Bodycon Collection Reviews 185

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, describing them as well-made with good fabric and construction. They often find the dresses fit beautifully and are true to size, with some noting the helpfulness of the size guide. The ordering process is frequently described as easy and smooth, and many are pleased with the range of products available. However, some people were dissatisfied with the return policy, finding it difficult and costly, especially for international returns. They mention issues with only receiving store credit or gift cards instead of refunds, and being charged for return shipping. There are also occasional concerns about delivery times, with some experiencing delays beyond the estimated timeframe. A few customers also reported receiving items that did not match the online pictures or were of poor quality, including some with defects.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the quality, fit, and style of the... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the excellent quality, thick fabric, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Return policy

Reviewers highlight negative aspects of the return policy, expressing widespread dissatisfaction. Many... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered twice from Bodycon Collection and found the buying process really easy. The size guide is very helpful as there are different fabrics etc it’s good to see what would be the right size.... See more

Rated 3 out of 5 stars

I ordered a medium paid in full then received an email stating the medium was out of stock. It was offered the small decided to try the small and asked if it could be rushed they did not grant my wish... See more

Company replied

Rated 5 out of 5 stars

The dresses are absolute perfection! I ordered two dresses expecting to maybe keep one, if not return both. Fooled me! The quality is wonderful and the fit is amazing! Instead of returning one dress,... See more

Rated 5 out of 5 stars

Purchase was easy and I was confident in my size ordered as their measurements chart was accurate and easy to follow. The dress far surpassed my expectations, its thick fabric and quality design meant... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.


Contact info

3.5

Average

TrustScore 3.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They don’t give you refund money it’s…

They don’t give you refund money it’s either as a gift card or store exchange

March 18, 2025
Bodycon Collection logo

Reply from Bodycon Collection

Hi Anita,

Thank you for sharing your feedback with us! I understand your concerns about our return policy, and I want to assure you that we're here to help you find the perfect fit for your figure. While we offer exchanges, store credits and gift cards for sale items, we strive to make the returns process as easy and self-serve as possible for you.

When you initiate a return via our Returns Hub, you'll receive a prepaid label, and you have an extended 60 days to return it! If you have any questions or need assistance before making a purchase, please don’t hesitate to reach out. Our team is dedicated to ensuring you have a personalised experience every time.

Warm regards,
Head of Customer Service
Bodycon Collection

Advertisement
Rated 5 out of 5 stars

Lovely dress

March 18, 2025
Bodycon Collection logo

Reply from Bodycon Collection

Dear Mr. L Morgan,

Thank you so much for your feedback about your bodycon dress! We're thrilled to hear that you love your Heidi dress and it's the perfect fit for your figure. When you're ready to shop again or have any questions, please don't hesitate to reach out.

Best regards,
Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

Amazing dresses!

Amazing dresses!! I have got so many compliments and they make my figure look amazing. Really can’t beat the price for what you get. Quick delivery too and dresses look the same as the picture

March 14, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Dear Zara,

Thank you so much for your wonderful review! We’re thrilled to hear that you love your dresses and that they make you feel amazing. It’s always our goal to make you feel and look amazing in our bodycon dresses.

Thank you again for being a valued BCVIP x

Warm regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Faulty product and out of pocket

Only given a 1 because they replied. They sent me a dress that had a big hole in the seam. They have now said after many back and forth that they will refund the dress but not the £20 shipping. They want me to be £20 out of pocket for a faulty dress they sent !

March 12, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Joanne,

I’m sorry to hear about the issue you’ve encountered with your order. We truly understand how frustrating this must be, and we sincerely apologize for any inconvenience caused. Please know that we have already been in touch to arrange an immediate replacement for you. Your satisfaction is our top priority, and we want to ensure you have a positive experience with us. Thank you for your patience, and if there’s anything else we can do to help, please don’t hesitate to reach out!

Warm regards,
Head of Customer Service

Rated 5 out of 5 stars

Purchased Marilyn Bodycon Wrap Midi…

Purchased Marilyn Bodycon Wrap Midi dress and outstandingly happy with the purchase.
Superb design, high quality and perfect fit.
Already on a look out for the next purchase or should I say purchases.
Arrived quickly, too! 10/10

January 19, 2025
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Dear J.R.,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re so happy with your Marilyn Bodycon Wrap Midi dress. It’s great to know that you found the design, quality, and fit to be just perfect! Our aim is to find the perfect fit, for every figure.

We truly appreciate your support and can’t wait to help you with your next special occasion.

Best wishes,
Head of Customer Service

Advertisement
Rated 5 out of 5 stars

Great staff and so helpful

Great staff and so helpful. Needed to return a dress that didn't fit and they couldn't be more helpful.

December 3, 2024
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Moraig,

Thank you so much for your kind words! We’re thrilled to hear that our dedicated team was able to assist you with your return. Your satisfaction is our top priority, and we truly appreciate your loyalty. If you need anything else in the future, don’t hesitate to reach out.

Best regards,
Head of Customer Service

Rated 5 out of 5 stars

I purchased my first BodyCon bandage…

I purchased my first BodyCon bandage dress ever a few weeks ago and I’m sooo in love with it! I was surprised at how well it fits my tall frame. I love the perfect fit around my tush area too! It fits just right, and makes me feel confident. I can’t wait to wear it out for date night with my hubby!

November 12, 2024
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Tonya,

Thank you so much for your wonderful review and for choosing us for your first Bodycon Collection bandage dress! We’re thrilled to hear that it fits perfectly and gives you that extra boost of confidence. Your support and loyalty mean the world to us, and if you ever need anything else, just let us know.

Best,
Head of Customer Service

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great quality product and so flattering!

November 6, 2024
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Dawn,

Thank you so much for your wonderful review! We're thrilled to hear that your order arrived as expected and you loved the quality and fit of your dress. Your satisfaction means the world to us! We truly appreciate your loyalty and can't wait to welcome you back again in the future.

Best wishes,
Head of Customer Service

Rated 5 out of 5 stars

Company is great

This company is great, would recommend them to anyone looking for a dress for a special occasion. I bought a surpise dress for my partner for our anniversary and the team provided great service and gave me recommendations based on her sizing and style.

October 15, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Beware if ordering from outside of Australia

I unfortunately made a mistake ordering from Bodycon Collection for the first time, and it's a terrible experience. I'm in the US, and the item I ordered shipped from the US as well. When I received the item, it had a strong chemical smell so I decided to return it. I emailed this company about returning it and was emailed a return label to print with no delivery service to use, even though their email stated the delivery location will be on the return label. I tried to return it and discovered it would cost me at least $100 to ship it to Australia. Keep in mind the top I ordered cost $55 before the $9+ shipping fee. This is a small crop top, so the $100 to send it to the Australian address had nothing to do with size or weight.

I decided to email Bodyconcollection about this, asking for a return label that would not cost me that much to send their smelly merchandise back. I also brought to their attention that the return label did not specify what delivery location to drop off their merchandise per what they told me. I received a reply back with a link to their return policy that states though they have warehouses outside of Australia, example in the US, returns must be sent to their head office in Australia, and that the customer is responsible for the cost of shipping it back. How convenient for them. I paid $9 and a few cents for them to send me a stinky item but I have to pay double the worth of the merchandise to return it. This puts customers outside of Australia at a great disadvantage should you need to make a return. Bodyconcollection should stick to selling in Australia only as those based in that country would probably pay a fair and sensible fee to return their item. They want to put customers in a situation where you're stuck with an unsatisfactory product while they keep your money. Please stop being greedy and without integrity, and stop selling outside of Australia

October 27, 2024
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Julie,
Thanks for your feedback. I’m truly sorry to hear about the issues you’ve encountered with your order. We strive to provide a positive shopping experience for all our valued customers.

I want to clarify that the item you ordered features a metallic faux leather nylon material finish, which can sometimes have a strong initial scent. Our stylists are also on hand to help you with any size recommendations best suited to your figure, which may help in future purchases.

We've since revised our returns process and offer pre-paid shipping labels for all returns. I apologize for any confusion regarding your returns process; we aim to make this process as smooth as possible.

Our customer service team is here to assist you further and has been in touch to explore more solutions with you. Please don’t hesitate to reach out if you have any more questions or need additional assistance.

Warm regards,
Head of Customer Service
Bodycon Collection

Rated 1 out of 5 stars

Terrible quality

Terrible quality. Don’t order from them. I purchased a dress for $90 and it was terrible. Expensive and cheap quality

October 21, 2024
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Hi Chloe,
We're here to help and thank you for sharing your feedback online. I’m sorry to read that you’re not satisfied with your recent purchase. We strive to provide our customers with the best experience possible, and I’d love to help you resolve this.

To assist you in making the right choice, we have real product images available for each item on our website. These images are designed to give all our valued customers a better understanding of the size, style, cut, and shade of our products. Additionally, our stylists are always on hand to help you find the perfect fit!

I noticed that the dress you ordered may be a size too big for your figure. A size XS might be a better fit for you. Our team has already reached out to assist you with the return process, so we can get the right size sent out to you as soon as possible.

If you have any further questions or need additional assistance, please don’t hesitate to let us know. We’re here to help!

Best regards,
Head of Customer Service
Bodycon Collection

Rated 5 out of 5 stars

I have been wearing bodycon dresses for…

I have been wearing bodycon dresses for years! I love the brand. The people writing "scam" because they ordered something online that wasn't the correct size (oh because that never happens 🙄), or because they find overseas returns annoying... do you know what the term "scam" means ? Because it's not that. Bodycon is a beautiful brand, with great dresses and fabulous customer service. They always deliver the goods and I could not recommend them more !

May 26, 2024
Unprompted review
Bodycon Collection logo

Reply from Bodycon Collection

Dear Kiki,

Thank you so much for your wonderful review! We truly appreciate your loyalty to our brand and are thrilled to hear how much you love our bodycon dresses. Your understanding and support mean the world to us! We’re so glad you’ve had a positive experience with our customer service and that our dresses have met your expectations.

Thank you for recommending us – your words inspire us to keep delivering the best for our valued customers. We look forward to welcoming you back on your next special occasion.

Warm regards,
Head of Customer Service

Advertisement
Rated 5 out of 5 stars

Hi ladies💗

Hi ladies, I definitely recommend these dresses. My name is Pamela Tripp, The dresses have excellent quality it’s definitely the place to get bandage dresses and the customer service is amazing!!!

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Bodycon is my number one and always…

Bodycon is my number one and always will be my favourite
I have been a Bodycon customer for many years. They have such a fabulous array of designs and styles for a great price, with materials that help smooth and shape the body ❤️❤️ the best experiences with the customer support team and they have always helped me immediately with everything I've needed I will continue to have/would highly recommend this brand to family, friends, and everyone. If you want class & quality with perfect customer service then bodycon is the one for you

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Love Bodycon Collection

Love Bodycon Collection! I’ve had nothing but easy & fabulous experiences ordering! On my 4th order now. They provide high quality items that last.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely LOVE Bodycon Aus

Absolutely LOVE Bodycon Aus! Their collection is so versatile. I know I can jump on the website and find the perfect outfit for literally any event. I used to struggle finding clothes to fit my hourglass figure. But I started wearing Bodycon and their garments fit like a glove. I’ve also had some of their dresses for years. Such good quality at a decent price. Couldn’t be happier. I highly recommend them! ❤️

May 22, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing dresses that hug your figure so…

Amazing dresses that hug your figure so well. They are some of the most flattering pieces I have! I always get compliments.
Just make sure you pick the right size. As a body con if you pick too small it will strain the dress. Just like anything! Love love their dresses for Special occasions

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

My Go-To When I Need a WOW Dress

I have purchased nearly 10 dresses from Bodycon since Fall of 2021. I have had nothing but positive experiences. The dresses are excellent quality. I always get so many compliments on them with friends messaging to ask where I got me dress. Recently, they ran out of stock on a dress I wanted. Customer service emailed me right away and let me know they already sent off the other dress I ordered but gave me multiple options to choose from since the 2nd dress wasn’t available. I chose to get it in a different colour. Even with the little hiccup, the dress still arrived in time for the party I had originally ordered it for.
They are my go-to when I need a statement dress.

November 21, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look