Very misleading website. I ordered a Quena from them and in the description it said that it was a professional instrument. After more than one month of waiting I received a Quena that was complete... See more
Company replied
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Bought a few instruments from them & companion site CharangoMall.com. Only problem was paying (from UK). Credit card page just hung forever. Pay Pal ditto. Only after quitting Pay Pal I got an email... See more
Company replied
I was very disappointed with the level of customer service. I placed an order and when I need it updates about it there was no one to contact. The phone numbers listed on the web did not work and they... See more
Company replied
I ordered two purses months ago…and paid. They were to be made and shipped in two weeks. The purses have not arrived. And they have not responded to numerous emails.
Company details
Information provided by various external sources
El Mayor Sitio de Compras de Bolivia. BoliviaMall.com sells a great selection of Bolivian products including: handicrafts, food & beverages, awayo, soccer jerseys, books, music, musical instruments, apparel, souvenirs, costumes and more.
Contact info
Bolivia
- boliviamall.com
1.4
Bad
81 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BoliviaMall.com
Dear Harold,
Boliviamall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thank you for shopping with us.
Boliviamall.com
Quality and Customer Service Team
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Great products and service
March 15, 2020
Unprompted review
Reply from BoliviaMall.com
Dear Diego,
Boliviamall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thank you for shopping with us.
Boliviamall.com
Quality and Customer Service Team
Great Store
Great product and shipped within a good time too. They are easy to contact and were constantly updating me on my purchase. They even reached out to see how I like the product.
February 18, 2020
Unprompted review
Reply from BoliviaMall.com
Dear costumer,
Boliviamall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thank you for shopping with us.
Boliviamall.com
Quality and Customer Service Team
Good platform and services
Good platform and services. Very interesting products. Nevertheless in my last ordered I ordered 3 pinquillo at D4, F4, G4 and I received a D4 and two G4.
February 17, 2020
Unprompted review
Reply from BoliviaMall.com
Dear Constantine,
Boliviamall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
We will find the best solution to the pinquillo and send you an email.
Thank you for shopping with us.
Boliviamall.com
Quality and Customer Service Team
Reply from BoliviaMall.com
Dear Antonella,
Boliviamall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thank you for shopping with us.
Boliviamall.com
Quality and Customer Service Team
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quena not fair
I just bought a quena in G. Unfortunately, it is tuned a quarter of a tone too low. That's been the problem twice. I can't play this quena and it's very regrettable
February 13, 2020
Unprompted review
Reply from BoliviaMall.com
Dear J.P.:
Boliviamall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thank you for shopping with us.
Boliviamall.com
Quality and Customer Service Team
Love shopping here
January 3, 2020
Unprompted review
Reply from BoliviaMall.com
Dear Thalia:
Charangomall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thank you for shopping with us.
Boliviamall.com
Quality and Customer Service Team
It was great
It was great! Secure delivery, fast and exactly what I needed
December 30, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Galen,
BoliviaMall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best products and service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
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Truly Excellent
December 28, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Charles,
BoliviaMall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best products and service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
Good service and good quality products.
December 27, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Javier,
BoliviaMall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best products and service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
I was so disappointed when I received…
I was so disappointed when I received my package. It's really crappy quality flag. Poor stitching and disproportionate. Not a good buy especially for the price. Everything showed up though.
December 27, 2019
Unprompted review
Reply from BoliviaMall.com
Hello Andy,
We thank you for your review.
We cant find any records of your complaint in our website, we can give you a solution for a product that is not in perfect condition.
We are working really hard to improve our products and give our customers the best service we can.
BoliviaMall.com
Quality and Customer Service Team
Total satisfaction
Good products. Good shipping speed. Total satisfaction.
December 27, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Jillstar,
BoliviaMall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
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Products are nice
Products are nice, and they arrived before I was expecting them.
December 27, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Martha,
BoliviaMall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
Very nice textiles--my wife was…
Very nice textiles--my wife was thrilled with her Christmas gift. They arrived quickly and in good shape. I hope to do business again with you in the near future.
December 27, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Thomas,
The BoliviaMall.com's team wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
Flag was in great condition
Flag was in great condition , loved it!
November 18, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Reyna,
BoliviaMall.com wants to thank you for your good review.
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
Reply from BoliviaMall.com
Dear Jess,
We loved your review!
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
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Reply from BoliviaMall.com
Dear José,
We loved your review!
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
Great product. Great service!!!
The pan pipes are very well made with excellent material and workmanship! Recommended.
October 11, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Jonathan,
We loved your review!
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
I had an excellent with Bolivia Mall
I had an excellent with Bolivia Mall. The product was great and I received it in a timely manner. I was extremely pleased
October 4, 2019
Unprompted review
Reply from BoliviaMall.com
Dear Ron,
We loved your review!
We are working really hard to improve our products and give our customers the best service we can.
Thanks a lot!
BoliviaMall.com
Quality and Customer Service Team
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