Bluebird Care Reviews 

Bluebird carers have looked after my mother since November 2023. She receives 4 visits daily and a fortnightly cleaning visit. I can thoroughly recommend Bluebird Care to anyone needing care for themselves or their relatives. The carers are professional and good natured and Mum looks forward to their visits. This wasn't always the case as Mum has dementia and initially didn't see the need for assistance. Bluebird worked with me to build her trust and were always happy to tweak timings of visits and regularly review her care plan. A real bonus for me is the excellent communication via phone, email and the online system they use. I am able to see the weekly schedule of visits in advance and reports of each visit by the carer on my phone so always feel reassured that all is well. Thank you to all at Bluebird Care for looking after Mum and being so supportive to me as well.

Bluebird care are an amazing domiciliary care company, all interaction I have had with both office staff especially the manager Hollee and carers has been exceptional and very professional. I highly recommend Bluebird Care Chichester for all home care needs.

Bluebird Care Uttoxeter makes sure they put the customers first, and is a highly professional service. I feel valued as an employee, and I have even had the care services for my own grandparents as I knew they would have the best care! Highly recommend.

I am new to Bluebird and the jury is still out. The person I spoke to said she would get back to me, she didn’t and tried to blame me. I had requested two visits, an hour long for both, starting at 4pm - 5pm. They came at 3.15pm as they couldn’t make the 4pm. No one rang me to tell of the change. They phoned the office and they confirmed it was supposed to be 4pm. Didn’t apologise at all. I was unprepared for the visit, I would have liked to tidy up and not have a cup of tea in front of me. The bluebird agent was lovely. I find the time inconvenient and am a little perturbed of how much Bluebird agents are paid. Also I still pay when on holiday? I will decide this week as I have 14 days cooling off period.

I love working for Bluebird Care because it’s care with real heart. Every day I get to support people in their own homes and help them keep their independence and dignity. The team at Bluebird Burton backs you up, the training is excellent, and you’re treated like family, not just a staff number. Knowing I’ve made someone’s day better is what makes me proud to be here.

From the beginning of starting with Bluebird Care as a carer in 2022, I can say that this is an excellent company to work for. The office team are working closely with all the carers and are very supportive with any issues that could arise.

I have worked for Bluebird Care since March 2024 and it has been a fantastic experience. The team are all very supportive and dedicated to providing a premium care service to our customers. I love knowing the difference we are making to peoples lives.

Bluebird care is an amazing place to work, all staff make you feel listened too and that you are valued. The training is brilliant and very thorough.

Be aware of bluebird care. A franchise sold to anyone, no management, data protection unknown.
Home visits to take your time and all details.
Not capable, not trustworthy management. Shared information about client without knowledge or consent with third party. For the profits of franchise.

A huge thank you to you for the care and support you gave us to enable my Dad to get to my son’s wedding last week.
Nothing was too much trouble and having him there meant so much to us all. In particular we want to thank Ambreen for the kindness and care she showed Dad on lead up and on the day. An incredibly special day for us all and he talks about it all the time. Thank you!

Bluebird has been providing care for my mum for about 7 months now and she has progressed to needing a full time carer.
She now has a live in carer who we are very happy with.
Communication is good. Regular reviews take place

The carers from Bluebird that looked after my father were excellent and he responded well building relationships with them.
It was a very turbulent time for us with several long hospital stays and discharge dates changing.
This made it difficult to plan and arrange care with any certainty, but each time Bluebird reacted well and found good care when we needed it.
I learnt to trust them to find care, although the communication of the detail to us was sometimes very last minute.

The booking process helped us to learn what might be needed and what was best for our mum's care as John talked us through the options and what he deemed was initially needed. John showed his experience and care with how he handled our situation in a calm and productive manner and checked in with us throughout the process. We really got to see why the rating for this organisation is outstanding with all they put in place, with the transparency and also with taking the extra weight off the shoulders of the family so that micromanagement from family members isnt needed meaning you can have more meaningful relationships with your loved ones. Thanks Bluebird

Excellent care provided. Friendly and considerate carers go the extra mile and the organisation is set up very well. Good communication with us and carers very alert to anything we need to know about.
Quite expensive but worth it for the good service.

Appointment booked for 2:00pm for assessment , appointment cancelled ...wont be bothering with these again ,,excellent start 🤷

I really enjoy working for Bluebird Home Care. The company offers flexible working hours, which is especially helpful for employees with children or family commitments. It makes it much easier to maintain a healthy work-life balance.

The management and supervisors are very understanding, supportive, and always willing to help. They genuinely care about their staff and create a positive and friendly working environment.

Working in care can be challenging at times, but it is also incredibly rewarding. Knowing that you are making a difference in people's lives brings a great sense of job satisfaction.

I would highly recommend Bluebird Home Care as a supportive and rewarding place to work. I am proud to be part of such a caring, professional, and supportive team.

Working for this company has been absolutely shocking and a complete let down of what I was expecting. I didn't even last a year before I started to feel like I was being pushed to quit my role. Being called in for things that are irrelevant constantly and for other people's mistakes, not dealing with any concerns raised properly, taking hours off me when I've asked for more, belittling me and making me feel like my presence in this company wasn't important. I never felt like I was taken seriously by majority of the staff in the office and when concerns were raised it was pushed to one side and forgotten about. One member of staff said that if anyone felt overwhelmed and needed to talk they could so I finally spoke up about how I felt and how the company was making me feel and I felt like I was being laughed at rather than being spoken to and discussing how I was feeling. Upon quitting my role i made sure that these concerns were mentioned again about how the company made me feel and yet again this was completely ignored. This company is a disgrace to work for and doesn't care about their staff whatsoever!

We received excellent service from our first contact. Everything we needed from days and hours were possible from the outset. We liked all the carers who came promptly and were most supportive to my husband, therefore giving me the confidence to leave my him. We do not need carers any longer, but they certainly helped my husband to get back on his feet after his operation. We will miss their kind attention. However, we know that help is available should we ever need it again. We would not hesitate to recommend Bluebird Care to anyone requiring assistance.

Ken Jackson . I have used Bluebird care for the last few years and have always received outstanding service .
All the staff are always very helpful and friendly nothing is ever too much trouble.
They spend time chatting with me as well as efficiently tending to all my needs .
Emily has been visiting me from the very start . She is always happy and friendly helping me in my home and we always have a friendly chat .
All the staff are excellent and I look forward to their visits

My Mum is 91 and lives alone in a bungalow. After trying a few options, she found Bluebird care to come and visit twice a week to help with shopping and to make her laugh. This increased to include cleaning, bed changing and transport to and from her most favourite activities. They took her out for coffee, went shopping, put lunch ready, checked on meals and were awesome at jigsaws! My mum was taken ill, the carer spotted it early and then the whole team helped both my mum and me to cope with the rapid changes to needs. They are the most amazing team. I cannot recommend the Bluebirds highly enough for every possible care need.