Bókun, a Tripadvisor company Reviews 291

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they w... See more

Company replied

Rated 5 out of 5 stars

I just started using Bokun. Tried many other services before and since I have "outside the box needs" none of them could solve my problems. Bokun takes time to set up and optimize, but that's the thin... See more

Company replied

Rated 5 out of 5 stars

Really easy to use platform which is also quite flexible to your needs. I find with any website builder / CMS that they typically struggle to accommodate to all your needs. Which is obvious, bec... See more

Company replied

Rated 5 out of 5 stars

We are a tour operator and have used Bokun for several years now. It allows us to easily sell on our website, track a variety of bookings in the sales feed and make contracts that connects us with va... See more

Company replied

Company details

  1. Software Company
  2. Tour Operator
  3. Travel Agency

Written by the company

Bókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.


Contact info

3.9

Great

TrustScore 4 out of 5

291 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Helping entrepreneurs

To be honest we have not get any bookings yet though the Bokun. But we know our friends having great jobs with Bokun and good profit. We think once booking starts for our product from Bokun it's will get more and more. Thanks to Bokun that you bringing our product to travelers. We wish Bokun to be come more popular in the world!

May 16, 2023
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Great Experience

Very easy and good for business

May 16, 2024
Unprompted review
Bókun, a Tripadvisor company logo

Reply from Bókun, a Tripadvisor company

Hello Antonios, thank you for taking the time to review us!
Many thanks, Fabio - Bókun Support Team

Advertisement
Rated 5 out of 5 stars

This company has really exceptional…

This company has really exceptional customer service. the guys on that team will take as much time with you as you need to get yourself set up with them. Once it's set up, it updates multiple booking platforms simultaneously and allows you to sell your products globally.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Good 👍

What made your experience great? What is this company doing well? Remember to be honest, helpful, and constructive!

May 16, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Bokun has been a reliable channel management platform.…

Bokun has been a reliable channel management platform. When I have need assistance, someone from the support team is there in less than five seconds. The support team members are patient and do an excellent job of explaining something I don't understand. Through Bokun, my company has been partnered with many wonderful agents. The features on Bokun enable me to manage our tour products well.

May 9, 2024
Unprompted review
Bókun, a Tripadvisor company logo

Reply from Bókun, a Tripadvisor company

Hello Tara, Thank you for taking the time to review us! It is great to know that we are facilitating the product management and your business overall by connecting with more agents. Our support team is always available and happy to help!
Many thanks, Fabio - Bókun Support Team

Rated 5 out of 5 stars

Very user friendly reservation system

Very user friendly reservation system, quick and helpful support...

May 1, 2024
Unprompted review
Bókun, a Tripadvisor company logo

Reply from Bókun, a Tripadvisor company

Hello, thank you for taking the time to review us! We're happy you hear that you like our service, and we look forward to continuing our work with you in the future! Many thanks, Fabio - Bókun Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look