I received no response. Furthermore, it is unfortunate that there is no option to speak directly with a representative via telephone. Regrettably, this experience has led me to the conclusion that I will not place any future orders with this company. Additionally, the shipping process was notably slow.
March 14, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
I still don’t have my blanket
I still don’t have my blanket. It was ordered nearly 6 weeks ago.
February 14, 2026
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Avoid this website!
I experienced an issue with my order not being shipped on time. After contacting customer service, I learned that my order had been processed as a pre-order and therefore could not be shipped immediately.
Of course, I expressed my dissatisfaction (through a bad review on Trustpilot), but the team was responsive and able to assist me, offering a goodwill gesture (2 free blankets as long as I updated my review, which I did). This helped make the overall experience more pleasant at the time.
Today, it is April 14th, and I still haven't received anything. I asked them to refund my initial order (placed in mid-February), which they did. That part is fine. But where are my free blankets?
This website is a joke, and what really frustrates me is that they still send promotional emails. Avoid this website—what a waste of time and maybe for some a waste of money!!!
March 13, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Edited
Edited review: I ordered a blanket for my mom (order #71222) in early February and have never received nor had an update regarding the blanket I paid for. I’ve sent emails and had not a single response. I just received the blanket today, March 12th. The blanket is cute but smaller than I imagined and the communication needs to change.
February 1, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
Ruined my wife's first mothers day
Ruined my wife's first mothers day. Ordered with plenty of time. Weeks went by with no information only for them to say my order was actually a "preorder" without telling me. Now delivery is still waiting and won't be here in time for Mothers Day. When I complained I was told that it will be in time for Mothers Day as Mothers day is in May... stupid company clearly US just dropshipping. Would avoid at all costs
March 12, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
I ordered as a gift and paid for…
I ordered as a gift and paid for express shipping yet i still have not delivered laboet and I’m so unhappy.
February 27, 2026
Unprompted review
Reply from Bloomie Blankets
We’re truly sorry to hear about your experience, and we sincerely apologize for the inconvenience this caused. This is not the level of service we aim to provide.
During the time of your order, we experienced some unexpected technical difficulties that unfortunately caused delays and a lack of updates. We completely understand how frustrating that can be, and we’re very sorry for the confusion and inconvenience it created.
We’ve sent you an email with an exclusive offer because we would really appreciate the opportunity to make this right for you. Your feedback is incredibly important to us, and we’re grateful you took the time to share your honest experience.
Please feel free to reply to our email so we can assist you directly and ensure we resolve this properly for you.
Thank you again for your feedback, and we hope we can turn this experience around.
Warm regards,
The Bloomie Team
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