BLUETTI US Reviews 667

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 483 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and reliable performance, often highlighting their effectiveness for home backup and off-grid use. Many appreciate the competitive pricing and value for money, along with the intuitive design and fast charging capabilities. The customer service is frequently described as helpful, responsive, and supportive. However, some customers reported issues with specific products, such as units not charging or having poor solar input. A few people also experienced slow or unhelpful responses from customer service, particularly regarding technical problems or order discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising its quality, reliability, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the quality and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the intuitive design, ease of... See more

Price

Users describe positive interactions with price, often highlighting that products are competitively priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Elite 100v2 Power station runs home refrigerator as hoped. Battery ran down to 5% after about 7.5 hours, which is reasonable for refrigerator drawing about 140W when running, but had hoped it would la... See more

Rated 5 out of 5 stars

Oh, excuse me… Lieutenant Columbo here. The Bluetti Elite 400 V2 is a real winner—solidly built with a generous 3,840Wh LiFePO4 battery and a 2,600W continuous inverter that handles just about anythin... See more

Rated 5 out of 5 stars

If you’re looking for the "sweet spot" in portable power, the BLUETTI Elite 100 V2 is arguably the most well-rounded unit on the market right now. It manages to pack a heavy-duty 1,800W output into a... See more

Rated 5 out of 5 stars

So far this is working well. I've wanted one of these for a very long time because I live in the Mountain West and experience occasional power outages. After a recent power outage that kept me from wo... See more


Company details

Written by the company

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

667 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bluetti AC180 - excellent

Reviewed all similar brands to the AC180, and this unit beat the competition. This unit is excellent and continues to be so.
Since purchase and my subsequent usage and experience of the AC180, my requirements have changed. I am now considering the Jackery 3000 due to its physical size and AC output. Shame Bluetti do not provide a similar unit.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

Lightweight unit with multiple outlets…

Lightweight unit with multiple outlets and different ways to charge makes for a versatile experience when using whilst on the move. Allows us to charge phones and laptops and powerful enough to boil a kettle or use an air fryer.

December 27, 2025
Unprompted review
Rated 4 out of 5 stars

Have had the ac180 since August viewed…

Have had the ac180 since August used
it quite a few times works brilliantly underestimated the battery size that I needed totally my fault unit works. Superbly have recommended several people to buy BLUETTI product products and advised to go for the bigger version hopefully one day I’ll have enough cash to buy the Apex 300 with a battery

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

First impressions of the Elite c200 V2

The Elite 200 V2 was bought to 'dip a toe' into the world of solar PV backup. We are impressed by the high quality of the product build and the ease of purchasing and delivery experience. Only had it for a month and December in North Wales is a bad time to test its solar panel charging ability but its grid-charging and AC and DC outputs all work as they should. Very pleased.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

This company is asking questions

This company is asking questions, we also see the products that came out from the last ones they asked. I am on a fixed income but need to prepare for somewhat regular power outages. Last time it was for 12 hours having part of plans in place kept the fridge running and the phone changed.

December 11, 2025
Unprompted review
Rated 4 out of 5 stars

I had unit for 6 months and something…

I had unit for 6 months and something went wrong with dc outlet I contacted support and it took a bit to get a answer back but they replaced it with a new unit so warranty is good shipping was a bit complicated because I don’t have shipping center in my town but they sent me a shipping label and it was replaced so can’t complain seems to be a great company it took about a month from start to finish with warranty but I do live in a small town in southern Manitoba so really not to bad the unit works great and we love it

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

AC180

I bought an AC 180 about a year ago when there was a sale. We use it in our Campervan as an auxiliary battery to run the toaster, microwave and coffee machine. We recharge it with a solar panel. Recently we purchased another AC180 as they were on runout. Would have loved to buy a compatible expandable battery pack, but this is next best option.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing! Shipping was so fast, I didnt realize I had put the wrong address before it even shipped (within 24 hours). They contacted the shipping service and my package got turned around and sent to the right address without me having to do anything! They stayed in contact with me the whole time and sent me updates. Even with all that, it got to me within a week, during the holidays! The instructions are clear and, although I hope I dont need customer support again, I am confident they will be quick to respond to my questions when they do arise!

December 26, 2025
Unprompted review
Rated 4 out of 5 stars

Great product

Great product. As a mobile mechanic it’s great to move between vehicles or take it for the weekend away without mounting permanent expensive set ups in each Ute. Also great for house on power outages.

December 27, 2025
Unprompted review
Rated 4 out of 5 stars

Great bit of kit

Great bit of kit, very versatile. My only frustration is the 12V input is passive not active. This means it falls out when driving if you're not on pavement. A serious design flaw for an otherwise great bit of kit.

July 8, 2025
Unprompted review
Rated 4 out of 5 stars

These units are great for semi off grid…

These units are great for semi off grid living in an apartment. I have reduced my electricity bill by over 50% by using batteries powered and charged by bluetti via solar panels. I can run anything except heat and air conditioning, the bluetti let's me cook every night with any of my kitchen appliances, and can recharge via grid in the middle of the night when power is cheaper...

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

I like that everyone was so helpful…

I like that everyone was so helpful quick delivery, I'm the one who muked up should have worked out what I needed not what I could afford. I love the unit it powers 90% of my our stuff but not the air-conditioning and summer gets hot here and we're trying to do more off grid to save money.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

first off I live in rural BC so…

first off I live in rural BC so shipping is an issue and bluetti worked with me to get delievery sorted . Thanks. I started small to see how things worked for me in off grid cabin. I,m impressed with the quality and how well this stuff works , all summer on likely under 10 gallons of generator gas ,used on cloudy days only , the Bluetti 200 watt panels ,2 mostly always had everything charged by nite fall.They also put out double what a 200 watt allpowers produced, as I said this summer was an experiment, I now have a ac240 and an expansion battery and another 2oo watt panel for next year, have lites a toaster a micro wave and a small deep freeze for ice box. oh and a cell signal booster and computer. So far very pleased now if they last as promised. Makes life so much better and small fridge this year and think will make life even easier. Im a beleiver in solar ,it works and as long as sun shines its possible. Thank you Bluetti

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

I have three units

I have three units, they all have worked very well. I did run into an issue with getting my furnace to accept the alternative power and I got a lot of great help from Bluetti staff and resolved the issue.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

A great source of temporary power during an outage

We lose power quite often in a rural area. My major requirement was to run a large chest freezer and refrigerator. Thus far our AC2000l has handled the outage for a day or two. Having more capacity or an additional unit coupled with portable solar panels would give us more usage without having to resort to a gas generator for recharging. Additionally going forward- it would make sense to acquire a unit that would handle 220 for water well usage periodically to refresh system if the outage is extensive

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

I bought an Ac180 and the 200 w solar…

I bought an Ac180 and the 200 w solar panel….after about 16 months the panel stopped working ….bluetti said it was past warranty…..I ended up switching to Eco Flow……NO more bluetti for me…..

Sal Patalano
Sal dot patalano at gmail dot com
If you want to discuss….

September 23, 2025
Unprompted review

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