Messaged Ian to get some information/recommendation re size of body boards for our height/weight etc Very helpful and quick response too. Has sorted us out with two bodyboards which we can’t wait... See more
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Company details
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Surfboards, Wetsuits & Surf Accessories. Huge Range & Free Next Day Delivery
Contact info
unit m3 hilton park, PO20 8RL, east wittering, United Kingdom
- 01243674250
- roger@boardshop.co.uk
- boardshop.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Solid shop and delivery
I’ve been in the shop and staff were friendly. Orders fins online and they were quick to arrive and happy with the price. Great to see the shop doing well on the south coast,
Great service
Great service. My board arrived on time and in one piece as it was well packed. Really happy with Boardshop and would definitely recommend them, cheers guys!
The guys at Boardshop were amazing in…
The guys at Boardshop were amazing in how they helped me with my board choice. I ordered a too small board originally and was able to take advantage of the 30 day ride out guarantee which meant I have eventually got the amazing Channel Islands M23. Delivery and ordering were great and the customer service from the team at Boardshop for me makes them the best surf shop in the UK!
Excellent advice and service
Excellent advice and service. Good communication throughout the order and board delivered undamaged. Would definitely recommend using these guys again.
Good quality and service
Good price, great quality product and delivery was quick.
Really fantastic customer service
Really fantastic customer service, great advice, patient and highly responsive, engaged and helpful!
Quality
Lovely people, great advice, best prices, great product, speedy shipping. I can’t fault their service at all
Best surf shop
Wouldn’t shop anywhere else for my surf gear. They have great stock and great knowledge so helpful and accommodating to my demands haha
Shit
Shit. They had the wrong delivery address and when I tried to change it they said I couldn’t. It was my partners main Christmas present. Just awful customer service

Reply from Boardshop
Fantastic service
All the chaps at Boardshop have been at communication through out the purchase of my new customer board.
Delivered perfectly and follow up with assistance is great.
Excellent customer service
Excellent customer service. The first Fins were not in stock so they recommended a perfect alternative! Very quick delivery thank you.
Good service and communication nice…
Good service and communication nice board just what I expected 👍
Quite simply the best online retail…
Quite simply the best online retail service I have ever had and consistently so. Have had high level guidance in regards to boards and wetsuits and Ian and the team always make time for you if you need a deeper dive in to any of their products. Some cracking deals as well!
Easy ordering and swift delivery.
Easy ordering and swift delivery.
Thanks for good service.
Great Company, Team and Service
I approached the Boardshop as I am 53yrs old and moving to Cornwall next year with my wife, we've decided we wanted to learn to surf. I wrote an email asking for advice as the best boards for us to start on considering our height, weight, ability etc.
I received a reply from Ian who was in no way condescending, just welcoming and offering fair and honest advice/guidance. No pushy sales approach just a really nice helpful guy.
We spent a couple of weeks considering the advice and went back an ordered two different foamies. Charlie was the guy we then dealt with and he was equally as helpful.
I wanted to take the time to write a positive review as I genuinely feel they are good folk and were so helpful and welcoming to an ageing Grom.
We will definitely return to Boardshop, as, when, if our skills merit an upgrade. Thanks to all, a first class, friendly service.
I recently bought a Siren Sailors Ruin…
I recently bought a Siren Sailors Ruin Fish. The staff at Boardshop were incredibly helpful and sent through detailed recommendations on quad fins after I asked for some advice and kept me up to date as my board was made and then delivered. The board looks amazing and I'm really excited to take it out soon.
Very helpful and great service overall
Super easy ordering
Super easy ordering
Fast delivery and good price!
I ordered the wax in a box as a Christmas gift for my son who lives and surfs in Southern California. He says the wax quality is better from UK.
Will definitely use boardshop again.
Customer service post purchase excellent they wanted to make sure I was happy with my purchase
Thank you so much
Had a great experience ordering with…
Had a great experience ordering with them. They helped me pick the right board and size and after surfing it for the first time I’m very happy I went with their recommendation. Customer service has been great through even when there were some delays from the factory. Really recommend these guys
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