Absolutely amazing service and product! I lost my fur baby 3 years ago and it literally broke me into pieces. I am slowly coming back around and needed a visual reminder of his loving face and dreamy... See more
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Company details
Written by the company
Art that makes you smile. Hand-drawn pet portraits made with love and care. The most exceptional customer care you'll ever find.
Contact info
1603 Capitol Ave., Suite 310, 82001, Cheyenne, United States
- (717) 820-9598
- hello@bondel.co
- bondel.co
Replied to 100% of negative reviews
Typically replies within 24 hours
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The company had tremendous patience…
The company had tremendous patience helping us get the portrait just the way we wanted. We are extremely pleased with the results that highlight our sweet Molly. It looks like it was hand painted on canvas. Thank you for your expertise.
Marsha and Frank
Process was so easy
It was such an easy process and it so neat to have a custom portrait in memory of my best friend.
You guys did a great job.My picture…
You guys did a great job.My picture came out wonderful , thank you
First rate customer service—Patient and…
First rate customer service—Patient and professional !! The portraits of our two previous doodles are beautiful!! The artist captured our puppies physical likeness and their unique spirt! We highly recommend Bondel!!
Just received my picture and it is beautiful,
Just received my picture and it is a true capture of how LOU looked. I gave her a big kiss on the picture. i love it and i know my sister loved the work you did of her golden GRACE.
You are awesome to work with to try and make sure everything is as close to the picture we send you.
You are awesome and my picture of LOU is beautiful.
sharon hudon and ristine richards
Extremely happy with my artwork and the process
I am picky and they worked on every revision I had and never made me feel pressured to accept a version. The final product was fabulous ! I do believe they are using Ai based on how revisions came back but my final result was beautiful and looked just like my horse ! I definitely recommend this company.
Bondel Co. is Marvelous
Andrew was a dream to work with. Kept me informed, was understanding of each request. I have four more portraits I will have Bondel make.
I love the finished portrait, it arrived 20 minutes ago!!!
Kris Lennon
Beyond amazing!
I have found it rare in today’s society to come across a company as well put together as Bondel. From my initial order, through consistent follow-up and communication, to the amazing end result, it has been nothing shy of phenomenal. Andrew and Co., please accept our most sincere and heartfelt THANK YOU. You have exceeded our expectations in every way!
Best,
The Joneses
Beautiful colors
Beautiful colors, and my wife adored her birthday gift. The portrait art is stunning and professionally done—so impressed! I’ll be ordering more for sure.
Outstanding customer experience
The Bondel team was great at communicating with me. When I missed the initial proofs, they followed-up to make sure I was aware they were sent and were quick to send revisions. The portrait of my pet was so great, I immediately ordered two additional as gifts for friends!
Total scam
Total scam. Claim to never use AI, but a quick check of their photos on their web page are in fact AI.
customer service and response is fine until you ask about AI.

Reply from Bondel
Beautiful!
I love the portrait of my pup! It's splash of color with her precious face brightens up the whole room. Recommend!
The service was amazing
The service was amazing. I purchased one for my brother and one for myself. I am in love with them both. 10 out of 10!
I’m very pleased with the final result
I’m very pleased with the final result. I worked with Andrew who was satisfied only when I was satisfied. They work with you until you feel they have it right. What I received was a portrait of my best buddy of 15 years.
Communication was awesome and portrait…
Communication was awesome and portrait turned out great. Shipping was not good. For the care put into the making of this, for it to be shipped in a paper bubble mailer was disappointing. Our package arrived with multiple holes and tears in the packaging. We are lucky there was no damage to the canvas. It really needs to be cardboard wrapped for
Shipping

Reply from Bondel
What an amazing customer centric…
What an amazing customer centric experience and what a great product! Communications with them was fast, efficient and they really listen to your feedback when finalizing your print. If you can upload a photo you can create a heartfelt masterpiece.
I can not say enough great things about this company
I can not say enough great things about this company. From the ease of ordering to the amazing customer service (and I do mean amazing!) to the finished product is unlike anything I have experienced in a very long time. I cannot recommend them highly enough!
I have posted the pic of my dog on FB and referred many friends to Bondel.
I have also ordered another picture of our other dog for my husband.
THANK YOU BONDEL !!!!
The piece of art was way beyond my…
The piece of art was way beyond my expectations...I am so happy with it...they designed it to my exact desire...I have a huge painting that is priceless to me because I love my pet...Shelby...beyond words! The colors are absolutely beautiful and it looks just like my dog!!! THANK YOU SO MUCH !!!
The portrait is beautiful
The portrait is beautiful! The entire process was so easy, from uploading photo to artist’s proofs, one revision & magic! It’s a gift to my son and I’m sure he’ll love t! Thank you!
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