bluemshop.co.uk Reviews 53

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting significant improvements in gum health and overall oral hygiene. Many people highlight the prompt and efficient delivery service, with orders frequently arriving within a few days, sometimes even less than 48 hours. The ordering process is also described as straightforward and easy. However, some people were dissatisfied with the delivery service, citing issues such as delayed deliveries, parcels being left at incorrect addresses, or a lack of tracking information and estimated delivery slots. A few other people also felt that the product's smell and appearance were not up to par.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and prompt delivery... See more

Product

Users describe positive interactions with the product. Many customers praise the high quality and... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy and efficient ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the product is very high. It is very important for me to use this product. Your deliverers are however less than good. Telling customers they are my going to deliver on the day of del... See more

Rated 5 out of 5 stars

Just had dental implants and was given a free starter pack from the company that done my procedure. I love the bluem products so ordered some extra supplies, I was amazed how fast delivered was, I 10... See more

Rated 5 out of 5 stars

Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I... See more

Rated 5 out of 5 stars

It's still a bit early for a conclusive review, but I’m already seeing great results. After just a few days of using the toothpaste and mouthwash, the inflammation in my gums has noticeably reduced. I... See more


Company details

  1. Dental Supply Store

Written by the company

blue®m is an innovative oral care company committed to transforming the way we approach oral health, bridging the gap between dentistry and overall well-being. Founded in the Netherlands by a team of forward-thinking dentists, oral surgeons, and implantologists, blue®m is rooted in a passion for preventive care and driven by scientific excellence. The company was established with a clear mission: to create advanced, effective, and biocompatible oral care solutions that support natural healing processes and promote long-term oral health. At the core of blue®m’s product range is the power of active oxygen, a unique ingredient that stimulates wound healing and combats harmful bacteria without disturbing the balance of the oral microbiome. This sets blue®m apart from traditional oral care products, which often contain aggressive chemicals that can do more harm than good. From mouthwash and toothpaste to oral gel and foam, every blue®m product is carefully formulated to be gentle, safe, and especially beneficial for patients with dental implants, braces, or sensitive gums. Used and recommended by dental professionals worldwide, blue®m products are trusted in both clinical and at-home settings. The brand’s dedication to quality, sustainability, and innovation continues to set new standards in oral care. With a global presence and a loyal professional community, blue®m is not just a brand, but a movement towards a healthier mouth and a healthier body.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
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2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Poor delivery company used.

The delivery company is one I have used before and always had problems with them. My parcel was delivered to the wrong address and scanned as delivered, however, the recipient flagged down driver and gave my parcel back as it was not for them. I don't know where my parcel is now.

April 28, 2026
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Rated 5 out of 5 stars

Great service

Great service, nice and quick!

March 30, 2026
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Reply from bluemshop.co.uk

Thank you for your review. We’re delighted to hear you were happy with our service and quick delivery. We appreciate your support.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery time and a great product, a very happy customer 😁

March 28, 2026
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Reply from bluemshop.co.uk

Thanks for your lovely feedback. 😊 We’re so pleased everything arrived quickly and that you’re enjoying the product. A happy customer is exactly what we aim for!

Rated 4 out of 5 stars

free and quick delivery

delivered quickly and free for bulk orders

March 30, 2026
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Reply from bluemshop.co.uk

Thank you for your review. We’re delighted to hear your order arrived quickly and that you were able to take advantage of our bulk delivery offer. We appreciate your support.

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Rated 5 out of 5 stars

Very swift delivery and exactly what I…

Very swift delivery and exactly what I ordered

March 30, 2026
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Reply from bluemshop.co.uk

Thank you so much for your feedback. We’re so pleased to hear you’re enjoying the blue®m products and that everything arrived quickly. We truly appreciate your support.

Rated 3 out of 5 stars

My first trial on the Web was…

My first trial on the Web was unsuccessful, and the second trial was successful. However, the unsuccessful purchase was also charged. Of course, I
had a refund, but it was not a nice experience.

March 30, 2026
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Reply from bluemshop.co.uk

Thank you for your feedback, and we’re sorry to hear about your experience. While we’re glad the issue was resolved and a refund was processed, we understand this would have been frustrating. We appreciate you bringing it to our attention and will continue working to improve our checkout experience.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery and great products.

March 29, 2026
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Reply from bluemshop.co.uk

Thank you for your kind review. We’re delighted to hear you’re happy with our service, delivery, and products. We really appreciate your support.

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Rated 1 out of 5 stars

I found the product smelt and looked…

I found the product smelt and looked like cheap detergent. It was also very astringent.

February 28, 2026
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Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry the product wasn’t to your liking. Our formulations are designed to deliver clinical benefits, which can sometimes result in a different taste or sensation compared to standard products. We appreciate your comments and will share them with our team.

Rated 3 out of 5 stars

Postage so expensive and huge packaging…

Postage so expensive and huge packaging for such a small item

February 28, 2026
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Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry the delivery and packaging didn’t feel proportionate to your order. We understand how this can be frustrating and will take your comments on board as we review our packaging and shipping processes.

Rated 2 out of 5 stars

Items i ordered was fine

Items i ordered was fine, just the delivery leaves alot to be desired, apc say there delivery this day and don't show up, zero way to track your parcel and never an estimated delivery slot like all other delivery companies

February 28, 2026
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Reply from bluemshop.co.uk

Thank you for your review. We’re glad the items met your expectations, but we’re sorry the delivery experience wasn’t up to standard. We completely understand how important clear tracking and reliable delivery times are. Your feedback is very helpful, and we will raise this with our delivery partner.

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Rated 5 out of 5 stars

Being a customer of Blue M products

Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I quickly realised that popping to a Boots or similar was not an option !
I ordered on line and products were dispatched and updated by company in a timely fashion . I placed my second order very recently and again my experience was totally positive . Thank you .

January 1, 2026

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