Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would like to thank Bluestone Mortgages for issuing today’s Right to Buy mortgage offer. A special mention goes to Daniel, the underwriter, who handled the case with great efficiency. He revie... See more
Company replied
Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... See more
Company replied
My first bluestone application as a broker App to offer in 7 days. Client over the moon. Underwriter who picked up phone to chat over and also called back when I had a question. Excellent service.... See more
Company replied
Company details
Written by the company
Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.
Contact info
Floor 10, 40 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- bluestonemortgages.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A truly remarkable experience looking…
A truly remarkable experience looking at affordability of the mortgage rather than your previous credit experiences. I would really recommend for your mortgage
November 1, 2025
Reply from Bluestone Mortgages
Hi Ozias, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Advertisement
Pleased to have received a mortgage…
Pleased to have received a mortgage from bluestone
October 28, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestones accepted my mortgage through…
Bluestones accepted my mortgage through haysto. Bluestones are a great specialist lender who didn’t turn me down and i got accepted in a few days. Most highly recommend bluestones mortgages
October 31, 2025
Reply from Bluestone Mortgages
Hi Mohammed, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Really think outside the box to be…
Really think outside the box to be inclusive depending on your circumstances. Not a one size fits all company, they take their time to understand individual circumstances. Can reccommend.
October 26, 2025
Reply from Bluestone Mortgages
Hi Matilda, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestone were able to get me a…
Bluestone were able to get me a mortgage when nobody else could.
I would highly recommend bluestone if you have had adverse credit and looking for a mortgage.
October 27, 2025
Reply from Bluestone Mortgages
Hi James, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best. Kind regards, Bluestone Mortgages
Advertisement
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
The customer service from our local Rep…
The customer service from our local Rep was excellent and all relevant information was conveyed swiftly
October 27, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Good as never thought I would be able…
Good as never thought I would be able to get a mortgage
October 27, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Bluestone Mortgages give everyone a chance!
Me and my husband were so disappointed after speaking with a high street lender who refused us a mortgage and only told us to come back maybe in 4 years time and try again. We had already found our dream property but we very nearly gave up as we thought we would never be able to get a mortgage. We got in touch with a mortgage advisor who found us our mortgage with Bluestone. We feel like we have finally been given the chance we deserve!
We already pay rent on a property so it's clear that we can afford a mortgage repayment we just needed someone to give us a chance and we are absolutely over the moon to have this.
October 26, 2025
Reply from Bluestone Mortgages
Hi Olivia, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Advertisement
As a broker this was the first time I…
As a broker this was the first time I have used Bluestone. The experience I has was excellent. The main point is communication, the communication with the underwriter, Daniel is one of the best I have experienced. Thank you!
October 23, 2025
Reply from Bluestone Mortgages
Hi Michelle, thank you for your fantastic 5* review! We're so pleased you've been impressed with our service. We look forward to working with you again soon.
Many thanks, Bluestone Mortgages
What can I say?
What can I say? The best most realistic mortgage lender ever! I thought I had no hope but the team over bluestone not only gave me a mortgage but it was approved with in 3 weeks! I can’t recommend them enough!
October 26, 2025
Reply from Bluestone Mortgages
Hi Stephanie, thank you for your fantastic 5* review! We greatly appreciate your trust and recognition of our commitment to exceptional service. Wishing you all the best.
Many thanks, Bluestone Mortgages
Great service
October 26, 2025
Reply from Bluestone Mortgages
Hi Nick,
Thank you for giving us a positive review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received.
Wishing you all the best.
Many thanks,
Bluestone Mortgages
The Bluestone Mortgages is the best for…
The Bluestone Mortgages is the best for me because was understanding my situation I had with my credit score I’m thankful and very happy for that,
Bluestone Mortgages is the best
October 25, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Advertisement
Fantastic service from fantastic people!
Fantastic Service from fantastic people. As an adviser I don't use your services that often so it has been some time since I have placed a case with yourselves. But what can I say, super system upgrades which make the application journey very easy and quick. But most importantly the way your underwrite works, as an adviser you get access to your underwriter at every step which is vital, and my underwriter Dave on this case has been superb. Incredibly polite and friendly, wanting to help in the case where-ever he could, he's a credit to your firm.
October 24, 2025
Reply from Bluestone Mortgages
Hi Ben, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and the service you've received. We wanted to let you know that we've passed your great feedback onto Dave. We look forward to working with you again soon.
Many thanks, Bluestone Mortgages
Great customer service and everything…
Great customer service and everything was done as expected.
October 24, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
They are a good company to get a…
They are a good company to get a mortgage from I would highly recommend them
October 21, 2025
Reply from Bluestone Mortgages
Hi Linda, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best. Kind regards, Bluestone Mortgages
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Advertisement
This is the first time I have used…
This is the first time I have used yourselves and I have been impressed by the speed of service and the communication by your staff
October 22, 2025
Reply from Bluestone Mortgages
Hi Andrew, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Excellent Speedy Service
With a few issues in my past my score isn’t the best however bluestone were able to offer me a great rate mortgage and the application from start was quick and easy.
October 19, 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.