literally the best online store i’ve ever purchased from, ordered a glass piece and 2 days later it showed up but me being stupid i accidentally snapped the percolator off making it unusable. these pe... See more
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I recently purchased a bong from bongempire.com.au and I couldn't be happier with my purchase! The selection on their website is amazing, with so many different styles and designs to choose from. The... See more
Im very happy with my purchase! Top quality, fast shipping, good choice of products and best of all amazing customer service! I am a returning customer and will be an ongoing customer doing mo... See more
They do a great job. Prompt responses to queries, and delivery was quick. Considering two items were glass, everything was in good order and well packed. Great after sales support and help.
Company details
Written by the company
Bong Empire - Australia's Best Bong Shop. Shop a wide selection of high-quality glass bongs, grinders, pipes, and smoking accessories. Fast shipping Australia-wide. Welcome to Bong Empire, your premier online shop for the best smoking accessories in Australia. Bong Empire is a proud Australian-owned and operated business, dedicated to providing high-quality products and exceptional customer service to our valued customers across the nation. At Bong Empire, we are passionate about offering the largest and most diverse selection of smoking accessories, including bongs, grinders, lighters, vapes, and pipes. Our extensive range ensures that you will find the perfect product to suit your unique preferences and needs. Every product at Bong Empire is meticulously hand-picked to ensure it meets our high standards of quality and value. Before shipping, each item undergoes a thorough inspection to guarantee it arrives in perfect condition. We take extra care in packaging your order, using ample amounts of premium packing materials to prevent any damage during transit. We believe in building lasting relationships with our customers by providing the best possible shopping experience. Whether you have questions before making a purchase or need assistance after receiving your order, our friendly and knowledgeable customer service team is here to help. We aim to respond to all inquiries within one hour during our working hours (09:00-17:00 Sydney time, Monday to Friday). Thank you for choosing Bong Empire. We look forward to serving you and becoming your trusted source for premium smoking accessories in Australia.
Contact info
P.O. Box 1289, 2099, Dee Why, Australia
- 0402233416
- info@bongempire.com.au
- bongempire.com.au
4.6
Excellent
54 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Satisfied customer
I am very happy with my product, great quality, didn't take long to come in and very friendly staff.
Was a pleasure.
January 29, 2025
literally the best online store i’ve…
literally the best online store i’ve ever purchased from, ordered a glass piece and 2 days later it showed up but me being stupid i accidentally snapped the percolator off making it unusable. these people care about the customers so much that they heard my story and STILL decided to help me with another glass piece which came to my house in melbourne from NSW in 1 day. absolute legends 💪
January 3, 2025
SENT THE WRONG THING
I had ordered the agung SMALL glass cone piece and instead I received the AGUNG MINI glass cone piece. Like seriously I paid $45 AUD only to be sent the wrong bloody thing. I'm beyond pissed. If you are looking to actually receive what you order than don't go through this company.
December 16, 2024
Reply from Bong Empire
Hi Susie, we are really sorry this has happened. We checked our emails inbox and couldn't see any emails from you regarding your order so we were unaware this had occurred. We have contacted you via email so we can resolve this and make sure you receive the correct item you ordered.
I recently purchased a bong from… bongempire.com.au
I recently purchased a bong from bongempire.com.au and I couldn't be happier with my purchase! The selection on their website is amazing, with so many different styles and designs to choose from. The ordering process was quick and easy, and my bong arrived in perfect condition and exactly as described.
August 27, 2024
Great service
June 27, 2024
Highly recommend
Highly recommend, order made it in only 2 days and came with extra goodies! Finally a good bong shop
June 20, 2024
Unprompted review
The customer service was great
The customer service was great, will definitely be buying from you guys again!
June 17, 2024
Unprompted review
Received my bong this morning ordered…
Received my bong this morning ordered on Wednesday . The glass is great quality.
Nice guys. I will be ordering again
June 21, 2024
Unprompted review
Great owners and great products
Great owners and great products! Will definitely recommend to mates
June 21, 2024
Unprompted review
10/10
Great range to choose from and customer service was very helpful. Definitely recommend
June 20, 2024
Unprompted review
Very happy with my purchase
Very happy with my purchase, received my order before the estimated delivery time, not bad at all 💯
June 21, 2024
Unprompted review
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