Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would like to thank Bluestone Mortgages for issuing today’s Right to Buy mortgage offer. A special mention goes to Daniel, the underwriter, who handled the case with great efficiency. He revie... See more
Company replied
Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... See more
Company replied
My first bluestone application as a broker App to offer in 7 days. Client over the moon. Underwriter who picked up phone to chat over and also called back when I had a question. Excellent service.... See more
Company replied
Company details
Written by the company
Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.
Contact info
Floor 10, 40 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- bluestonemortgages.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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My experience as a broker with bluestone
Bluestone have been super helpful and given updates on cases as soon as ive needed as an advisor.
When i compare to other firms and their response times Bluestone are up there
November 12, 2025
Reply from Bluestone Mortgages
Hi Farzin,
Thank you for giving us a 5* review! We appreciate your feedback and are so pleased you've been impressed with the service you've received. We look forward to working with you again soon.
Many thanks, Bluestone Mortgages
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Reply from Bluestone Mortgages
Hi Ronnie, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best. Many thanks, Bluestone Mortgages
Blusetones offered us a great deal at a…
Blusetones offered us a great deal at a time when we were in struggle with finding a mortgage with other lenders, we are very happy they worked with us accordingly and provided a comfortable repayment option as we requested.
November 9, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review Rezvana! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
I found the whole experience efficient…
I found the whole experience efficient and straightforward. We are so grateful to be able be given the chance for a mortgage. Thank you so much. Great communication and quick decision. Thanks again
November 11, 2025
Reply from Bluestone Mortgages
Hi Bobby, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best. Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Hi Salima, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
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Wow just wow would recommend bluestone…
Wow just wow would recommend bluestone to anyone they are helpful and friendly and you can ask them anything and the communication is unreal am very happy with the service I have received
November 9, 2025
Reply from Bluestone Mortgages
Hi Claire, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
I am really excited to get the mortgage…
I am really excited to get the mortgage with Bluestone and the service wise is very, very good
September 19, 2025
Reply from Bluestone Mortgages
Hi Mr Khalid,
Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
The proces took sometime for the…
The process took sometime during the review before approval. I was happy happy that it was finally approved. I will recommend the company for any mortgage arrangements
November 8, 2025
Reply from Bluestone Mortgages
Hi Iddrisu,
Thank you for giving us a 5* review! We appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Bluestone is amazing
Bluestone is amazing, gave me a chance at being a homeowner. They work very hard and are good at their jobs. They treat you like a human who sometimes makes mistakes. :)
November 8, 2025
Reply from Bluestone Mortgages
Hi Natalie, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best. Many thanks, Bluestone Mortgages
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Life changing for me got equity out of…
Life changing for me got equity out of my house and new mortgage is half
November 9, 2025
Reply from Bluestone Mortgages
Hi John, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
A lot more detailed than I imagined…
A lot more detailed than I imagined having never done this before but you helped us through it all thank you
November 8, 2025
Reply from Bluestone Mortgages
Hi Karen, thank you for your fantastic 5* review! We greatly appreciate your trust and recognition of our commitment to exceptional service.
Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Hi Abdelghani, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Quick and easy
Quick and easy, asked for documents, sent them to them and they responded quickly
November 9, 2025
Reply from Bluestone Mortgages
Hi Mr Bearid, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
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Great experience
Very easy to contact. Everything was arranged within a few weeks. Everything was explained to me in detail and I am really happy with my mortgage.
August 23, 2025
Reply from Bluestone Mortgages
Hi Nikki, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Hi Shaun, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestone did not judge on the little…
Bluestone did not judge on the little things.
Good communication
Efficient
And timely
November 7, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
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I’ve had an extremely smooth and…
I’ve had an extremely smooth and stellar experience for my mortgage application. Would recommend to anyone and everyone.
November 3, 2025
Reply from Bluestone Mortgages
Hi Aysha, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best. Kind regards, Bluestone Mortgages
I had my valuation on the 13/10/25 and…
I had my valuation on the 13/10/25 and my mortgage application was approved on the 31/10/25 I’m so glad with Blue Stone timeframe
November 4, 2025
Reply from Bluestone Mortgages
Hi Moyo, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Amazing experience with bluestone
Amazing experience with bluestone! Told us exactly what we needed to send and did things quickly
October 31, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
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