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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and friendly, making the entire process comfortable and informative. People frequently highlight the excellent service, noting the clear explanations of procedures and results, and the personalized advice provided. The user experience is often described as straightforward and efficient, with many appreciating the quick scan times and detailed reports. Reviewers also found the locations convenient and the products offered to be highly informative. However, some customers mentioned minor issues with finding the clinic due to a lack of clear signage on the building's exterior. A few also noted that the consultation did not always feel personalized, and one reviewer expressed a preference for a simpler, more intuitive report style.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

User experience

Consumers find the user experience to be positive, with many praising the professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Location

People report positive experiences with location, highlighting the convenience of various centers like... See more

Product

Clients share positive opinions on product. Customers are highly satisfied with the detailed and insightful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had a Dexa scan at Bodyview in Southampton (Whiteley). I couldn't be more happy that I did it. The results are so worth knowing! As a result I've been able to tweak my nutrition and trainin... See more

Company replied

Rated 5 out of 5 stars

Lilly took me through a Vo2 test. She was professional, courteous and friendly and gave me exactly the right level of encouragement to perform to my best for the test. Lilly explained the results and... See more

Company replied

Rated 5 out of 5 stars

Sean did my DEXA scan for osteoporosis. He was very helpful and knowledgeable with the results available straight away. Able to discuss the results afterwards and sent electronically and also a pri... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Body View Richmond. Ashley was super warm, informative and helpful. He explained and performed all of the tests professionally and sat down with me to go through the resu... See more

Company replied


Company details

  1. Fitness Center

Written by the company

Embark on a transformative journey with BodyView, your premier fitness and weight loss laboratory. We leverage cutting-edge technology to decode your body's unique mechanisms and empower you to achieve your goals. Our comprehensive testing includes RMR, FatMax, VO2 Max, and Dexa scans, providing unparalleled insights. Our certified specialists then craft personalised action plans, ensuring precision and effectiveness in your fitness journey. With a commitment to excellence, BodyView is your scientific ally on the path to success—where understanding meets achievement.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Dexa scan, easy to book, reasonably priced, very professional

Had an osteoporosis Dexa scan with Jenna which went very smoothly. The process from booking to receiving the report was very straightforward and Jenna was brilliant. She could tell i was nervous and was able to provide me with my results with empathy a great deal of knowledge and advice on what next steps to take - Highly recommend

September 26, 2025
Unprompted review
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Reply from BodyView

Thank you so much for your kind words. We are delighted to hear that your osteoporosis DEXA scan with Jenna went smoothly and that you felt supported throughout the process. We will be sure to pass your feedback on to her. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

Great experience

Great experience. Jack was super helpful and explained everything really well.

September 19, 2025
Unprompted review
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Reply from BodyView

Thank you for leaving a great review for us at BodyView and Jack. He will be so pleased to learn his service was so positively received. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Dexa Scan in SW London (Richmond)

Easy to book online, with discounts offered for subsequent follow up scans, and also for referrals. Several reminder emails/texts to make sure I didn't forget. It took me a while to find the new BodyView Richmond site, but maybe that was me - anyway, it had only been open for a few days so everything was shiny and new. The team were helpful and professional, so the scan and debrief took only about 30 minutes. The results were clear and easy to understand, and have given me a great baseline to work with. Worth the investment if you're interested in a gold standard body composition measurement.

September 19, 2025
Unprompted review
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Reply from BodyView

Thank you so much for taking the time to share your experience. We are delighted to hear that booking was easy, the team at BodyView Richmond were helpful and professional, and that your scan and debrief were clear and informative.

We really appreciate your recommendation and look forward to welcoming you back for future scans.

Rated 5 out of 5 stars

I went to BodyView for a VO2 max test…

I went to BodyView for a VO2 max test recently and honestly it was such a good experience. I wasn’t really sure what to expect, but Cait was amazing from start to finish.

She explained everything so clearly, made the whole set-up feel really easy, and had such a calm but positive way about her that instantly put me at ease.

I really appreciated was how knowledgeable she was. She didn’t just run the test, she actually took the time to talk me through what it all meant and how I could use the results for my own training. It felt personal rather than just being another appointment, and you can tell she genuinely cares about making sure you get the most out of it.

I came away with so much more insight into my fitness, but also just had a really enjoyable session. If anyone is thinking about getting their VO2 max tested, I’d 100% recommend BodyView – and if you’re lucky enough to have Cait run it for you, even better!

September 20, 2025
Unprompted review
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Reply from BodyView

Thank you so much for your wonderful review. We are delighted to hear that your VO2 max test at BodyView was such a positive experience. Cait will be thrilled to hear your kind words!

It is fantastic to know that you felt supported and that the explanations and insights were helpful for your training. We always aim to make every session personal and informative, and it is great to hear that came across.

Thank you for recommending BodyView. We look forward to welcoming you back for future testing and support on your fitness journey.

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Rated 5 out of 5 stars

This was my first DEXA scan

This was my first DEXA scan, and we travelled a fair way to Jenna at BodyView for this. Booking in and pre scan was very simple and easy to do. Information supplied pre scan was very good, I read the website info as much as possible to learn what was needed of me, not much! Just some skin tight clothes! Now, being a 60-year-old man, me and skin tight clothes aren't natural buddies! but Jenna didn't laugh at me, although I think my wife might of!

I had an idea of where my body composition was at from various at home measurements of smart scale, callipers and comparison photos online so I already knew what my BMI and body fat levels were going to be. WRONG! I wish, oh how I wished.... I had received one of these body composition scans at the START of my body journey, it would have given me a true starting point overview and I would have come out of todays scan being super happy with this one! So there's a moral there! GET A BODY SCAN at the start! not almost a year into your journey.

So I was pleasantly surprised just how modern and bright and clean the whole experience was. I've only hd NHS previously as a comparison and this was like being at a five star resort in comparison!

Jenna was awesome. You could wish for no more from a host, utterly professional, helpful and made sure I was happy and understood all of my data presented to me on screen and in a takeaway report folder.

So the real acid test questions:
Did I think it was good value for money? yes. I booked the Body compositon scan and 3D body scan.
Would I go back? yes, actually I took advantage of their discount offer and bought two more scans at a big discount to use when I want to book them, one for me as my comparison to this one and one for my wife too, so I can laugh at her in skin tight clothes!

The data you're given is superb. It might not be what you want to see! (its the truth!) I think we all think we're better than we actually are! But that really motivates you to improve a lot for the follow up scan when you want to have it.

So, summary... Easy, simple, clean, professional, helpful, real data and the lovely Jenna.

September 22, 2025
Unprompted review
BodyView logo

Reply from BodyView

Thank you for leaving such a wonderful review for us at BodyView and Jenna. I am delighted to read you had a great experience and valued the information provided. Jenna will be thrilled to read her excellent service and warmth, was so positively received. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great appointment at Farnham

Easy to book, clear pre-visit instructions, warm welcome, friendly team and the results explained simply; what else is needed?
Thank you.

September 16, 2025
Unprompted review
BodyView logo

Reply from BodyView

Thank you for your kind words! We’re so pleased you found the whole experience smooth and straightforward, from booking to receiving your results. The team in Farnham will be delighted with your feedback. We look forward to seeing you again for your next scan.

Rated 5 out of 5 stars

Very professional and knowledgeable

Very professional and knowledgeable. Insightful personal data to support my longevity journey. Will definitely be booking again.

September 12, 2025
Unprompted review
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Reply from BodyView

Thank you so much for your kind words! We’re delighted to hear you found the experience professional, insightful, and valuable for your longevity journey! We look forward to welcoming you back for your next appointment and continuing to support you along the way.

Rated 5 out of 5 stars

Visited the Richmond branch for a RMR…

Visited the Richmond branch for a RMR test. Lovely staff. The consultant Adam was professional, understanding and made sure the process was easy and comfortable.

Great facilities and overall great experience!

September 15, 2025
Unprompted review
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Reply from BodyView

Thank you for sharing your experience! We’re delighted to hear you had such a positive visit to our brand new Richmond clinic. Adam and the team will be so pleased with your kind feedback. It’s wonderful to know you found the process comfortable and informative, and we look forward to welcoming you back again soon.

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Rated 5 out of 5 stars

Great service

Just went in for a FatMax test, Jenna was really good, friendly, gave me some excellent advice, test went smoothly, results were better than expected. Very happy! I will be recommending them to all my friends.

August 26, 2025
Unprompted review
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Reply from BodyView

Thank you for leaving a wonderful review for BodyView. I am delighted to hear that Jenna provided you with a great service, and you are so pleased with your results. We will look forward to seeing you again soon.

Rated 5 out of 5 stars

Informative

Efficient, friendly and professional. Detailed and thorough results to help me understand my journey. Only thing that let it down was the after sale trying to get me to buy in to more scans.

August 13, 2025
Unprompted review
BodyView logo

Reply from BodyView

Thank you so much for your 5-star review. We’re delighted you found the service efficient, friendly and professional, and that the results gave you clear insight for your journey.

Progress scans are offered simply so that customers can take advantage of discounted rates if they choose to track changes over time, but of course there is never any obligation.

We truly appreciate your feedback and wish you every success on your health and fitness journey.

Rated 5 out of 5 stars

A calming and relaxing atmosphere

A calming and relaxing atmosphere
Explanation of results was clear, concise and unhurried.
Well worth the cost.
Thank you Cait.

July 31, 2025
Unprompted review
BodyView logo

Reply from BodyView

Thank you for your lovely feedback. We’re so pleased you found the atmosphere calm and relaxing, and that Cait’s clear and unhurried explanation of your results made your visit worthwhile. We truly appreciate your recommendation and look forward to seeing you again.

Rated 5 out of 5 stars

Highly recommend the body composition scan

I booked a body composition scan as I've recently lost a lot of weight and wanted to see how I was doing particularly in relation to muscle and fat mass. The appointment itself was well run, Jack explained everything that was going to happen. The scan itself didn't take long and the majority of the appointment was explaining the report. Jack gave me plenty of time to ask questions, and go over anything I wasn't clear about. I've come away with a clear action plan on what to do next. I was offered a follow up scan at a discounted rate, but was not pressurised into booking this at all.

August 13, 2025
Unprompted review
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Reply from BodyView

Thank you for leaving a fantastic review for BodyView. I am so pleased to read you had a great experience with Jack. We are delighted to be part of your journey, and we look forward to seeing you again soon.

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Rated 5 out of 5 stars

Cait was funny yet professional and…

Cait was funny yet professional and explained everything before, and after, the test in great detail.

August 11, 2025
Unprompted review
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Reply from BodyView

Thank you for leaving a great review for us at BodyView. I am pleased to see you had a good experience with Cait. We will look forward to seeing you again soon.

Rated 5 out of 5 stars

I had a joint appointment and scan with…

I had a joint appointment and scan with my wife. Jack was friendly and professional and put us both at ease and explained the results on the day clearly, he also followed up with additional information as promised and responded to a subsequent question we had by email.

August 7, 2025
Unprompted review
BodyView logo

Reply from BodyView

Hi Martin, we're delighted to hear that you were happy with the service you received! We're excited to welcome you back soon

Rated 5 out of 5 stars

Delivers on its pitch

Delivers on its pitch - a comprehensive look at the make up of my body, and suggestions for targeted improvements.
I’ve already signed up for three follow up sessions

August 5, 2025
Unprompted review
BodyView logo

Reply from BodyView

Hi Graham, thank you so much for your kind words! We can't wait to welcome you back soon!

Rated 5 out of 5 stars

Great Experience - Dexa Scan

I have a Dexa scan with Cait at Southampton/Whiteley branch. Scan was quick and easy, then going through the results was extremely insightful and great to be able to talk to an expert about what improvements i can make in my everyday life.
Would 100% recommended

August 1, 2025
Unprompted review
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Reply from BodyView

Thank you for leaving a great review. I am delighted to read that Cait provided a fantastic service, and you found the information helpful. We look forward to seeing you again soon.

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Rated 5 out of 5 stars

Great service

Great service! The staff were friendly, well-informed, and explained each step thoroughly. will definitely use them again

July 30, 2025
Unprompted review
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Reply from BodyView

Thank you so much for your fantastic review! We’re delighted to hear you had a positive experience with us at BodyView. Your kind feedback truly means a lot, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great facilities

Great facilities, professional people. Highly recommend them.

July 28, 2025
Unprompted review
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Reply from BodyView

Thank you for leaving a great review for us at BodyView. I am pleased to see you had a good experience. We look forward to welcoming you again, soon.

Rated 5 out of 5 stars

Was a great and insightful experience…

Was a great and insightful experience going to bodyview for one of their packages. I had the dexa scan, RmR and Vo2 max. Cait the lady who looked after me was amazing. Really knew her stuff and was so polite, caring and professional. Can't wait to go back in December and see the progress.

July 30, 2025
Unprompted review
BodyView logo

Reply from BodyView

We're delighted to hear this! We look forward to welcoming you back soon!

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