BLUETTI US Reviews 666

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 483 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup and off-grid use. Many appreciate the competitive pricing and value for money, along with the intuitive design and fast charging capabilities. The customer service is frequently described as helpful, responsive, and supportive. However, some customers reported issues with specific products, such as units not charging or having poor solar input. A few people also experienced slow or unhelpful responses from customer service, particularly regarding technical problems or order discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, reliability, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the quality and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the intuitive design, ease of... See more

Price

Users describe positive interactions with price, often highlighting that products are competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elite 100v2 Power station runs home refrigerator as hoped. Battery ran down to 5% after about 7.5 hours, which is reasonable for refrigerator drawing about 140W when running, but had hoped it would la... See more

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

666 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My first test on the Elite 200 V2…

My first real test on the Elite 200 V2 was a huge success during our first power outage! Not knowing how long we would be out of power during the blizzard of 26, we somewhat babied the unit. We powered our Govee lights, couch recliners, phones and some 75" TV for the 15hrs we had of power loss. The unit never went below 80%. I then decided to purchase another unit Elite 400 dedicated to run the refrigerator.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

I love my apex 300

I love my apex 300! Bluetti shipped my items fast. I was updated with emails on the shipping process. I can’t wait to use my solar generator for camping in my rv this summer! I would definitely recommend their products.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Patience and knowledgeable staff

The patience and knowledge of the staff at Bluetti in my opinion is unmatched. I basically have little to no electrical knowledge and the staff at Bluetti answered every single one of my questions silly or not. I would 100% recommend Bluetti on this alone.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Repeat Bluetti Customers

We have several Bluetti products and they all work just as advertised. We are quite happy with the functions, charge rate, multiple inputs, and the wireless phone charging options.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I own multiple units

I own multiple units, I purchased on Saturday and it arrived on Tuesday!!! Super-fast!! The app with Bluetooth is nice also!!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Had a problem with my Charger 1 unit

Had a problem with my Charger 1 unit , the support team was fantastic , quick response , lots of advice, in end couldn't get it sorted , so replaced with a new unit straight away , problem solved back on the road and full battery power

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Long time customer review.

I have been using their power packs for over seven years. The customer support is excellent. I have multiple packs ranging from small to large. Be sure and register your products and keep your receipts. I’ve had nothing but exceptional interactions with their service department as as well as how they stand behind their product while in Warranty.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

A GREAT POWER STATION AT A GREAT PRICE

After watching hundreds of reviews on this unit, BLUETTI ELITE 100 V2 1800 WATT Power Station, I knew this would handle all my fish tanks as a dedicated power backup. I ordered one from Amazon, then realized I should have one to be able to move around for other household appliances, I went online and ordered another one from BLUETTI's website.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

A 37-day emotional rollercoaster, but a fair and honest ending.

A 37-day emotional rollercoaster, but a fair and honest ending.
I’ll be honest: this order was a real test for my nerves. For 37 days, I was in a state of constant stress and "email war" because of a massive delivery delay and a missing solar panel. When you are sitting in the dark during 12-hour blackouts, every day of waiting feels like a week. I was furious and ready to give up.

However, I must give credit where it's due. The customer support manager, Bon, did not disappear. She stayed in touch and, step by step, regained my trust. BLUETTI acted like a serious company: they didn't just apologize, they took responsibility.

I received a full refund for the solar panel (€169).

They paid me an additional €100 compensation for the stress and delay.

Now about the device: The BLUETTI Elite 200 V2 is a masterpiece. It’s powerful, high-quality, and is currently saving my household during the energy crisis. It was worth every cent and every day of waiting.

I am changing my rating to 5 stars because the company chose honesty over excuses. If you have problems — don't panic, they will fix it. Special thanks to Bon for her patience and for making things right. The quest is over, and I am a happy customer now!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I have 2 Bluetti products

I have 2 Bluetti products, the Elite 30 V2 and the Bluetti Handsfree 2 Backpack Power Station. Both are fantastic products and I will review one day on my YouTube channel. I eventually hope to step up and add he Elite 200 V2 and a 350W solar panel to the collection and round out my weekend camping trip needs. I can't recommend these products enough.

February 9, 2026
Unprompted review
Rated 4 out of 5 stars

ac200pl

I have the ac200pl, it works great. But they discontinued the extra battery, b210p, that fits perfectly. The new extra batteries have the power cords on opposite sides.Fan noise is too loud. And their prices are too high. CUSTOMER SERVICE LAGS WITH TIME DIFFERENCE.
So would not purchase from them again, due to shifting loyalty in product support, they abandon old models for pricier new ones. Buyer beware.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good Unit and Experience

The comprehensive website helped me select a power bank that fit my needs. The unit arrived quickly and it was a breeze to setup and use. The app enhances the experience.
The unit looks good and feels solid. I’m still on my first charge but so far so good!

February 6, 2026
Unprompted review
Rated 4 out of 5 stars

Just received my Apex300 today

Just received my Apex300 today. Fully charged in under 2 hours using an outlet in my garage. Still learning and excited about the product. Plan is for home power back up during power outages living in florida.

February 4, 2026
Unprompted review

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