Bluelotusvacations Reviews 

3,327
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how remarkably easy and stress-free the entire holiday booking process is, noting that every single detail is handled with great care. Travelers feel fully supported from start to finish, enjoying clear communication and thoroughly well-organized itineraries tailored precisely to their specific wishes. Reviewers frequently praise the incredibly patient, friendly, and knowledgeable staff members who consistently go above and beyond to secure the best possible deals. Consumers express deep satisfaction with the exceptional customer service, wonderful trip recommendations, and overall outstanding value provided for their unforgettable dream vacations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Holidays

Reviewers mention positive feedback about holidays, highlighting exceptionally helpful support from staff... See more

Booking process

Consumers find booking process to be positive, describing it as seamless, straightforward, and entirely... See more

Service

Clients share satisfaction on service, frequently praising representatives who go above and beyond to... See more

Customer service

Customers expressed great satisfaction with customer service, noting that agents are exceptionally patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more

Company replied

Rated 5 out of 5 stars

DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more

Company replied

Rated 5 out of 5 stars

Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more

Company replied

Rated 5 out of 5 stars

Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Cruise Travel Agency
  5. Flights Search Site
  6. Holiday Accommodation Service
  7. Sightseeing Tour Agency

Written by the company

Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(3,327)

882 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve always purchased my airline ticket…

I’ve always purchased my airline ticket in this company , and IRAH always been very helpful.
She is a credit to your company, keep up the good work..x

July 28, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi there,

Thank you so much for your continued trust and support! We’re delighted to hear that Irah has consistently provided you with helpful service over the years. Your kind words and loyalty mean a great deal to us, and we truly appreciate your feedback.

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Rated 5 out of 5 stars

"I am so happy I booked my upcoming…

"I am so happy I booked my upcoming Iceland holiday with Blue Lotus Vacations UK. The booking process was smooth and stress-free. A special thank you to Oneli, who was incredibly patient, kind, and helpful with all our questions. Highly recommend!"

August 5, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi there,

Thank you so much for your wonderful feedback! We’re delighted to hear that your booking experience was smooth and stress-free. Oneli will be thrilled to know that her patience, kindness, and support helped make the process enjoyable for you.

We truly appreciate your recommendation and hope you have an amazing Iceland holiday!

Rated 5 out of 5 stars

Outstanding

We have received fantastic customer service from Hannah at Blue Lotus travel. She helped us find the exact itinery for our upcoming holiday to Tokyo. Nothing was too much trouble she answered every question and put us at ease. Being our first long haul to Tokyo it was really important for us. We would recommend the service.

August 5, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Marilyn,

Thank you so much for your wonderful feedback! We’re delighted to hear that Hannah was able to help you find the perfect itinerary for your upcoming trip to Tokyo. It’s great to know she answered all your questions and made you feel at ease, especially for your first long-haul holiday.

We truly appreciate your recommendation and hope you have an unforgettable time in Japan!

Rated 5 out of 5 stars

Booking with the extremely helpful…

Booking with the extremely helpful Hannah was very easy and straightforward as she kept me fully informed without any pressure tactics you get with some companies.

Can’t wait to travel with Blue Lotus next Summer - thanks again Hannah

August 4, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Norman,

Thank you so much for your wonderful feedback! We're delighted to hear that Hannah made your booking experience easy and straightforward, and that you felt well informed every step of the way. It's great to know her friendly, no-pressure approach made a positive impression.

We hope you have an amazing holiday next summer and look forward to being part of your journey!

Rated 5 out of 5 stars

Experienced customer service

Simon was extremely helpful from start to finish. I asked for many things to be included within out trip which he absolutely successfully obtained within the itinerary. He sought everything I requested and more. He was an absolute pleasure to deal with and I wouldn't hesitate to use his excellent service skills again in the future and I will recommend him to friends and family.

August 4, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Nicola,

Thank you so much for your wonderful feedback! We’re delighted to hear that Simon was able to create an itinerary that included everything you wanted and more. It’s fantastic to know his helpfulness and dedication made the planning process such a positive experience.

We truly appreciate your recommendation and look forward to helping you plan your next holiday.

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Rated 5 out of 5 stars

Great service!!!

I would like to thank MJ GREY for the excellent service I got from her in helping me in booking a flight. She not only patiently searched for a return flight that meets my budget but also with my preferences in terms of dates, time and customer assistance at the airport. I would definetely recommend Blue Lotus Vacations UK and use their services in my future flights. 😀👍

August 4, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Mrs Smith,

Thank you so much for your wonderful feedback! We’re delighted to hear that MJ provided such excellent support in helping you find a flight that matched your budget, preferences, and travel needs. It’s great to know her patience and attention to detail made the booking process a positive experience for you.

We truly appreciate your recommendation and look forward to assisting you with your future travels!

Rated 5 out of 5 stars

Just booked a trip to Vietnam

Just booked a trip to Vietnam, Cambodia and Bangkok with Blue lotus vacations. I was initially helped by Akeshi who was really sweet, unfortunately I think she got a bit preoccupied so was handed over to Shaun who went over and beyond to comply with all my requirements.
I am quite particular about things and he handled each and every aspect beautifully and patiently. So well done Shaun. Keep it up.

The trip is in February and I am sure it will be fab. Will review once again after the trip.

Happy customer so far.
Jyotika Vaswani

August 4, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Jyotika,

Thank you so much for sharing your feedback! We’re delighted to hear that both Akeshi and Shaun were able to support you throughout the planning process. It’s wonderful to know that Shaun took the time and care to understand your requirements and help create a trip that suits your preferences.

We hope your Vietnam, Cambodia, and Bangkok adventure in February is everything you’re looking forward to, and we can’t wait to hear about your experience after your trip!

Rated 5 out of 5 stars

I had an excellent experience booking…

I had an excellent experience booking my flight through agent IRAH, she is very professional and responsive. The entire booking process was smooth and all my questions were answered, Blue Lotus vacations is highly recomended

August 3, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Cathy,

Thank you so much for your wonderful feedback! We’re delighted to hear that Irah provided professional and responsive support throughout your flight booking process. It’s great to know that everything went smoothly and your questions were answered.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sophie made our holiday booking a beeeze

Sophie was very helpful when booking our trip. We kept amending dates, itinerary and flights and nothing was too much trouble. She put together our perfect holiday and answered all our questions and requests. Thank you

August 3, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Emma,

Thank you so much for your lovely feedback! We’re delighted to hear that Sophie was able to help you create your perfect holiday and that she made the process smooth despite the changes to dates, itinerary, and flights. It’s wonderful to know that her support and attention to detail made a difference.

We truly appreciate your kind words and hope you have an amazing trip!

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Rated 5 out of 5 stars

Shaun was so helpful again with booking…

Shaun was so helpful again with booking our second holiday with Blue Lotus Vacations. Shaun is so polite and eager to accommodate our requests for our perfect holiday. I couldn’t recommend Shaun highly enough. 5 stars!

August 3, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Gillian,

Thank you so much for your wonderful feedback! We’re delighted to hear that Shaun was able to assist you again with your second holiday booking and help create the perfect trip for you. His polite and attentive approach will mean a lot to him.

We truly appreciate your 5-star rating and continued trust in Blue Lotus Vacations UK. We look forward to helping you plan many more holidays in the future!

Rated 5 out of 5 stars

Sophie has been great in helping us…

Sophie has been great in helping us book a family holiday to Japan for 2028. She has been very accomodating and patient with all my queries and changes. She has been very prompt in responding to my many questions. Looking forward to summer 2028.

July 27, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Donna,

Thank you so much for your lovely feedback! We’re delighted to hear that Sophie has been so helpful, patient, and accommodating while planning your family holiday to Japan. It’s wonderful to know that her prompt responses and attention to your requirements have made the booking process a positive experience.

We hope you have an amazing trip to Japan in 2028 and look forward to helping make it a memorable one!

Rated 5 out of 5 stars

Holiday to Japan booked with Akeshi

Just booked a holiday to Japan with Blue lotus Vacations UK for next year. Akeshi was amazing and very knowledgeable. She was very prompt with her response and answered all our questions promptly.
We are looking foward to our holiday next year. Would definitely recommend the company and Akeshi for helping us from start to finish.

August 3, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Louise,

Thank you so much for your wonderful feedback! We’re delighted to hear that Akeshi provided such knowledgeable and helpful support while planning your Japan holiday. It’s great to know she was prompt in responding to your questions and made the booking process smooth from start to finish.

We truly appreciate your recommendation and hope you have an amazing trip to Japan next year!

Rated 5 out of 5 stars

Zac was super helpful in getting us the…

Zac was super helpful in getting us the best tour for my sabbatical next year!

Very excited

July 31, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Nathan,

Thank you so much for your lovely feedback! We’re delighted to hear that Zac was able to help you find the perfect tour for your sabbatical next year. It’s great to know you’re excited for your upcoming adventure.

We hope you have an incredible trip and look forward to being part of your journey!

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Rated 5 out of 5 stars

once again for Miss Jen thank you so…

once again for Miss Jen thank you so much for accommodating me excellent job…👍🏻👍🏻👍🏻

August 3, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Garlan,

Thank you so much for your kind feedback! We’re delighted to hear that Jen was able to assist you and provide excellent service. Your appreciation means a lot, and we’ll be sure to share your lovely words with her.

Rated 5 out of 5 stars

We have used blue lotus twice now

We have used blue lotus twice now. Zac helped us in both occasions. First time was to Vietnam, Cambodia and bangkok. The holiday was very well organised from beginning to end. The itinerary was easy to navigate and we were able to contact blue lotus while away if needed for help and support. They came across very professional so we’re pleased to see that our next holiday was available with them (Iceland) which we have booked with Zac once again. Really looking forward to it.

February 2, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Lisa,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such positive experiences with Blue Lotus Vacations on both of your trips. It’s great to know that Zac was able to create well-organised itineraries and provide the support you needed throughout your travels.

We truly appreciate your continued trust in us, and we’re excited to help you with your upcoming Iceland adventure. We hope it will be just as memorable!

Rated 5 out of 5 stars

Hannah was more than helpful in…

Hannah was more than helpful in arranging my holiday to japan in 2027. This is a big deal for me, as this is a surprise for my husband's birthday.

August 1, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Alison,

Thank you so much for your lovely feedback! We’re delighted to hear that Hannah was able to help arrange such a special Japan holiday for you. We understand how meaningful a surprise birthday trip can be, and we’re glad she could support you in creating something memorable.

We hope you and your husband have an amazing time in Japan, and we truly appreciate your trust in us.

Rated 5 out of 5 stars

I am very pleased with the service…

I am very pleased with the service provided by Hannah She is always available for any questions I have whether it's on a weekday or over the weekend! The whole booking process was very smooth and the prices are very competitive. I highly recommend this agency

August 1, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Carima,

Thank you so much for your wonderful feedback! We’re delighted to hear that Hannah provided such helpful support and was always available to assist with your questions. It’s great to know that your booking process was smooth and that you found our prices competitive.

We truly appreciate your recommendation and look forward to helping you plan your future holidays!

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Rated 5 out of 5 stars

Shaun was so helpful with all queries…

Shaun was so helpful with all queries and last minute changes! He was very patient and provided excellent customer service without being pushy

August 1, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Alia,

Thank you so much for your lovely feedback! We’re delighted to hear that Shaun was able to assist you with your queries and last-minute changes while providing patient and helpful support throughout the process.

We truly appreciate your kind words and are glad you had such a positive experience with us.

Rated 5 out of 5 stars

MJ GREY

Big thanks to MJ GREY who went above and beyond to ensure everything was handled efficiently, and I truly appreciated her friendly attitude and outstanding customer service. It’s rare to come across someone so dedicated and attentive.

August 1, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Anna,

Thank you so much for your wonderful feedback! We’re delighted to hear that MJ provided such dedicated and attentive service. It’s great to know that her friendly approach and commitment made your experience a positive one.

We truly appreciate your kind words and support.

Rated 5 out of 5 stars

Great job ms arnah😘excelnt service to…

Great job ms arnah😘excelnt service to costumers👏👏👏

July 31, 2026
Unprompted review
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Reply from Bluelotusvacations

Hi Fortunato,

Thank you so much for your kind words! We’re delighted to hear that Arnah provided excellent service and made a positive impression. We truly appreciate your support and feedback.

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