Excellent experience from start to finish. The staff were incredibly helpful, professional, and efficient throughout the entire process. They took the time to answer all our questions, offered great... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Bolia Noora sofa is a textbook example of form completely sacrificing function. For a “premium” product costing over €7,000 after tremendous discounts, the workmanship is shockingly poor: one le... See more
Company replied
Very friendly service and professional advice. I had a 'bad' experience last year with your external delivery company. This has been solved by You in a very nice manner. So I am stiil a satisfied cust... See more
Company replied
We are delighted with the products offered by Bolia. We love the design, the quality and the overall customer experience. However, Bolia uses GLS which is a total DESASTER. GLS has been reall... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- Furniture Accessories
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
Written by the company
Bienvenido/a a Bolia. Un universo de diseño escandinavo inspirado en la naturaleza cambiante que nos rodea. Nuestros diseños son obra de diseñadores reconocidos de todo el mundo y son creados por las manos de los ebanistas más competentes en los mejores y más duraderos materiales exclusivamente. Diseños atemporales personalizados a tu medida y fabricados para durar generaciones. // Et donem la benvinguda a Bolia. Un univers de disseny escandinau inspirat en la natura canviant que ens envolta. Els nostres dissenys han estat creats per dissenyadors reconeguts de tot el món i elaborats a mà pels millors ebenistes, emprant només els materials més duradors i de la millor qualitat. Disseny atemporal, fet a mida per a tu i creat per durar generacions.
Written by the company
Contact info
4.4
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Working with Iryna in Málaga was such a…
Working with Iryna in Málaga was such a pleasure! She took great care to make sure we found the exact sofa for our needs. I’m excited for our sofa to arrive and working with her again in the future.
October 17, 2025
Reply from BOLIA
Thanks so much for the review Amy.
Glad to read that working with Iryna was so good and we hope you can enjoy your sofa from the day of arrival.
Hope you have a great day.
Bests,
Joaquín, BOLIA.
Beautiful furniture, helpful customer service
Furniture is beautiful and well-made. When I had a personal concern with the furniture (not related to its quality and construction), Bolia team was empathetic and helpful.
September 21, 2025
Reply from BOLIA
Dear Tricia,
Thanks so much for the review.
Glad to read that the service was helpful and empathetic.
Hope you have a great day.
Bests,
Joaquín, BOLIA.
Beautiful furniture,
Beautiful furniture and very professional sales persons - Emile and Ayka from the Barcelona shop were really helpful and eager to understand what was important for me.
August 31, 2025
Reply from BOLIA
Good morning Diana,
Thank you for the review and we're really glad to know that our colleagues were helpful and kind.
Hope you have a great day.
Bests,
Joaquín. BOLIA.
brilliant service
July 24, 2025
Reply from BOLIA
Dear Adam,
Thank you for the review!
I hope you have a great day.
Bests,
Joaquín, BOLIA.
Charge me two times and I’m still…
Charge me two times and I’m still waiting for reverse card three days later !
June 27, 2025
Reply from BOLIA
Dear Hrafna,
Sorry for the inconveniences, I've sent you an email with the information updated and unfortunately due to an issue with some payments last week the amount was reserved but not charged.
This reservation was released and should be available in your account soon.
I hope you have a great day.
Bests,
Joaquín, BOLIA.
The staff absolutely charming helpful…
The staff absolutely charming helpful and knowledgeable about the products
April 12, 2025
Reply from BOLIA
Thank you so much for your review Mr Michael,
It's good to hear that our colleagues gave a great experience.
I hope you have a great day.
Joaquín, BOLIA.
We are delighted with the products but GLS, the transportation was a total disaster
We are delighted with the products offered by Bolia.
We love the design, the quality and the overall customer experience.
However, Bolia uses GLS which is a total DESASTER.
GLS has been really painful, they delivered half of the goods, the rest were sent back to Denmark.
Thankfull a very professional Bolia employee in Denmark was able to identify the problem and a new shipment is now in place.
After 4 weeks of waiting, we haven't received our goods but again, this is not a bad reflection on Bolia.
Bolia should consider using a transportation company at the level of their brand (i.e. DHL, UPS, FedEx) but GLS is not helping them grow their brand.
April 6, 2025
Reply from BOLIA
Good morning,
Thank you so much for the review Christian,
We're sorry that the products didn't arrived yet.
Your suggestion has been shared with our superiors and we're trying to solve it.
I hope you have a great day.
Joaquín, BOLIA.
Very good shop and staff.
It is always nice to go into the shop, the staff is amazing, I had Emanuelle and she is very kind. The other woman is also kind and they are all so helpful.
March 2, 2025
Reply from BOLIA
Dear Arielle,
Thank you so much for your review!
We're glad to know that the experience was so positive and we hope you have a great day!
Bests,
Joaquín, BOLIA.
Well made, beautiful products
Well made, beautiful products. The sales staff are very friendly and helpful. We've bought a number of pieces at Bolia and still go back when we need something
February 8, 2025
Reply from BOLIA
Hi Eric!
Thank you for your review, We're happy to hear that your experience has been satisfying.
I hope you have a great day and don't hesitate to get in contact with us.
Joaquín, BOLIA.
Reply from BOLIA
Hi Christine!
Thank you for your feedback!
Happy to hear that you enjoyed the experience and hope you have a great day.
Bests,
Joaquín. BOLIA.
Reply from BOLIA
Thank you so much for the feedback!
It's great to know that the experience was so positive.
I hope you have a great day Ainett.
Joaquín, BOLIA.
Excellent customer service
Daniele was very patient and helpful, offering a number of design ideas to help us make our decision. Excellent choice of materials and designs.
November 30, 2024
Reply from BOLIA
Hi Jacqui,
Thank you for sharing your experience and using your time to make a review.
We're glad to hear that Daniele was patient and helpful.
We hope you have a great day,
Joaquín, BOLIA.
Reply from BOLIA
Hola Gino
Muchas gracias por su valoración.
Nos alegra saber que su experiencia con nuestros representantes y esperamos que nos siga visitando nuestra tienda.
Tenga un muy buen día.
Un saludo,
Pamela, BOLIA
Great!
Great!
The shop assistant attended all our queries (were a lot).
We had a wonderful service.
September 19, 2023
Reply from BOLIA
Estimada Sr. Navaridas,
Muchas gracias por su comentario.
Estaremos encantados de recibirlo en el futuro.
Que tenga un buen día.
Un saludo,
Victoria, Bolia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.