BodyBilt Reviews 64

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good, but nothing special. Looks like well overpriced. Casters for sure were in use before. No functional damage, but scratches on wheels. No Allen wrench in box. No printed manuals. Chat represen... See more

Rated 5 out of 5 stars

The real value of a relationship with any company is measured by how it helps to resolve any issues that may arise after a purchase. It is so refreshing to deal with Ergogenesis, a company that truly... See more

Rated 5 out of 5 stars

I receive excellent service form Bodybilt. I spend most of my day in an ESD chair (model J2507) at an electronic bench. The chair in question had casters that had failed and had become dangerous to s... See more

Rated 5 out of 5 stars

I have worked for Michigan Medicine for 29 years. Recently I had begun to experience neck discomfort, right arm numbness and sharp tingling and hand pain. After an Ergo equipment evaluation, I choo... See more

Company details

  1. Furniture Manufacturer

Written by the company

BodyBilt is the leading manufacturer of ergonomic seating in North America. Our focus is on creating maximum comfort and utilizing sustainability measures in our manufacturing processes. BodyBilt will never forego comfort for the sake of design.


Contact info

  • 1 Bodybilt Place, 77868-3713, Navasota, United States

  • bodybilt.com

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently receive great customer service

Consistently receive great customer service from our rep. (Pam). She quickly responds to our questions and provides demos in a timely manner. Hands down, Bodybilt makes exceptional chairs that meet and exceed our customers needs.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very positive experience

As an industrial hygienist and ergonomist for a large research institution (800+ employees), Bodybilt has been a great company to work with. I perform many assessments each year, and often have a need to obtain a demo chair to address any needs. (i.e. more lumbar support, etc.) Mark Frederick has been very accommodating, professional and helpful in determining which demo chair would work best for a particular situation. I would say most of the recommendations that he makes are so loved by the user that they purchase them. It makes my job easier knowing that people are comfortable and happy with their task chairs. Having a

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Will be back!

Mark was so accommodating and helped answer questions and concerns we had. Products are topnotch. Well worth it!

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

Our experience with BodyBilt was…

Our experience with BodyBilt was simple, educational, helpful, and professional. Our rep, Mike, was available from start to finish in understanding our needs, helping decide on a chair, providing demos to our staff, and also continuing to provide support and help out on the little things such as ordering additional casters or arm rests. You will not be disappointed!

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great Process All Around

I love how the company not only brings a test chair, but they also show you all of the tips and tricks. This helps in the process of finding the best level of comfort. I have suffered from chronic pain for well over a year and this chair is a giant step up from the generic chairs provided for office workers. So excited to work with this company and love my chair!

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Hello,

Hello,
I have have been selling Bodybilt chairs for over 20 years to numerous customers in the State of New Mexico. There chair is by far the best made in the industry with zero warranty issues. There sales and customer service team are second to none. The Bodybilt family are not just manufactures of product they produce, they are partners that help come up with solutions for you and your customer.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

BodyBilt/Andy Greene

BodyBilt, specifically Andy Greene, has supported the Robins Air Force Base Ergonomics Team for years and continues to provide first class, courteous, and cheerful service before, during, and after the sale.

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

No One Does It Better

I was introduced to BodyBilt (ErgoGenesis) in approximately 2005. I had a customer with unique considerations and BodyBilt customized a chair to meet the needs of my customer. The customer was happy, I was happy and as a result a long-term working relationship was established. Approaching 20 yrs of doing business, the company I work for has ordered a lot of BodyBilt chairs in that span. I have customers spread throughout the United States. I interact with many BodyBilt sales reps and the end result is nearly always the same. An accommodating sales rep, happy customer, happy Ergonomic Specialist and I am quite certain BodyBilt is happy to have delivered a positive product with a positive outcome. For me to continue to do business with BodyBilt is about the people at BodyBilt, the products at BodyBilt and the service (before & after) at BodyBilt. In nearly 20 years of doing business, mistakes have happened but never once has BodyBilt not owned it and made it right.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had a bodybilt chair in my work office but retired and wanted another for home. I called and worked with Mary to get my chair exactly how I wanted it. She was so easy to work with. She patiently answered all my questions proving her extremely helpful!

April 28, 2023
Rated 2 out of 5 stars

Great product, poor distribution.

I love the product line from ergogenesis. They have some of the best products in the ergonomic arena. I have been recommending them to patients for years. Unfortunately I have been extremely disappointed with the local rep system they use to distribute.

April 28, 2023
Unprompted review
BodyBilt logo

Reply from BodyBilt

Hello Patrick,

We apologize for the circumstances you are experiencing, and we would like to know more. Can you please email us at marketing@bodybilt.com?

Thank you so much, we look forward to hearing back from you.

Rated 5 out of 5 stars

Back to basics...

The real value of a relationship with any company is measured by how it helps to resolve any issues that may arise after a purchase. It is so refreshing to deal with Ergogenesis, a company that truly cares about taking care of its clients. Even 5-6 years later, the staff at Ergogenesis couldn't have been more helpful and attentive. Customer for life here...thanks Mary!!

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Mary Jones and Lori were absolutely…

Mary Jones and Lori were absolutely wonderful with assisting me with a warranty claim on my office work chair. Over time things happen and they were very understanding of the circumstances and provided a quick resolve on the matters. The furniture we use on a daily basis for work is life changing as it effects our health, mood, physical mobility. I have peace of mind knowing that if anything else is needed in the years to come I will have nothing to worry about.
Thank you for making a difference in my life!
-Dustin Skelton

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great chair after tons of research

I love all of the adjustments on my Bodybilt GX7 chair. I am not a gamer, and purchased this primarily for comfort for long hours of office work after trying several high-end chairs that did not meet my needs. I would still prefer more seat comfort, however the seat on the GX& came standard and could not be swapped out. It is MUCH more comfortable than about 10 other chairs that I have tried in the past year that caused significant thigh pain. After doing tons of research, watching several YouTube videos, and still not finding a lot out there about the Bodybilt brand I decided to just take a leap of faith and hope for the best. So far, this chair has delivered. I am not a huge fan of the way the chair looks, as others I have tried have looked much nicer in my modern home office, and I would have paid more for better quality fabric, but this was an overall great value for what you get. Overall, I would definitely recommend if you have gone through numerous chairs, as I have, and have not quite found the ONE just yet. I am such a fan of the durability and build quality of this particular chair that I may just go ahead and get one of their executive chairs that look better (but cost quite a bit more) and offer the same adjustments.

February 18, 2023
Rated 5 out of 5 stars

Amazing Chair and Company

Mary Jones has been phenomenal in helping me customize and buy my first BodyBilt chair. BodyBilt isn't just for the office - I bought this chair for working from home. I went with the Next24 in buttery soft Elmosoft black leather, delivered right to my home. The chair is solidly built by hand at their Texas factory, and I can tell that a lot of care and thoughtfulness went into its craftsmanship.

Also, I appreciate that BodyBilt seeks out the newest technology like Skydex shock-resistant material in the seat to evenly distribute weight and prevent painful pressure points and Elmosoft leather from Sweden which employs certified green, nontoxic dyeing practices.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

QualityBilt

I have serious back problems and have a job that requires a lot of sitting at a desk. I bought my BodyBilt chair back in 2006 from a back specialty store. It was an investment for me. I have had to make a few repairs over the years, but Mary always goes beyond the call of duty and gets me the parts I need. The chair is still working as well as the day when I first bought it 17 years ago.

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Body Bilt Rep. Jana Andrews

First, I want to say that I am a repeat customer. I bought my first Body Bilt chair around 1995/98 and had been using it almost daily for hours on end ever since, as my office work chair. After all those years of constant use, the chair needed some repairs and replacement parts, which I knew I could acquire from Body Bilt because they support their products. I called Body Bilt in Navasota, TX to discuss my options with them. Ultimately, they connected me with their sales Rep. Jana Andrews. Jana took customer service to a whole NEW LEVEL when she learned that I am Legally Blind, can no longer drive, and that I live out in the Central Texas Hill Country, in the middle of nowhere. Jana insisted on coming to my home in order to view and measure my office / desk setup, as well as take measurements on me to enable her to help determine the best type and size of chair. I initially intended to by two chairs: one for my office chair, where I still spend hours at a time, working on my computer and the second chair will be to use at my HAM radio station, where I will also be spending many hours sitting and running radios at all hours of the day and night. Jana was extremely helpful in guiding me towards the best size and functionality of the chairs for my needs. She also helped my budget by letting me know about chair models that were currently on sale. Around this time, I also realized that I still needed to buy chairs for my dining table. I ended up buying two "heavy duty" chairs (the SOLO model) for my office and HAM shack and then 6 additional chairs (the SOLO-LT model) to use at my dining table. Jana did not stop there. She offered to personally deliver the chairs to me because she knew I could not drive to the Body Bilt factory in Navasota to pick up my chairs and that paying delivery freight would be extremely expensive for me. Jana and Body Bilt got answers to all of my questions and concerns about the chairs and they helped complete my order and delivery. After using my office chair for about a week, I had to call Jana to voice a complaint. The problem is that as I sit in my new Body Bilt chair, working at my computer, I simply find it very hard to get up out of the chair to address other matters.....the chair is too comfortable to leave......That is a NICE problem to have....Thank you, Jana and Body Bilt.

January 9, 2023
Unprompted review
Rated 5 out of 5 stars

The Aircelli is the best office chair, period.

The Aircelli is by far the most comfortable office chair I ever had the pleasure of sitting on. From the smooth turning wheels to the soft cushion and armrests. To the mesh back with lumbar support, there isn't anything on this chair that isn't top-notch straight from the factory. I finally got one for my home office, and the customer service I received throughout the purchase was top-notch. Forever grateful and happy with my purchase.

December 7, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look