Bomialondon Reviews 59

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, noting that items often did not match their online descriptions or images. Customers frequently reported poor quality, with materials feeling cheap and sizing being inaccurate. Reviewers also encountered significant issues with their orders, including long delivery times and items arriving damaged or incorrect. The return policy was a major source of frustration, as customers found it expensive and complicated, often requiring them to ship items back to China at their own cost, which sometimes exceeded the product's value. The pricing was also a concern, with many feeling the cost did not reflect the low quality of the items received.

What people talk about most

Product

People report negative experiences with product quality. Many consumers describe the clothing as disgraceful,... See more

Quality

Users consistently express strong dissatisfaction with product quality. Many reviewers describe the clothing... See more

Order

Reviewers express strong dissatisfaction with their orders. Many customers report not receiving order... See more

Return policy

Reviewers highlight significant dissatisfaction with the return policy. Customers consistently report that... See more

Price

Clients share negative opinions on price, with many reviewers feeling that the quality of items does not... See more

Based on these reviews

Rated 1 out of 5 stars

Took 4 weeks to arrive from China. It’s not a London based company Material was awful , like parachute material Sent 4 dresses back £159 plus postage of £35 to an address in China Return has... See more

Rated 1 out of 5 stars

Awful company - dress nothing like as advertised, cheap material, badly made & bad sizing. Have contacted their shown email for refund process & heard nothing for 2 weeks - I wish I’d read the reviews... See more

Rated 1 out of 5 stars

The clothing quality was cheap and tacky and shiny compared to what was advertised online on the website. The returns policy is expensive as you have to send returns at your own cost to China, this ca... See more

Rated 1 out of 5 stars

I ordered a hoodie for my daughters birthday , it took 4:weeks to arrive I was advised by (false) advertising this was a UK site The item arrived with no paperwork, extremely cheap nast... See more


1.3

Bad

TrustScore 1.5 out of 5

59 reviews

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Rated 1 out of 5 stars

Terrible quality jacket

Terrible quality jacket. Fabric cheaper than cheap. Stitching not straight - basically unwearable.
Returns policy not viable due to high cost of return - not made clear anywhere on the website until after order placed.
What a waste of £39.99 - Images used on the website are not the quantity of the garment received. I wish I’d seen these reviews prior to ordering.

Take my advice as stay well clear…. I truly think you will
Be disappointed .

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY

PLEASE DO NOT BUY FROM THIS COMPANY. Complete waste of money. If only I had read Trustpilot reviews first. I believed I was buying from London…no, it’s China. The quality is really awful, the material is so cheap and the buttons and button holes do not line up. Keep your hard earned money rather than give it to this company. I have emailed twice for directions to return and had no response. I now understand from other reviews the cost to return the item to Asia is between £25 and £50. On an item I paid £39.95 for, this is ridiculous. A con by any other name. Will not buy because of an influencer EVER AGAIN 😡
I would give 0 stars if it were possible, but it’s not.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had checked reviews

Wish I had checked reviews. This is a con. The jacket nothing like expected quality. Have tried returning but still waiting for response and by looks of it the cost will be more than jacket???

March 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Chinese products claiming to be made in London

Bought a blazer off their website. The material described as “a blend of cotton and knitted fabrics for comfort and durability” was actually a horrible cheap polyester. The fit and shape is only comparable to a potato sack. The name “Bomia London” is intentionally misleading as the product shipped from China and return cost more than the item. Straight into the garbage bin.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs / SCAM

Avoid at all costs!
I wish I have read the reviews before I ordered. Absolute rubbish item, poorly made and doesn’t look nothing like the pictures on their website. They are not based in London but China. Sh*t show of a company.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company … item…

Do not buy from this company … item looks nothing like the item purchased poorly made and very poor quality! Should have been £70! Can’t believe I paid £39.95! I can send back but have to cover the cost to china if £25-£50 but the as a goodwill gesture as a new customer they will give me a refund if 10% and I can keep it! DO NOT BUY FROM THIS COMPANY!

March 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not buy from here!!

Really slow shipping, unfortunately shipped from China which isn't detailed on the website so worryingly low cost items for the distance travelled and the supposed quality, I would definitely question their manufacturing. Item was completely different to what was shown and described on the website. So far no response about a refund or returns.

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. YOU WILL HAVE TO RETURN ITEMS TO CHINA (WHICH I DID) SO YOU PAY FOR YOUR ITEM THEN YOU PAY TO RETURN IT TO CHINA THEN IT JUST GETS STUCK IN CHINA YOU WILL NEVER SEE YOUR MONEY I MADE A VERY EXPENSIVE MISTAKE, THIS COMPANY WAS LUNA BUT DUE TO BAD REVIEWS CHANGED NAME TO BOMIA IT IS NOTHING TO DO WITH LONDON, REPORT THIS COMPANY

February 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this website

Do not buy from this website, it is a scam. They are not based in London.

I ordered a size 7 of this boot which is 40 in EUR size. Instead I was sent a size 39.

Despite sending me the wrong product they are asking me to return the item at my expense to an address in China. I have read other reviews online of people who have been scammed by this site so I am not wasting any more money on postage.

This business has now stopped replying to my messages.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Terrible quality, says it’s from London comes from China took well over two weeks to arrive and it shows that it is lined with black satin and there is no lining. It looks cheap.

February 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible quality

Horrible quality. Looks like a Halloween costume material. Ordered and actual jacket and the material is as thin as an $7 t-shirt. Also about 3 sizes too small. Took over 2 weeks to arrive. Horrible lie this company is. Says it’s London based and comes from China. As soon as it shipped I knew I got ripped off. Threw it right in the donation bin.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Ordered a Wool vest. Took ages to arrive.
When it arrived it is not wool but made out of synthetic materials. Is such poor quality that you can see through it. Now fighting for a refund. Emails received from them say I have to return to China at my expense, yet the vest is not as described.

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Item took forever to arrive.

Item took forever to arrive.
When I contacted them they apologised and said it was on its way....
Poor quality, looks like an amateur knitted it and when I went to fold it up I found a black mark on the collar.
Ignore everything they tell you on the site, product is rubbish.
Sending it to local charity shop.
If the refund takes as long as the delivery then I'll never receive it.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Website looks like a UK page don't be…

Website looks like a UK page don't be fooled its from China.
Ordered a hoodie for my daughter, stated in stock ready to ship. Shows picture of lovely embroidered hoodie.
Two weeks after ordering still had not dispatched after a couple of emails they sent it. Eventually arrived from China 3 weeks later. It's not embroidered it's a cheap hoodie printed logo. Avoid.

January 4, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS CLOTHING COMPANY

Please be aware that this is Luna London clothing operating under another name. I believe they have had so many terrible reviews that they've had to change their name.
I am still trying to get a refund for £89 worth of clothes that I retuned. had to pay £20 postage to China.
They are scammers

November 4, 2024
Unprompted review
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