Bond Street Shoe Reviews 480

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality and unique styles. Many people also highlight the excellent delivery service, noting its speed and efficiency, and appreciate the outstanding customer service provided. However, some customers experienced issues with their orders, including delays and a lack of communication regarding dispatch and fulfillment. A few other people also felt that the customer service was poor, particularly when trying to resolve these order-related problems.

What people talk about most

Product

Customers consistently note positive experiences with product quality and style. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and speedy delivery,... See more

Order

Reviewers highlight ambiguous aspects of order. While many customers express satisfaction, praising quick... See more

Customer service

Consumers generally express satisfaction with customer service, often describing it as "first class" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri Ann Marie couldn't apologise... See more

Rated 5 out of 5 stars

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky. I love se... See more

Rated 5 out of 5 stars

What an amazing Company and Service from Anne Marie. If I could give them more than 5 stars ⭐️ I would. From the moment I contacted them regarding a particular dress, Anne Marie took a video and measu... See more

Rated 5 out of 5 stars

I just love the quirky clothes from this store- I have bought lots since discovering their website. Initial problems with returning items were resolved and Anne-Marie takes the time to phone you to he... See more


Company details

  1. Clothing Store

Written by the company

Bond Street Shoe Company, Find The Latest Womens Trends.


Contact info

4.1

Great

TrustScore 4 out of 5

480 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I ordered two items

I ordered two items, the jumpsuit is great, but sent me the wrong dress, tried to exchange it but they couldn't get the fabric for the original? (Frida Kahlo dress), although were very prompt in giving my refund, would probably order from then again

August 28, 2024
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Rated 5 out of 5 stars

Magic trousers

These trousers are truly magic and for many reasons, comfort and style being the main contender.
I have four pairs and just organised my fifth.

August 30, 2024
Unprompted review
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Rated 5 out of 5 stars

I have returned an item nearly 3 weeks…

I have returned an item nearly 3 weeks ago & I have not received a credit! I have tried calling no answer! I have bought lots of beautiful clothes from bond street & never had an issue before! I have just had an e-mail my account is being refunded! Thankyou

July 2, 2024
Unprompted review

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