I Found these guys on both eBay and amazon when looking to frame some precious records for my studio. They make frames in a number of styles that display records very well (as well as other numerous... See more
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Review summary
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I ordered my A4 oak picture frame with gold trim to show off my degree certificate. It was not expensive but from the photos looked elegant and beautiful. When I received it I was over the moon. It fr... See more
Ordered on line raid delivery Well made product friendly service Telephone query well handled Have ordered from this company a number of times. always impressed Recommended
The frame was a perfect colour and for once the colour in the online photo was a true match to the real thing. Very well priced, well-made and on discovering that the material it is made of (Polycor)... See more
Contact info
1 Bensham Street, NE35 9LN, Boldon, United Kingdom
- sales@boldonframing.co.uk
- boldonframing.co.uk
4.5
Excellent
361 reviews
Replied to 14% of negative reviews
Typically replies within 24 hours
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Poor product and customer service
The medal frame I ordered had poorly cut slots for the medal ribbons and looked terrible.
The company took an age to answer my emails and then denied receiving the returned frame on their tracked return label ( which cost me over £10!).
I am now in receipt of my refund but this whole experience has left me out of pocket-never again.
September 13, 2024
Unprompted review
Reply from Boldon Picture Framing
Hello again, I am once again sorry that you needed to return the frame that you ordered. Can you please get in touch regarding the money paid for the returns label please, this label was paid for by ourselves using our online pre paid returns portal with Royal Mail and does not cost you anything.
Excellent product and service
Easy to use website, custome sizes, good quality product which arrived on time in appropriate packaging. Will use again.
August 29, 2024
Good value and fast delivery
August 30, 2024
Frame arrived with a 2 inch crack in…
Frame arrived with a 2 inch crack in the plastic inlay - I informed the sales team by email and asked for a replacement inlay - after a week no reply or inlay
Otherwise good product - if a replacement inlay is sent would revise score
August 29, 2024
Reply from Boldon Picture Framing
I am very sorry but we have not received your email, please get in touch with us at sales@boldonframing.co.uk so that we can help you.
Was delivered on time and good…
Was delivered on time and good condition excellent service
August 30, 2024
Easy online ordering process and speedy…
Easy online ordering process and speedy delivery. Excellent quality products.
August 30, 2024
Excellent service and product
Excellent service and product, I would highly recommend this company
August 30, 2024
Arrived when it said it would and well…
Arrived when it said it would and well packaged.
August 29, 2024
The order I placed with this company not received
The order I placed with this company in Ebay was not delivered to me, but Boldon Framing has failed to address the issue, as a result of which I've lost £76. The company didn't provide an option of collecting my order at the nearby collection point, which looks very suspicious to me.
July 31, 2024
Unprompted review
As described and quickly despatched
As described and quickly despatched.
Would use again.
July 28, 2024
Wrong size arrived
I ordered an mount with frame for an 8x6 print. Unfortunately, the item sent wasn't 8x6. It's possible that this was my error in ordering the wrong item, but I couldn't check this as the order confirmation didn't give the frame size I'd ordered.
I paid extra for express delivery and unfortunately the item didn't arrive in time (ordered Monday at 6pm and arrived Thursday afternoon).
Item seems reasonable in quality.
July 30, 2024
Trad picture frames
Pictures ordered came promptly
Wrapped very well, no damage
Informed of route and journey well
Easy to order
Had traditional style frames, just what we wanted
July 29, 2024
The frame was exactly what I was…
The frame was exactly what I was looking for, great service.
July 29, 2024
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