BLUETTI US Reviews 667

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 483 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup and off-grid use. Many appreciate the competitive pricing and value for money, along with the intuitive design and fast charging capabilities. The customer service is frequently described as helpful, responsive, and supportive. However, some customers reported issues with specific products, such as units not charging or having poor solar input. A few people also experienced slow or unhelpful responses from customer service, particularly regarding technical problems or order discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, reliability, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the quality and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the intuitive design, ease of... See more

Price

Users describe positive interactions with price, often highlighting that products are competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elite 100v2 Power station runs home refrigerator as hoped. Battery ran down to 5% after about 7.5 hours, which is reasonable for refrigerator drawing about 140W when running, but had hoped it would la... See more

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

667 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Bluetti EB3A-Go Get One!

I recently purchased the Bluetti EB3A, and it has Not let me down. Its the right size, has many options, works extremely well, and is competively priced! It keeps all of my devices charged & the Wireless Charging is a game changer!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

We bought our first Bluetti 4 years ago

We bought our first Bluetti four years ago for our farm cabin a AC200 Max. It was the perfect solution at the time.
Since then we have purchased 11 more Bluetti systems which includes 2 AC300s, 2 AC500s and our latest addition 2 Apex300s. We have a collection of smaller Bluetti systems that power remote lighting and various security devices. We keep a Bluetti in the the truck, UTV and the Roxor.
It safe to say that Bluetti powers our life.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

The best customer service I have ever received

I love my Bluetti Apex 300. I knew it wasn’t working perfectly and Ava in customer service provided troubleshooting and guidance until it needed replacement. After I was out of town for a while, most places would have forgotten about my issues, but she even reached out to me to make sure I was taken care of.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Laura was great

Laura was great. She responded to my request as she always does. My ac500 was updated and is working fine now. Thanks Bluetti for great service.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have the original Bluetti…

I have the original Bluetti 1500.....used during power outages over several years.....great performance ...I since have purchased several new models....I am very pleased with the performance of all the models

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Precor Bluetti Apex 300 or AC 200L?

In shopping for a solar generator I was close to buying the Precor brand. Then I was really close to getting the Apex 300 from Bluetti. It had a nema 14-50 and did 220v. But the price point and portability due to its size drive me away. Bluetti had a half off promotion on the AC 200L with charger 2 and I went for that. It did not do 220v, or had the Nema 15-50p for my Tesla but it did have the TT-30 that matched perfectly for my Thor Chateau RV and I could get an adapter for my Tesla TT+30 to nema 14-50 as well as for my gas generator an adapter would work. So for 1/3 rd the price I pulled the trigger on the AC 200L with charger 2. I will probably add the Hub and the Expansion batteries in the future after I really get familiar with the AC 200L. I went through Bluetti to purchase and not Amazon because of the 5% off for either military or watching the live blog. Ir would only give one 5% discount. Hope that is helpful. The Apex 300 looked a lot better but just to big to transport around but I was real close to buying that one. Good luck!!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Bluetti has truly transformed my home…

Bluetti has truly transformed my home experience, especially during power outages, by providing a dependable and versatile backup power solution. Knowing I have a reliable source of electricity when the grid falters brings a great sense of peace of mind, and the transition to backup power feels smooth, whether it’s automatic or manual. The versatility is standout: a portable power station that can charge phones, laptops, and small appliances, with scalable options to add extra batteries or integrate into a wider solar setup as my needs evolve. Performance is strong, with solid output and fast charging that allow multiple devices to run simultaneously without hesitation, and the battery management feels efficient—rapport with long-term reliability is reassuring. The user experience is also top-notch; intuitive interfaces, clear displays, and straightforward controls make setup and monitoring easy, even for someone who isn’t tech-savvy, while the build quality conveys durability for ongoing home use. In practical terms, I prioritized essential loads like the refrigerator, Wi-Fi, lighting, and medical devices, and Bluetti reliably supported them throughout outages, all while operating quietly enough not to disrupt daily activities or sleep. The support experience has been positive as well, with helpful documentation, responsive customer service, and an active user community that’s full of practical tips and configurations. Altogether, Bluetti delivers tangible value by combining reliable backup power, everyday versatility, and a user-friendly experience, making outages far less stressful and everyday life more resilient. If you’re considering a dependable power backup solution that can scale with your needs, Bluetti is well worth it.

January 23, 2026
Unprompted review
Rated 2 out of 5 stars

Bought 3 pieces

Bought 3 pieces. Appex300, B300K battery and solar panels.
The brain. The main component.
The appex 300 showed up with zero charge and will not take a charge.
Appex 300 flashes green light and shuts down.
The main part of my purchase doesn't work.
Let's see how bluetti handles this.
Hopefully I didn't buy a piece of garbage.
We'll see.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Solid power station option for apartment backup

Solid company with power station for every need. I bought the Bluetti Elite 400 and the 30v, both p=for portability where I need power. Compared with other brands and went with Bluetti for reputation and helpful customer service.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

They are competitive

They are competitive. As soon as I saw jackery copying them with the same unit but more pricey I pulled the trigger.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

BLUETTI Elite 100 V2 – The New Gold Standard for Portable Power

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a frame that’s significantly smaller and lighter than its predecessors.
The Elite 100 V2 is perfect for digital nomads, weekend campers, or anyone needing a reliable home backup for essentials like a fridge or CPAP machine. It’s quiet, incredibly fast to charge, and built like a tank.

January 24, 2026
Unprompted review
Rated 4 out of 5 stars

Apex 300

This unit checks all the boxes for home backup. pass through charging was most important to me. Since only using it for home backup. Thanks Bluetti

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy to use backup power

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anything you throw at it. Its telescopic handle and big wheels make moving this powerhouse surprisingly easy, even for an old detective like me. Charging is lightning-fast—0 to 80% in about 70 minutes with AC plus solar—and the super-low standby draw keeps it ready for days without wasting a drop of power. The clean display, plenty of ports, and seamless UPS switchover make it a reliable, no-fuss choice for home backup or off-grid adventures. Trust me, this one gives you real peace of mind.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

BLUETTI products and customer service…

BLUETTI products and customer service are the best! I have been living the van life lifestyle for 6 years now, and I discovered BLUETTI in 2021 and since that time I have never considered any of the other power stations. I have purchased approximately 10 power stations, not only for myself but family members as well as solar panels and three of the charger 1 devices. I recently had an issue with my charger 1 device and contacted BLUETTI support. Laura from customer service promptly responded and continued communication until my issue was resolved! I can honestly say that BLUETTI puts out excellent products and has people who truly care about their customers! Thank you again, Laura for your dedicated support!

January 12, 2026
Unprompted review

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