bluemshop.co.uk Reviews 

65
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, frequently noting their effectiveness for oral health and overall quality. Many people highlight the quick and efficient delivery service, with orders often arriving rapidly. The ordering process is described as straightforward, contributing to an excellent overall service experience that encourages reordering and recommendations. However, some customers also noted concerns regarding the delivery process itself. Reviewers mentioned difficulties with arranging parcel collection or safe place options, alongside issues with tracking or receiving estimated delivery slots. A few people experienced problems with parcels being delivered to incorrect addresses or by carriers with a history of unreliability.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Customers had positive experiences with product, often praising the quality and effectiveness of the items,... See more

Order

Users describe positive interactions with order, highlighting easy and efficient ordering processes and... See more

Service

People report positive experiences with service, often highlighting its excellence and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The order came very quickly, unfortunately I was out and was a bit difficult to arrange to have the order sent to a parcel shop to pick up. Other great, love the Blue M tooth.

Company replied

Rated 5 out of 5 stars

The website was easy to navigate and everything I required was in stock. Products are pricey but you get what you pay for. This site/products were recommended through a recent dental visit (21D). I'm... See more

Rated 5 out of 5 stars

Just had dental implants and was given a free starter pack from the company that done my procedure. I love the bluem products so ordered some extra supplies, I was amazed how fast delivered was, I 10... See more

Rated 5 out of 5 stars

Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I... See more


Company details

  1. Dental Supply Store

Written by the company

blue®m is an innovative oral care company committed to transforming the way we approach oral health, bridging the gap between dentistry and overall well-being. Founded in the Netherlands by a team of forward-thinking dentists, oral surgeons, and implantologists, blue®m is rooted in a passion for preventive care and driven by scientific excellence. The company was established with a clear mission: to create advanced, effective, and biocompatible oral care solutions that support natural healing processes and promote long-term oral health. At the core of blue®m’s product range is the power of active oxygen, a unique ingredient that stimulates wound healing and combats harmful bacteria without disturbing the balance of the oral microbiome. This sets blue®m apart from traditional oral care products, which often contain aggressive chemicals that can do more harm than good. From mouthwash and toothpaste to oral gel and foam, every blue®m product is carefully formulated to be gentle, safe, and especially beneficial for patients with dental implants, braces, or sensitive gums. Used and recommended by dental professionals worldwide, blue®m products are trusted in both clinical and at-home settings. The brand’s dedication to quality, sustainability, and innovation continues to set new standards in oral care. With a global presence and a loyal professional community, blue®m is not just a brand, but a movement towards a healthier mouth and a healthier body.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

65 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(65)

52 reviews in the last 12 months

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Rated 4 out of 5 stars

free and quick delivery

delivered quickly and free for bulk orders

March 30, 2026
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Reply from bluemshop.co.uk

Thank you for your review. We’re delighted to hear your order arrived quickly and that you were able to take advantage of our bulk delivery offer. We appreciate your support.

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Rated 5 out of 5 stars

Very swift delivery and exactly what I…

Very swift delivery and exactly what I ordered

March 30, 2026
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Reply from bluemshop.co.uk

Thank you so much for your feedback. We’re so pleased to hear you’re enjoying the blue®m products and that everything arrived quickly. We truly appreciate your support.

Rated 3 out of 5 stars

My first trial on the Web was…

My first trial on the Web was unsuccessful, and the second trial was successful. However, the unsuccessful purchase was also charged. Of course, I
had a refund, but it was not a nice experience.

March 30, 2026
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Reply from bluemshop.co.uk

Thank you for your feedback, and we’re sorry to hear about your experience. While we’re glad the issue was resolved and a refund was processed, we understand this would have been frustrating. We appreciate you bringing it to our attention and will continue working to improve our checkout experience.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery and great products.

March 29, 2026
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Reply from bluemshop.co.uk

Thank you for your kind review. We’re delighted to hear you’re happy with our service, delivery, and products. We really appreciate your support.

Rated 5 out of 5 stars

My hygeinist recomended me the…

My hygeinist recomended me the toothpaste, I have noticed a vast improvement in my gum health since using it.

February 27, 2026
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Reply from bluemshop.co.uk

Thank you for your wonderful review. We’re delighted to hear that your hygienist recommended the toothpaste and that you’ve noticed such a significant improvement in your gum health since using it.

It’s always fantastic to hear positive feedback like this, and we’re so pleased the product is making a real difference for you. Thank you again for your support and for taking the time to share your experience!

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Rated 1 out of 5 stars

I found the product smelt and looked…

I found the product smelt and looked like cheap detergent. It was also very astringent.

February 28, 2026
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Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry the product wasn’t to your liking. Our formulations are designed to deliver clinical benefits, which can sometimes result in a different taste or sensation compared to standard products. We appreciate your comments and will share them with our team.

Rated 3 out of 5 stars

Postage so expensive and huge packaging…

Postage so expensive and huge packaging for such a small item

February 28, 2026
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Reply from bluemshop.co.uk

Thank you for your feedback. We’re sorry the delivery and packaging didn’t feel proportionate to your order. We understand how this can be frustrating and will take your comments on board as we review our packaging and shipping processes.

Rated 2 out of 5 stars

Items i ordered was fine

Items i ordered was fine, just the delivery leaves alot to be desired, apc say there delivery this day and don't show up, zero way to track your parcel and never an estimated delivery slot like all other delivery companies

February 28, 2026
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Reply from bluemshop.co.uk

Thank you for your review. We’re glad the items met your expectations, but we’re sorry the delivery experience wasn’t up to standard. We completely understand how important clear tracking and reliable delivery times are. Your feedback is very helpful, and we will raise this with our delivery partner.

Rated 4 out of 5 stars

I love the products

I love the products, but the delivery company didn’t delivered them to my home, they were left with the concierge, not good!

February 25, 2026
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Reply from bluemshop.co.uk

Thank you for your feedback. We’re delighted to hear that you love the products, although we’re very sorry to hear about the delivery experience.

We understand how disappointing it is when a parcel is not delivered directly to your home as expected. Your comments regarding the courier service are appreciated, and we will certainly pass this feedback on to help improve future deliveries.

Thank you again for your support and for taking the time to share your experience with us.

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Rated 5 out of 5 stars

Being a customer of Blue M products

Having had a full set of new teeth fitted by 21D I was told that Blue M products were the best and I was given a complementary set of products , and I agree the products are great . When I ran out I quickly realised that popping to a Boots or similar was not an option !
I ordered on line and products were dispatched and updated by company in a timely fashion . I placed my second order very recently and again my experience was totally positive . Thank you .

January 1, 2026
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