Blue Flame Gas Solutions Reviews 282

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing th... See more

Company replied

Rated 5 out of 5 stars

Perfect service. Turned up on time in a smart uniform to give us a friendly no obligation quote, answered all our questions honestly & gave great advice . Updated us by email & text without us having... See more

Rated 5 out of 5 stars

Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boi... See more

Company replied

Rated 5 out of 5 stars

Gary was extremely helpful when our boiler went down, our old boiler was condemned by Swalec due to a faulty flue, which happened on a Wednesday and he fitted our new boiler on the Friday, with no que... See more

Company details

  1. Boiler and Heating Service
  2. Gas Engineer
  3. Gas Installation Service
  4. Heating Contractor
  5. Plumber

Written by the company

Blue Flame Gas Solutions is a family-run business offering expert heating, plumbing, and electrical services across South Wales—Established in June 2015, we are now in our 11th year, proudly serving homeowners in Cardiff, Newport, Bridgend, Swansea, and surrounding areas. —————————————————————————————————————— We specialise in affordable boiler cover, central heating cover, plumbing cover, and electrical cover, giving homeowners peace of mind all year round. If you’re looking for a new boiler installation, we offer professional advice, fast turnaround, and competitive boiler quotes with no pressure or hidden fees. —————————————————————————————————————— As a Which? Trusted Trader, we’re known for honest pricing, reliable workmanship, and personal service. We’re not a big corporate with multiple layers — we’re a small, dedicated team you can reach directly. —————————————————————————————————————— There are no call centres, no long waits, and no being passed from person to person—You can even WhatsApp our team directly—quick help and fast communication. —————————————————————————————————————— We provide—full aftercare on all boiler installations and boiler cover options inc.plumbing and electrical. —————————————————————————————————————- From fast boiler quotes to long-term home cover, Blue Flame Gas Solutions is the local reliable choice for heating, plumbing and electrical services across South Wales. ——————————————————————————————————————- Thank you for choosing a local business you can count on.


Contact info

5.0

Excellent

TrustScore 5 out of 5

282 reviews

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Rated 5 out of 5 stars

Excellent service as always from blue…

Excellent service as always from blue flame

April 17, 2026
Unprompted review
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Reply from Blue Flame Gas Solutions

Hi Dean,

Thanks for the great feedback — and for being part of our boiler cover.

It’s good to know you’re happy with the service and that everything’s running as it should. That ongoing support and peace of mind is exactly what we aim to provide.

Thanks again,
Garry & the Blue Flame team

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Rated 5 out of 5 stars

Professional, competitive and efficient Combi replacement

Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing the not straightforward job in a day. Professional, competitive and efficient from start to finish - a true rarity in this day and age. Thanks to both of you.

February 17, 2026
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you Stewart, for the great review.

I’m really pleased we could get the new boiler installed quickly after the breakdown, and that John could get the job completed smoothly despite it being slightly tricky one!

We really appreciate you taking the time to share your experience.

Garry and team
Blue Flame Gas Solutions

Rated 5 out of 5 stars

Highly recommended

Very friendly and professional.
We were shown how to use the boiler correctly instead of wasting gas and money.
This was not shown to us when boiler was installed by another company.
Would highly recommend to anyone looking for this service.

December 4, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you for your kind review and continued trust in Blue Flame.

We’re pleased the installation was completed efficiently and to a high standard, and that everything was clearly explained from start to finish.
Ensuring customers fully understand their new boiler is an important part of the service we provide.

Thanks again
Garry and the team

Rated 5 out of 5 stars

New Boiler installation

"Blueflame has handled our boiler servicing for years, and we recently had them install a new one. Garry clearly explained the work beforehand. Sol completed the installation efficiently and to a high standard, with minimal disruption. He even took the time to walk us through the new boiler's operation. We are delighted with the result and confidently recommend Blueflame's services."

September 17, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you so much for this brilliant review.

I’m really pleased the whole boiler installation was clear, tidy and stress-free from start to finish. Sol always takes great pride in his work, so it’s lovely to hear that reflected in your experience.

We truly appreciate your recommendation and your continued support for our family business.
Thank you again. 💙🔥

Garry & the team
Blue Flame Gas Solutions

Rated 5 out of 5 stars

Excellent fitting of a new Gas boiler

Excellent fitting of a new Gas boiler, thoughtful engineer, clean and tidy in his work. Boiler works great. Messy pipework around old boiler rerouted so it looks neat. Estimate matched the cost of the boiler replacement. Garry explained how to use boiler to keep house warm and cosy at the least cost.

October 22, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you, Deborah, for the lovely review.

I’m really pleased you’re happy with the new boiler installation and the tidy rerouting of the old pipework. We always aim for clean workmanship and clear explanations, so it’s great to hear that reflected in your experience.

I appreciate you taking the time to share your feedback.
Thank you again for choosing Blue Flame. 💙🔥

Garry & the team
Blue Flame Gas Solutions

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Rated 5 out of 5 stars

Boiler replacement & radiator work

I recently hired Blue Flame for a boiler replacement, and the entire experience far exceeded my expectations. From the first call, Garry was prompt and professional, providing a clear, fair quote that outlined every step of the project. On installation day, Sol arrived on time and fitted the new boiler with confidence and precision. While he was there, he also took care of several radiators—removing the old units, cleaning the pipework, and installing brand‑new, efficient radiators that heat each room evenly.

Throughout the process, communication was transparent, the crew was courteous, and the workmanship was top‑notch. I’m thrilled with both the boiler and the upgraded radiators, and I would gladly recommend Blue Flame to anyone seeking reliable heating solutions.

October 24, 2025
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Reply from Blue Flame Gas Solutions

Thanks so much Kevin for taking the time to share your experience 💙

I’m really pleased to hear you were happy with your boiler installation and radiator replacement — from the first call through to completion.

We always aim to deliver reliable heating solutions across South Wales, with clear communication, punctuality, and top-quality workmanship.

Enjoy the warmth from your new energy-efficient boiler and radiators, and thanks again for choosing Blue Flame Gas Solutions — your local experts in boiler installations and heating services.

Thank you again,
Garry and the Blue Flame team 🔥🐻

Rated 5 out of 5 stars

New boiler & radiators

Gary responded quickly to my initial enquiry and gave good advice on what was needed. The work was carried out on the agreed date and everything is working perfectly. Would recommend Blue Flame

September 12, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thanks so much David — really appreciate you taking the time to share your experience!
We’re glad everything went smoothly with your new boiler and radiator installation, and that our advice helped you choose the right setup.
At Blue Flame Gas Solutions, we pride ourselves on being prompt, efficient service for our local customers across Rhondda Cynon Taf, South Wales.
Enjoy the warmth, and thank you again for recommending us! 💙
– Garry & the Blue Flame Team

Rated 5 out of 5 stars

Boiler installation without all the fuss!

Gary was great throughout. As a local firm it was easier to get personal recommendations from family and friends who have also used Gary. From the initial visit to price up for the job which was a new boiler in the loft to the end when he personally visited to check all was good and we were happy. The quote was detailed and he had a date for the job which he kept to (unlike some others). Sol who did the work was fantastic, he just got on with the job. No fuss no mess and very neat job. Lovely bloke, Price was good too!
All in all a very easy from start to finish and a lovely new boiler just in time for winter.
HIGHLY RECOMMENDED!
Thanks Gary and Sol

September 22, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thanks Sharon — what a brilliant review!

We’re so pleased you found the whole process stress-free from start to finish. Sol and the team always aim for a clean, efficient boiler installation with no mess or fuss, so it’s great to hear that reflected in your experience.
I really do appreciate your kind words.

Thank you and your family members for the on-going support.

Garry & the team
Blue Flame Gas Solutions 💙

Rated 5 out of 5 stars

Blue Flame Gas Solutions. Excellent Service Providers.

Blue Flame carried out a recent boiler installation at my home. Their work was exemplary from start to finish. Garry acted quickly to provide a fair and detailed quotation for the work and Sol installed the boiler with skill. One small problem with a Hive hub was rapidly remedied.

October 3, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you so much, Mr Tibbott, for your kind words.

We’re delighted you’re pleased with your new boiler installation in Rhondda Cynon Taf and that Sol quickly resolved the Hive hub issue.

Garry and the Blue Flame Gas Solutions team really appreciate your feedback and recommendation — it means a lot to us! 🔥

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Rated 5 out of 5 stars

Excellent service

Excellent service. Gary was very friendly and did a great job, clean and tidy. Would highly recommend.

February 21, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thanks so much, Julie! Garry and the Blue Flame Gas Solutions team are thrilled to hear you were happy with your boiler installation in Pontypridd.

We take pride in being friendly, clean, and professional on every job.

Thanks again for recommending us! 💙

Rated 5 out of 5 stars

Blue flame are a very professional…

Blue flame are a very professional company fitted a new boiler and radiators very clean and tidy no mess at all kept you updated at all times very reasonably priced highly recommend

August 18, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

hank you for the fantastic feedback! Garry and the Blue Flame Gas Solutions team are delighted you’re pleased with your new boiler and radiators in Llantrisant.
We always aim to deliver a clean, tidy installation and great communication throughout the job.
We really appreciate your recommendation! 💙🔥

Rated 5 out of 5 stars

Good price work carried out as…

Good price work carried out as discussed Garry was excellent leaving no mess fitting a Baxi 600 great after sales would highly recommend you wont be disappointed.
2/09/2025
Just an update had a slight problem with one of my rads got intouch had it fixed immediately after I phoned excellent customer service 👍

June 3, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thanks so much, Andrew! We’re thrilled to hear you were happy with your Baxi 600 boiler installation in Porth, RCT..

Garry and the Blue Flame Gas Solutions team always strive for a spotless job and quick aftersales support — glad we could get your radiator issue sorted straight away!
Appreciate your kind words and recommendation. 👍🔥

Rated 5 out of 5 stars

Great new boiler experience.

My 97 year old mum and dad just had a new Worcester boiler fitted by blue flame. The service was excellent. The price was good and fitting was done within days of ordering. The person who fitted the boiler was polite, courteous, quiet and thorough. We highly recommend this firm.

April 11, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you so much, Gillian, for sharing this lovely feedback.
We’re delighted your parents are happy with their new Worcester boiler installation.
Our team always take extra care to make sure everything is fitted neatly and respectfully.
Your kind words mean a lot to us — thank you for recommending our family business. 💙🔥

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Rated 5 out of 5 stars

Just had a boiler service with Blue…

Just had a boiler service with Blue Flame. Excellent responsiveness and a clean and tidy job. Had the certification by email immediately the service was completed.

April 10, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

hank you, PG! We’re really pleased to hear you were happy with your boiler service.
Our engineers always aim to provide a quick response and a clean, professional job from start to finish.
We appreciate your trust and recommendation! 💙

Rated 5 out of 5 stars

I contacted this company when my…

I contacted this company when my previous Service Engineer retired. I am so pleased with this Company as I was given a time of his visit and he was prompt. He did a complete Service including cleaning the Magnetic Filter. Then checked that all my radiators were working as well as the hot water. I have recommended him to a friend now.

January 9, 2025
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you so much, Dave. We’re really pleased you were happy with your boiler service in Pontypridd and the full system check.

Garry and the Blue Flame Gas Solutions team always make sure every detail — from the magnetic filter to the radiators — is working perfectly before we leave.

We really appreciate your recommendation! 💙🔥

Rated 5 out of 5 stars

Thumbs up. The way in which he treats his…

The way in which he treats his customers is fabulous. Caring, considerate and always reliable. Would strongly recommend.

November 12, 2024
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you, June — that’s lovely to hear!
Garry and the Blue Flame Gas Solutions team really appreciate your kind words. We always aim to deliver a caring, reliable service for all our customers across Creigau, Cardiff and the Valleys.

Thank you again for your continued trust and recommendation! 💙

Rated 5 out of 5 stars

Fault rectified

Contacted Blue Flame as I had no downstairs heating. Garry diagnosed the fault instantly where others had failed to do so. Very thorough, reliable engineer - highly recommended.

October 9, 2024
Unprompted review
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Reply from Blue Flame Gas Solutions

Thanks so much, Sarah. We’re delighted Garry could quickly identify and fix your heating fault in Bridgend.
The Blue Flame Gas Solutions team prides itself on thorough, reliable service — we’re really glad you’re warm again! 🔥

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Rated 5 out of 5 stars

Combi Replacement

Blue Flame was recommended to me by a Friend. They did not disappoint. They provided great communication, advice and was happy to answer any questions. The installation of the new combi was at a high standard. They also removed the old combi. Overall, I would highly recommend Blue Flame.
Thank you Gary and Carl.

August 6, 2024
Unprompted review
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Reply from Blue Flame Gas Solutions

Thank you, Karen! We’re really pleased you were happy with your new combi boiler installation in Ferndale, RCT.
Garry and the Blue Flame Gas Solutions team always aim for clear communication and tidy, high-standard work from start to finish.
Thanks for recommending us — it means a lot! 💙🔥

Rated 5 out of 5 stars

New combi

We always try to use local company's & we are so glad we used Garry & his team. Carl arrived on time & worked hard all day, he did a fantastic job. We have no hesitation in recommending blue flame to anyone, brilliant company 👌

October 17, 2024
Unprompted review
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Reply from Blue Flame Gas Solutions

Hi Jackie, thank you for the lovely review and fantastic feedback, it’s very much appreciated.
Local business need your support more than ever, so thank you!

Kind Regards
Garry and team #BlueFlameGas

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant—initially helped me out of a jam that British Gas had left me in—took out cover with British Gas and on initial inspection—there was a problem with the flue -which they didn’t want to touch—but—then deemed the boiler as unsafe— it was the beginning winter and freezing outside—and they were happy to just walk away leaving us without heating or hot water—phoned around -and thankfully Gary turned up within an hour —sorted it out without any fuss—so-based on this I cancelled the British Gas contract-and took out my cover with Gary and blue flame — I haven’t had to use the cover yet—but I’ve no doubt there won’t be a problem should I need to—my daughter has recently bought her first house and on my advice-has also taken out the best cover available—can’t rate this company highly enough— they’re local and based on my previous experience I’ve no doubt will attend to any problem instantly—would i recommend them —100%—!!

November 24, 2023
Unprompted review
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Reply from Blue Flame Gas Solutions

Hi Brad and family, Wow! Amazing feedback. Thanks so much for sharing your experience with us, and for other potential customers to read.

Happy to have you on board buddy.

Thank you
Garry and team #BlueFlameGas

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