Blue Mount Publisher Reviews 

While the Bluemont team was polite and some individuals showed genuine effort, my overall experience was disappointing — especially for a Platinum Package. The editing was about 80% there, with strong attention to detail in parts, but I still had to personally re-read and correct numerous issues, even after providing clear, written instructions.

Communication was inconsistent throughout. I was often given incorrect or misleading information, and several deadlines were missed without notice. I understand that delays can happen, but there was rarely any proactive communication when they did — I had to follow up repeatedly, and updates often came days later without clarity or resolution.

I was also very clear from the beginning that I wanted to run pre-sales for all editions of my book. Despite confirming this multiple times, Bluemont did not set up the pre-sales in a timely manner. Only the eBook was made available, and I was later told — far into the process — that print and other editions could not be included, which significantly disrupted my launch timeline and strategy.

Regarding the included marketing and website components, I was not offered the complimentary website that came with my package. Instead, I was immediately directed to a $3,000 “upgrade” with high-pressure sales tactics. The same occurred with post-marketing — rather than being provided what was included in my plan, I was pushed toward a $14,000 nine-month package.

Bluemont has talented people, but my experience felt disorganized, poorly communicated, and heavily sales-driven. For the cost of a Platinum Package, I expected clarity, accountability, and delivery on the commitments made.

Alex is a very gifted artist,with his vivid and meticulous drawings,which brilliantly caught the core of the characters and the narrative,he bough my novel to life.Alex was a delight to work with.

Had an amazing experience with Nina working on my recent book, everything was taken care.

Mark Grayson, has been professional an thorough throughout the entire process and was quick to return all phone calls! I highly recommend his work!

The contract is under Kat J. (Aka Anita L.)

Beware of Blue Mount Publishers – Scam & Breach of Contract!

I paid $2,800 to Blue Mount Publishers on January 11, 2023, for a full-service book publishing package that was supposed to include writing completion, formatting, publishing, printing, and marketing. They failed to deliver on nearly every aspect of the contract.

Initially, they engaged with me but repeatedly tried to upsell additional services. When I declined, they gradually stopped working on my project and eventually ceased communication altogether. I have emailed them for over a year with no response.

What I Paid For But Never Received:
❌ Book completion & formatting – I had to pay another company $1,000 to finish my book.
❌ Publishing & printing – My book was never published or printed as promised.
❌ Marketing & promotional materials – No social media promotions, press releases, or author branding.
❌ Retail distribution – My book was never listed on Amazon, Barnes & Noble, or other platforms.

After their complete failure to fulfill the contract, I had to self-publish the book on my own. Blue Mount Publishers ghosted me, ignored my emails, and refused to provide a refund.

This Company Is a Scam!
🚨 They use a rented address to appear legitimate.
🚨 They promise premium services but don’t deliver.
🚨 They upsell aggressively and then stop working if you refuse
They ignore customer complaints and disappear.

I have more emails!!!! This is just a small list!

June 25, 2024 Email to Bluemount (Levi)
Subject Inquiry about book revisions and marketing services.
Content:frustration over lack of communication.
Stated that I paid in full for book revisions, printing, and promotion.
- Requested a response and an update.
- Asked for a courtesy call.

---

November 29, 2024Email to Charles Cooper
Subject: Request for a Refund.
Content:
Expressed dissatisfaction.
Requested a refund, indicating the project was not working out.

December 9, 2024- Follow-up Email to Charles Cooper
Subject: Urgent Refund Request.
Content: Asked for a refund ASAP or a phone call.

January 28, 2025 Email to Shane Dawson Subject:Lack of Marketing Updates.
Content: Mentioned lack of communication again. Asked if any marketing was being done.

January 29, 2025 Follow-up Email to Shane Dawson
Subject:Checking for Updates.
Content:
Short message asking for any news.

January 30, 2025 Second Follow-up to Shane Dawson
Subject: Still No Response.
Content:Sent another short message asking "Anything?"

March 2, 2025 – Email to Bluemount
Subject: Unfulfilled Services
Content:
Stated that marketing services, 10 author books, and promotional materials had not been received. Asked what the next steps were.

March 2, 2025 - Follow-up to Charles Cooper
Subject: Final Refund Request.
Content: Reiterated the need for a refund or a call.

Sent: 3/27/2025 3:50:38 PM
From:
BBB serving the San Francisco
Subject:
This complaint has been closed without response from the business to consumer.
Dear ****:
complaint submitted on 3/6/2025 against Blue Mount Publisher Co. Your complaint was assigned ID 23***412.

The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond.

EMAILED PUBLISHER per their request to email them on 4/5/25 Dear Bluemount,
I'm following up regarding the $2,800 I paid on January 11, 2023, under the name Kat J. (Anita L.) for your full-service publishing package. Despite my many attempts to resolve this directly over the past year, I have received no progress updates, no delivery of the contracted services, and no communication—except your recent response to my Trustpilot review claiming you could not locate my file.
To remove any confusion, I’ve attached the original contract for your reference.
While I didn’t want to post a public review, months of being ignored—with no phone calls, emails, or resolution—left me no other option. I had to self-publish and cover additional costs because your company failed to deliver on your end of the agreement.
I am requesting that you mail me a full refund of $2,800 by check to the following address:

UpDATE: 4/5/24 Here you go!! This is how this company is a scam!! Emailed them to the complaint dept. Like they requeated, but the message bounced back as undeliverable—the email address either doesn’t exist or is unable to receive mail!

This only adds to the ongoing frustration, as I’ve reached out for over a year with no resolution, no phone calls, and no email replies.

I found this company to be very deceptive in their advertising and it was clear to me very quickly that they weren't very interested in helping me but mostly interested in getting money from me. I told them to leave me alone and never call me again. They've called me pretty much every month since then and keep giving my contact information to the newest guy in the office along with a list of other people and they won't stop harassing me. Don't give me your contact information they'll never leave you alone no matter how many times you ask.

Kevin and Mike !!

Thank You So Much!

Marketing has done Wondersss!

Gob job everyone.

Help was always forthcoming.

Ughh, I was stuck with the worst writers block for MONTHS. Couldn't get past it no matter what I tried.
Then Blue Mount Publisher stepped in, and it was like magic. They gave me brainstorming ideas and suddenly I was writing again. And not just random stuff.. The book ended up being really well-written and cohesive! Seriously lifesavers!!

Nina sent me a bouquet cuz I was upset, who does that? Made my day, this one's for you Nina.

I have often used Blue Mount Publisher book editing services, and I am always pleased with the outcome. Their knowledgeable and talented editors constantly do a fantastic job refining my work. Without a question, Blue Mount Publisher is a fantastic resource for anyone looking for expert book editing services.

Amazing Experience with Blue Mount Publisher

I recently had the privilege of working with Blue Mount Publisher, and I can’t speak highly enough of their services. From our first consultation to the final publication of my book, their team displayed remarkable professionalism, expertise, and commitment.

Right from the start, they demonstrated a deep understanding of the publishing industry. They provided valuable insights on structuring my book, refining my ideas, and ensuring the content was both engaging and cohesive. Their knowledge of market trends and publishing standards proved to be an invaluable asset.

Blue Mount Publisher offered comprehensive support, managing everything from writing and editing to cover design and publication. This allowed me to focus fully on the creative aspects of my book. Thanks to their extensive industry connections, they ensured my book reached a wide audience.

I was looking for an extensive marketing plan for the launch of my book, and I came across Bluemount publishers. They sketched a precise plan which panned out from social media marketing to an elaborate book launch, exactly what I needed.

I had reached out to Bluemount Publishers book editing services just days before an important publishing deadline. their team went above and beyond to meet my timelines and delivered the project within 48 hours. I was impressed by their expertise in editing my manuscript, and the result was flawless.

Bluemount Publisher editing team provided me with a very thorough and thoughtful analysis of the manuscript, offering invaluable guidance on what was working, what wasn't and where to go from here. Working with them has been so helpful for me. And worth every penny.

They took my money in Jan./24, did NOT produce any work that they promised/agreed to do. They agreed to take Canadian Dollars and they took the amount in US dollars. They used a name Majestic Writers on bank statement. They have called me and emailed me numerous times telling me they will refund me with different people posing to be from the finance department! Today Aug. 23rd they have still not given me my money back. BEWARE of these dishonest people!!

I was searching for a reputable company to publish my book,but I couldn't find one that met my expectations.However,I didn't give up and eventually came across Blue Mount Publisher.When I spoke with them and shared details about my book,They were very enthusiastic and appreciative of my work.They not only encouraged me but also provided excellent support throughout the process.The entire team was extremely supportive,responsive,and professional.My experience with Blue Mount Publisher was truly outstanding
10/10 Blue Mount Publisher

Brady and her team at Blue Mount Publisher did an incredible marketing campaign with my book.Their strategies were well thought out and executed flawlessly leading to a significant boost in my book visibility.

My name is BJ Washington, about a year ago I wrote my first book. Unfortunately, I unknowingly chose a substandard company. Having very little success with that company, I decided to research other publishing companies.
While online in my search Blue Mount Publishers popped up, there was something that drew me in. I called and it was one of the best calls I have ever made.
From the onset of speaking with Olivia, I knew that I had made the right decision.
Bob Collins was the next person that I was introduced to on the transfer call. Bob took me under his wing and my project would become a team project. My Book began to take shape. This was January 2024. My book has since gone live, and my Team is now working diligently on my other projects of mine.
I have two others, one that the team is working on and a third waiting in the wings to be sent and the fourth book in progress.
I say all of the above because I am elated and overwhelmed with the way that Blue Mount Publishers staff has taken care of me and made me a part of their family. From Bob to Lisa to all the publishers it has been the best experience of my writing journey so far. Every one of them deserves KUDOS,

I look forward to my continued journey with my team. Lastly, I will say that I love to write however most of the reviews that I have written are those of my dissatisfaction.
I take great pleasure in sending positive feedback.
Sincerest thank you to my Blue Mount Publishers family
BJ Washington

From the moment I contacted them, I knew that they were the team for me. They took my ideas and made them EXACTLY how I pictured it in my mind. They're kind and are a pleasure to work with, and they're not pushy when it comes to how you make payments; they work with you every step of the way and pay attention to EVERY detail to ensure perfection! 10 Stars!!!