Bondadams Reviews 223

I am so pleased with the service from Bond Adams. I am pleased with the service from them.

Exceptional service from start to finish. Zahra and Rafique handled my case with true professionalism, clarity, and genuine care, which gave me complete peace of mind throughout a very stressful time.

Communication was always clear, I was kept informed at every stage, and nothing ever felt rushed or overlooked. Their dedication and attention to detail really stood out.

Alhamdulillah, the outcome was exactly what I hoped for, and I’m genuinely grateful for all their support. I would highly recommend Zahra and Rafique to anyone looking for reliability, expertise, and people who genuinely care. 10/10.

Despite months of waiting, the lease process remains incomplete even after seven months. Such an excessive delay is unacceptable and highly unprofessional.

Very professional and helpful throughout the whole process of buying my second property. Communication was clear and everything was handled smoothly and efficiently. They made the process much less stressful. I would definitely recommend their services. ⭐

It was our first time selling a house. We had a great experience with Bond Adam Solicitors. Their response time was very fast, and the team were polite, professional, and easy to deal with throughout.
Sister Zaakirah was very efficient and responsive. She would reply our emails within an hour.
She kept us informed at every stage and made the whole process smooth and stress-free. I'd recommend Bond Adams to anyone looking for any conveyancing needs.

Professional and friendly staff. Responsive and affordable. Thank you

I used Bond Adams for a legal matter. They were highly skilled in their communication, responses and all round one of the best legal experiences I have had from a large law firm.

Ammara gave me figures for recent purchase of properties. Always answered and guided me throughout the process. Straight forward to deal with and also told me what to expect in the coming weeks.

Keep it up !

We have worked with this firm for many years on a business-to-business basis and have consistently received a high standard of service. The recent sale of one of our portfolio properties was handled efficiently and professionally, with the transaction progressing smoothly from instruction to completion.
Communication was clear and proactive throughout, and we had full confidence in the team’s expertise at every stage. Particular thanks to Pooja for her support and attention to detail.
A consistently reliable and competent service — 5 stars.

First class service.
Hashim and pooja were brilliant and professional.
Never had such a fast response before on inquires as I have from pooja. Only use bond adams if you want the job done.

Great service provided for the conveyancing of two properties. Excellent communication and speedy service. Whole process completed for two properties in 4-5 weeks!

I’m very thankful for the help I received. The team was supportive and professional, and I appreciate everything they did for me.”

Excellent handling for an auction property sale through Zaakirah and Shameela at Bond Adams solicitors. Sharp focus and good communications as the completion date approached. I look forward to utilising your services again in the future. Thank you!!
Mrs Husain.

Excellent service from start to finish. Pooja and Hashim went above and beyond to help me with my house purchase. Their support, professionalism, and dedication made the whole process so much easier. I am truly grateful — many thanks and God bless. I will definitely use their services again in the future.”

Bunch of kids running this firm if you are in a rush to complete dont use this firm absolutely joke
our completion delayed by 8 weeks they don’t take it seriously it’s all joke never return and Anser calls this firm is a joke
Where I personally support new start ups definitely young entrepreneurs but only if they are serious
They wasted so much of our time we nearly lost the property agents were pissed
Unfortunately they don’t know what they are doing!
If you want delayed completion then yes

I had a decent start with Bond Adams, but after being told the case was in a simple “wait and see” stage, they suddenly came back asking for more money.

The extra charges were for trivial things like internal admin and “file reviews.” The hours were clearly inflated — a 4-minute phone call billed as 10 minutes, and 1.5 hours charged for simply forwarding an email. They even booked time on the case when absolutely nothing was happening.

It all felt like a last-minute attempt to squeeze more money once the case was already concluded in my favour.

ZERO STARS

For the wholly unacceptable handling of my transaction, which has now reached an intolerable stage due entirely to this company's delays, lack of communication, and failure to act with reasonable professional competence.

An offer on my leasehold flat was accepted in mid-April. In early May, the buyer changed from being a cash purchaser to requiring a mortgage and subsequently changed solicitors to Bond Adams.
We are now approaching the 9-10 month since the offer was accepted, with no exchange or completion in sight and no credible indication that matters are progressing.

Bond Adams has repeatedly raised questions that were already fully addressed in the search documentation provided them in June/July. The service charge information was made available to them very early on in the process. Despite this, they repeatedly ask for similar information under the guise of lenders requirements.

Two lenders valuations took place -first one expired, most recent last Sept. They suddenly popped up with enquiries mid Nov and again a few weeks ago. Chronological arithmetic suggests then that the valuation report would have been available a few days after the valuation in Sept yet they've only come forward with more enquiries some 10 weeks after the report.

Another one will be due quite soon as the buyers mortgage offer will obviously expire and so the endless round of silence and enquiries will commence and I will still be having the same conversations.

Over this entire period there has been no substantive responses to my solicitor, despite numerous chasers. My solicitor has expressly commented that this is one of the most unprofessional conveyancing performances he has encountered.

I also note that they already have a complaint upheld with the Legal Ombudsman for failure to keep clients informed and failure to investigate complaints internally. Regrettably, my experience reflects the same pattern of conduct.

In October, I submitted a polite written request seeking clarity and progress. I received an acknowledgement and a commitment to revert. Three months later, I am still awaiting any response whatsoever.

As stated above it is now four to five months since the second valuation took place in mid-September, yet they are apparently still “working on lender requirements.” No updates, explanations, timelines, or apologies have been provided at any stage.

This prolonged inaction has caused significant disruption and financial and personal distress. My plans and arrangements have been entirely derailed as a direct result of Bond Adams failures. I have now issued my own solicitors with an ultimatum and will be withdrawing from the transaction should this situation continue.

I do not believe I will get an explanation or apology as to why this matter has been allowed to stagnate for such an unreasonable period or why repeated failures of communication have occurred or if ANY steps will be taken to resolve matters

Needless to say I will be bringing this complaint formally to the Legal Ombudsman in due course

I’ve used Misbaah at Bond Adams Solicitors for several of my buy-to-let purchases, and she’s been fantastic every time. Super efficient, always quick to respond, and really on top of everything throughout the process. She made what can be a stressful experience feel easy and straightforward. I’d highly recommend Misbaah to anyone looking for a reliable and friendly conveyancer!

Absolutely brilliant service from Bond Adams LLP. As first-time buyers, we were naturally anxious, but Tufail Saleh guided us through our house purchase with professionalism and care. He kept us informed at every stage and made the whole process smooth and stress-free. Highly recommend him for any conveyancing needs.

So far my conveyancing has been moving at very good speed. My solicitor Misbaah Ismael has been brilliant in getting things done in orderly and timely manner. I'm very pleased with response I have got so far.