Bluelotusvacations Reviews 

3,327
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how remarkably easy and stress-free the entire holiday booking process is, noting that every single detail is handled with great care. Travelers feel fully supported from start to finish, enjoying clear communication and thoroughly well-organized itineraries tailored precisely to their specific wishes. Reviewers frequently praise the incredibly patient, friendly, and knowledgeable staff members who consistently go above and beyond to secure the best possible deals. Consumers express deep satisfaction with the exceptional customer service, wonderful trip recommendations, and overall outstanding value provided for their unforgettable dream vacations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting exceptionally helpful support from staff... See more

Booking process

Consumers find booking process to be positive, describing it as seamless, straightforward, and entirely... See more

Service

Clients share satisfaction on service, frequently praising representatives who go above and beyond to... See more

Customer service

Customers expressed great satisfaction with customer service, noting that agents are exceptionally patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more

Company replied

Rated 5 out of 5 stars

DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more

Company replied

Rated 5 out of 5 stars

Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more

Company replied

Rated 5 out of 5 stars

Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Cruise Travel Agency
  5. Flights Search Site
  6. Holiday Accommodation Service
  7. Sightseeing Tour Agency

Written by the company

Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(3,327)

882 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Disneyland Paris Trip

My assistant was Anne, she helped me organize this trip to Disneyland Paris and made it a success! She was very helpful and patient and I am very grateful she was our assistant, the trip turned out perfect! I also was very doubtful about buying from here, but I surely don't regret it, and I can assure you it's legit. My granddaughter loved the trip and is very happy with it, I'm glad her dream came true. Thank you Anne so much, we are very happy of how our trip turned out, we recommend!
Jan

August 22, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Jan,

Thank you so much for sharing your wonderful experience! We’re delighted to hear that Anne was so helpful and patient throughout the planning of your Disneyland Paris trip. It’s especially lovely to know that your granddaughter had such a magical time and that her dream came true!

We truly appreciate your trust and recommendation, and we’re so happy everything turned out perfectly.

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Rated 5 out of 5 stars

Nothing was too much trouble for Zac…

Nothing was too much trouble for Zac despite me not being the easiest of customers! Would highly recommend!

August 26, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Pamela,

Thank you so much for your lovely feedback! We’re delighted to hear that Zac was able to assist you throughout the booking process and make sure everything was arranged to your satisfaction. He’ll be very happy to know that his patience and support made such a positive impression.

We truly appreciate your recommendation and look forward to helping you with your future holidays!

Rated 5 out of 5 stars

Booking process

I’ve booked my holiday with Oneli
She has patient and explain everything you need to know.
Excellent travel agency!
Their service is professional, friendly, and reliable, making my book stress-free
Highly recommended!

August 27, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Aline,

Thank you so much for your wonderful feedback! We’re delighted to hear that Oneli was patient, helpful, and took the time to explain everything you needed to know. It’s great to know your booking experience was professional, friendly, and stress-free.

We truly appreciate your recommendation and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

Very pleased!

Friendly customer service from Jen Sanico. She helped us a lot in finding a suitable flight and also helped to make the booking process go smoothly.

August 26, 2026
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Reply from Bluelotusvacations

Hi Breta,

Thank you so much for your lovely feedback! We’re delighted to hear that Jen was able to help you find a suitable flight and make the booking process smooth and straightforward. We truly appreciate your kind words and support.

Rated 5 out of 5 stars

I just wanna say huge Thank you once…

I just wanna say huge Thank you once again to Jen who helped me with my flight. I was so stressed when i needed to change my flight dates but she helped me get through it. She assured me that everything is fine. I highly recommend Bluelotusvacations.

August 26, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Gemma,

Thank you so much for your lovely feedback! We’re delighted to hear that Jen was able to support you through the stress of changing your flight dates and reassure you throughout the process. She’ll be so pleased to know that her help made such a difference.

We truly appreciate your recommendation and look forward to assisting you again in the future!

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Rated 5 out of 5 stars

Ashley has been superb

Ashley has been superb! Nothing has been too much trouble for her, I’m really fussy and she’s responded to requests in a friendly and helpful manner every time. Communication is always prompt and excellent. She is also very knowledgeable! Highly recommend- I’ll definitely ask Ashley to do our holidays again!

August 10, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Kerry,

Thank you so much for your wonderful feedback! We’re delighted to hear that Ashley has been so patient, helpful, and accommodating throughout the planning process. It’s fantastic to know that her prompt communication and knowledge made such a positive impression.

We truly appreciate your recommendation and look forward to helping you plan many more holidays with Ashley!

Rated 5 out of 5 stars

Great service from start to finish

Dina made constant contact with me about booking a trip to Romania, to visit all the well known Dracula haunts. She did all the hard work so I didn't need to. 4 days in Romania, a 12 hour day trip to Dracula's castles and Brasov, with another day to explore the city. Really looking forward to our travels, especially as it's over Halloween!!!

August 20, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Archie,

Thank you so much for your lovely feedback! We’re delighted to hear that Dina made planning your Romania trip so easy and took care of all the details for you. Your Dracula-themed itinerary sounds like an amazing adventure, especially with Halloween just around the corner!

We hope you have an unforgettable time exploring Romania and all the famous Dracula haunts.

Rated 5 out of 5 stars

Irah very helpful and assisted very…

Irah very helpful and assisted very well on what my need for my ticket.fully recommend to your travel needs.

August 25, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Rolando,

Thank you so much for your kind feedback! We’re delighted to hear that Irah was helpful and able to assist you with your ticket. We truly appreciate your recommendation and are glad we could support your travel needs.

Rated 5 out of 5 stars

SUPERB!

Patient, Polite, thorough and accessible.

August 25, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Dennise,

Thank you so much for your kind feedback! We’re delighted to hear that you found our service patient, polite, thorough, and accessible. Your feedback is truly appreciated.

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Rated 5 out of 5 stars

No wonder I came back!

Zac went above and beyond when I booked my solo trip to Borneo a couple of years ago. It was no surprise that I came back to him again, for a holiday to Australia next year.

Zac took in all my requests and found everything I wanted to do and then added more to my itenerary, because he knew I would love certain trips, and they weren't costing me more.

Holiday planning with Zac is easy because I trust he's doing all he can for me. I highly recommend both Zac and Blue Lotus Vacations.

August 22, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Suzy,

Thank you so much for your wonderful feedback! We’re delighted to hear that Zac made your previous Borneo trip such a great experience and that you trusted him again to plan your Australia holiday. It’s fantastic to know he took the time to understand your requests and add thoughtful touches to your itinerary.

We truly appreciate your continued trust and recommendation, and we hope you have an amazing time in Australia!

Rated 5 out of 5 stars

Dina was very fast and quick at…

Dina was very fast and quick at getting back to me .
very helpful and professional.
I felt the whole experience was personal.

August 25, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Sarah,

Thank you so much for your lovely feedback! We’re delighted to hear that Dina was quick to respond, helpful, and professional throughout the process. It’s wonderful to know that you felt the experience was personal and that you received the support you needed.

We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Exlant Aiden thank yo so much

August 25, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Mostafa,

Thank you so much for your kind feedback! We’re delighted to hear that you had a great experience with Aiden. We truly appreciate your support and kind words.

Rated 5 out of 5 stars

Ana,is my travel agent every time Im…

Ana,is my travel agent every time Im going for a holiday and even recommended to my friends here in UK.She is very helpful and responsive to all your queries from bookings to itenary changes.I am so pleased on the service I had with Ana,looking forward on my holiday again this dec..thank you all blue lotus staff.

August 25, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi there,

Thank you so much for your lovely feedback! We’re delighted to hear that Analyn has continued to provide such helpful and responsive service, from bookings to itinerary changes. It means a lot to know that you’ve recommended her to your friends and that you continue to trust us with your holidays.

We hope you have a wonderful holiday this December, and we look forward to assisting you again with your future travels!

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Rated 5 out of 5 stars

Akashi was amazing start to end

Akashi was amazing start to end !

Always communicated well, got me everything I needed. Nothing was to much to ask for and we can’t wait for our trip all thanks to Akashi

August 25, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Deanna,

Thank you so much for your lovely feedback! We’re delighted to hear that Akeshi was there to support you throughout the booking process and made sure everything you needed was taken care of. It’s wonderful to know you’re now looking forward to your trip!

We truly appreciate your kind words and wish you an amazing holiday!

Rated 5 out of 5 stars

Super Helpful and responsive

I wanted something quick and also I made a lot of changes to my requests, Anne helped In making the bookings, itenary changes and was super helpful and responsive. Great experience overall.

Madhur

August 17, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Madhur,

Thank you so much for your lovely feedback! We’re delighted to hear that Anne was able to accommodate all your changes and make the booking process quick, smooth, and stress-free. It’s great to know you had such a positive experience with her responsiveness and support.

We truly appreciate your kind words and look forward to helping you with your future travels!

Rated 5 out of 5 stars

Hannah was exceptional

Hannah was exceptional
Not pushy but eager to help and arranged everything I wanted in an African holiday
She has kept in touch so I know if I am nervous of something or unsure she will help with no problems
Thank you Hannah

August 18, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Susan,

Thank you so much for your lovely feedback! We’re delighted to hear that Hannah was so helpful in arranging your African holiday and that her supportive, no-pressure approach made the planning process enjoyable. It’s wonderful to know she has been there to reassure you and answer any questions along the way.

Hannah will be thrilled to hear your kind words, and we hope you have an amazing holiday!

Rated 5 out of 5 stars

Superb customer service

This is the second big holiday booked with Zac. Japan in April and now Vietnam, Cambodia and Thailand booked for next August.
Zac has excelled again and booked us an amazing itinerary including all the excursions we wanted and more.
Communication is excellent and can’t fault the customer service.
If you are unsure don’t be - get the holiday booked!

August 24, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Donna,

Thank you so much for your wonderful feedback! We’re delighted to hear that Zac has once again created an amazing itinerary for you, this time for your Vietnam, Cambodia and Thailand adventure. It’s fantastic to know that he included all the excursions you wanted and more, while keeping the communication and customer service at such a high standard.

We truly appreciate your continued trust in us and look forward to helping you enjoy another unforgettable trip!

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Rated 5 out of 5 stars

Akeshi was my travel

Akeshi was my travel
Agent and guided me the trough the booking process with care and experience, I had a number of questions regarding dates flights economy and business price’s Akeshi was extremely helpful and nothing was too much trouble! Very approachable and always happy to help I also had questions about what might happen if I had to cancel or change anything with my booking and Akeshi explained the process and also offered advice re visas Exceptional service, thank you so much for your time and effort with planning my trip!

August 24, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Andrew,

Thank you so much for your wonderful feedback! We’re delighted to hear that Akeshi guided you through the booking process with such care and patience. It’s great to know she was able to answer all your questions about flights, fares, changes, cancellations, and visas, making you feel confident throughout the planning process.

We truly appreciate your kind words and are so pleased that you received such exceptional service. We hope you have an amazing trip!

Rated 5 out of 5 stars

The best way to book a great holiday!

Aiden assisted me with the whole booking process. He was very quick and efficient and gave me all the details and itinerary and adjusted it according to my needs, booking a holiday has never been easier! Thank you so much

August 21, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Zahra,

Thank you so much for your lovely feedback! We’re delighted to hear that Aiden made the booking process quick, efficient, and easy for you. It’s great to know he was able to tailor the itinerary to your needs and provide all the details you needed.

We truly appreciate your kind words and look forward to helping you with your future holidays!

Rated 5 out of 5 stars

Booking our trip through blue lotus vacations

We have had exceptional customer service from Anne so helpful with booking our trip to Malaysia Borneo and Singapore for next year even when we asked to change destinations and dates nothing appeared to much trouble.
So helpful patient and quick response looking forward to our trip

July 16, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Donna,

Thank you so much for your lovely feedback! We’re delighted to hear that Anne provided such exceptional service while planning your Malaysia, Borneo and Singapore trip. It’s wonderful to know that she was patient, helpful, and accommodating with all the changes to your destinations and dates.

We truly appreciate your kind words and look forward to helping make your upcoming trip a fantastic one!

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