Took 4 weeks to arrive from China. It’s not a London based company Material was awful , like parachute material Sent 4 dresses back £159 plus postage of £35 to an address in China Return has... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This is a complete scam
This is a complete scam - bad quality and impossible to return. Do not waste your money.
Terrible quality jacket
Terrible quality jacket. Fabric cheaper than cheap. Stitching not straight - basically unwearable.
Returns policy not viable due to high cost of return - not made clear anywhere on the website until after order placed.
What a waste of £39.99 - Images used on the website are not the quantity of the garment received. I wish I’d seen these reviews prior to ordering.
Take my advice as stay well clear…. I truly think you will
Be disappointed .
PLEASE DO NOT BUY FROM THIS COMPANY
PLEASE DO NOT BUY FROM THIS COMPANY. Complete waste of money. If only I had read Trustpilot reviews first. I believed I was buying from London…no, it’s China. The quality is really awful, the material is so cheap and the buttons and button holes do not line up. Keep your hard earned money rather than give it to this company. I have emailed twice for directions to return and had no response. I now understand from other reviews the cost to return the item to Asia is between £25 and £50. On an item I paid £39.95 for, this is ridiculous. A con by any other name. Will not buy because of an influencer EVER AGAIN 😡
I would give 0 stars if it were possible, but it’s not.
Wish I had checked reviews
Wish I had checked reviews. This is a con. The jacket nothing like expected quality. Have tried returning but still waiting for response and by looks of it the cost will be more than jacket???
Rubbish quality when asking for return…
Rubbish quality when asking for return and refund have to pay return cost to Asia
Chinese products claiming to be made in London
Bought a blazer off their website. The material described as “a blend of cotton and knitted fabrics for comfort and durability” was actually a horrible cheap polyester. The fit and shape is only comparable to a potato sack. The name “Bomia London” is intentionally misleading as the product shipped from China and return cost more than the item. Straight into the garbage bin.
Avoid at all costs / SCAM
Avoid at all costs!
I wish I have read the reviews before I ordered. Absolute rubbish item, poorly made and doesn’t look nothing like the pictures on their website. They are not based in London but China. Sh*t show of a company.
Do not buy from this company … item…
Do not buy from this company … item looks nothing like the item purchased poorly made and very poor quality! Should have been £70! Can’t believe I paid £39.95! I can send back but have to cover the cost to china if £25-£50 but the as a goodwill gesture as a new customer they will give me a refund if 10% and I can keep it! DO NOT BUY FROM THIS COMPANY!
If I could give zero starts I would
If I could give zero I would. Product was terrible, so I returned it. Almost a month later and they never refunded and won’t reply to my emails now. Awful
Do not buy from here!!
Really slow shipping, unfortunately shipped from China which isn't detailed on the website so worryingly low cost items for the distance travelled and the supposed quality, I would definitely question their manufacturing. Item was completely different to what was shown and described on the website. So far no response about a refund or returns.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. YOU WILL HAVE TO RETURN ITEMS TO CHINA (WHICH I DID) SO YOU PAY FOR YOUR ITEM THEN YOU PAY TO RETURN IT TO CHINA THEN IT JUST GETS STUCK IN CHINA YOU WILL NEVER SEE YOUR MONEY I MADE A VERY EXPENSIVE MISTAKE, THIS COMPANY WAS LUNA BUT DUE TO BAD REVIEWS CHANGED NAME TO BOMIA IT IS NOTHING TO DO WITH LONDON, REPORT THIS COMPANY
Do not buy from this website
Do not buy from this website, it is a scam. They are not based in London.
I ordered a size 7 of this boot which is 40 in EUR size. Instead I was sent a size 39.
Despite sending me the wrong product they are asking me to return the item at my expense to an address in China. I have read other reviews online of people who have been scammed by this site so I am not wasting any more money on postage.
This business has now stopped replying to my messages.
Terrible quality
Terrible quality, says it’s from London comes from China took well over two weeks to arrive and it shows that it is lined with black satin and there is no lining. It looks cheap.
Horrible quality
Horrible quality. Looks like a Halloween costume material. Ordered and actual jacket and the material is as thin as an $7 t-shirt. Also about 3 sizes too small. Took over 2 weeks to arrive. Horrible lie this company is. Says it’s London based and comes from China. As soon as it shipped I knew I got ripped off. Threw it right in the donation bin.
Avoid this company
Ordered a Wool vest. Took ages to arrive.
When it arrived it is not wool but made out of synthetic materials. Is such poor quality that you can see through it. Now fighting for a refund. Emails received from them say I have to return to China at my expense, yet the vest is not as described.
Item took forever to arrive.
Item took forever to arrive.
When I contacted them they apologised and said it was on its way....
Poor quality, looks like an amateur knitted it and when I went to fold it up I found a black mark on the collar.
Ignore everything they tell you on the site, product is rubbish.
Sending it to local charity shop.
If the refund takes as long as the delivery then I'll never receive it.
Website looks like a UK page don't be…
Website looks like a UK page don't be fooled its from China.
Ordered a hoodie for my daughter, stated in stock ready to ship. Shows picture of lovely embroidered hoodie.
Two weeks after ordering still had not dispatched after a couple of emails they sent it. Eventually arrived from China 3 weeks later. It's not embroidered it's a cheap hoodie printed logo. Avoid.
DO NOT USE THIS CLOTHING COMPANY
Please be aware that this is Luna London clothing operating under another name. I believe they have had so many terrible reviews that they've had to change their name.
I am still trying to get a refund for £89 worth of clothes that I retuned. had to pay £20 postage to China.
They are scammers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








