Bond Street Shoe Reviews 480

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality and unique styles. Many people also highlight the excellent delivery service, noting its speed and efficiency, and appreciate the outstanding customer service provided. However, some customers experienced issues with their orders, including delays and a lack of communication regarding dispatch and fulfillment. A few other people also felt that the customer service was poor, particularly when trying to resolve these order-related problems.

What people talk about most

Product

Customers consistently note positive experiences with product quality and style. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and speedy delivery,... See more

Order

Reviewers highlight ambiguous aspects of order. While many customers express satisfaction, praising quick... See more

Customer service

Consumers generally express satisfaction with customer service, often describing it as "first class" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Anne Marie for your thoughtfulness over the Christmas and New Year, i had ordered a couple of things over Christmas unfortunately they went astray with Evri Ann Marie couldn't apologise... See more

Rated 5 out of 5 stars

These clothes are just amazing.... the colours & styles are just so different and they are always of a great quality .... I am always asked where I buy my clothes as they are very quirky. I love se... See more

Rated 5 out of 5 stars

What an amazing Company and Service from Anne Marie. If I could give them more than 5 stars ⭐️ I would. From the moment I contacted them regarding a particular dress, Anne Marie took a video and measu... See more

Rated 5 out of 5 stars

I just love the quirky clothes from this store- I have bought lots since discovering their website. Initial problems with returning items were resolved and Anne-Marie takes the time to phone you to he... See more


Company details

  1. Clothing Store

Written by the company

Bond Street Shoe Company, Find The Latest Womens Trends.


Contact info

4.1

Great

TrustScore 4 out of 5

480 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Tne wting trousers …

I didn't get what I ordered.Both phone numbers were out of commission on the invoice. I was cut off when trying to get through on the mobile number and no one has acknowledged my message.
Wrong order. I ordered blue cargo trousers. My order was blue trousers but they had a hole where the stitching hadn't caught.
This is the first time I have had any difficulties, the service is usually first class.

May 27, 2024
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Rated 1 out of 5 stars

Waiting for refund

As the item didn’t fit, I returned it as per instructions with tracked delivery (costing £8.95 by Royal Mail). More than 2 weeks later no refund has been issued and no response to email or query via website.

March 27, 2024
Rated 5 out of 5 stars

A good customer experience

a great selection of slightly unusual and quirky, great quality clothing and accessories. It's easy to place an order online, and delivery via courier has been very quick. Every item I've purchased has been very good quality. I can't comment on their customer service as I've never been disappointed and not needed to contact them.

March 25, 2024
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Rated 4 out of 5 stars

Great selection of clothes which aren't…

Great selection of clothes which aren't available on every corner of the high street so you get the chance to be fairly individual in your choice of outfit.
Fast delivery and no issues with returns if the size or syle isn't you.

February 25, 2024
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Rated 1 out of 5 stars

Still awaiting my order

Still awaiting my order, not been contacted as to why I paid for next day delivery, after a week I sent an email still not received a reply, my order is for nearly £100

January 26, 2024

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