Book2travel Reviews 

219
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for their outstanding patience, kindness, and efficient support throughout the entire booking process. Travelers deeply appreciate the detailed guidance, budget-friendly options, and exceptional customer service provided when planning their dream holidays across the globe. Some reviewers were not happy with unexpected extra charges requested after the initial booking was successfully completed and fully paid in advance. A few consumers also mentioned experiencing significant stress and anxiety due to unconfirmed return flights, cancelled transfers, and sudden communication issues when their assigned agents abruptly left their positions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that various advisors were... See more

Booking process

Consumers find booking process to be positive, frequently highlighting helpful sales agents who provide clear... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep satisfaction with helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Holidays

Users describe positive interactions with holidays, noting helpful recommendations for internal flights and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying other agents I came across book 2 travel, Mike was 100% supportive and took the stress out of booking, confirming and reserving my extra leg room seat, he even helped book my special meal... See more

Company replied

Rated 5 out of 5 stars

My experience with Mike Ross was very positive. He explained everything clearly and he was easily accessible to talk to. He did all the travel arrangements efficiently for me. Mike also kept me up to... See more

Company replied

Rated 5 out of 5 stars

Engaged directly with Benny. He took on board everything I said and was very understanding of my requirements. His experience and advice given was spot on. I ended up booking my flights to Australi... See more

Rated 5 out of 5 stars

A very big thank you to Mac Smith for an excellent service he went above and beyond he was helpful kind patient ensuring a smooth transaction with my booking amazing experience! Customer service top n... See more


Company details

Written by the company

Welcome to book2travel.co.uk, your trusted UK-based travel partner. We specialize in providing competitive fares, transparent pricing, and a seamless booking experience for flights and holiday packages worldwide. Our mission is to make global travel accessible and stress-free through honest communication and dedicated customer support. Important Identity Note : Please ensure you are dealing with the correct provider. We are book2travel.co.uk (no hyphen). We have no affiliation, alliance, or partnership with any other websites using similar names, specifically those containing hyphens (e.g., book-2travel). We pride ourselves on our reputation and our transparent "no hidden fees" policy. If you have been quoted a price by a company using a hyphenated domain and are experiencing issues, please note that they are a separate entity and not associated with our brand or service standards. Why Book With Us? Transparent Pricing: The price we quote is the price you pay. Expert Support: Our team is available to assist you from inquiry to arrival. Verified Bookings: All bookings are confirmed instantly with official documentation


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

219 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(219)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Agent

Well the agent I spoke with is called Jacob
He is amazing and very knowledgeable with anything that needs to be done regarding your flight. I would highly recommend him to you and your family

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I was so confused trying to book this…

I was so confused trying to book this trip so i called and got steve davis he sorted the whole thing out for me even though i changed my mind a couple of times he got me the best flights and prices for my trip i had been trying to sort for days he sorted it out innabout 10 mins great service highly recommend

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Jacob was excellent in helping me plan…

Jacob was excellent in helping me plan my trip to Canada and American
He enabled me to visit all my family and friends all across the country organising flights and local travel advice
He was patient helpful and professional
Will highly recommend him and the company

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

John was brilliant …

John was brilliant agent who made things easy and most of he had patience. Great service provided by John. I will certainly come back to buy my flight tickets from John again. Thankyou John for your kindness and help old man.

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Booking flights with John on phone was…

Booking flights with John on phone was made easy with him being very helpful talking me through the best way to get to my destinations and back.I would definitely recommend Book2travel and will use again in the future

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

A really good service

A really good service, professional and patient.
John didn’t rush me into making a decision and was really helpful on finding me a good deal!! Highly recommend the company.
Would use them again!!

May 2, 2024
Unprompted review
Rated 4 out of 5 stars

Trip to calgary

The service was tirelessly splendid with flexible offers to suit all the travels.

Thank you so much for making the journey a success.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Jacob and Keith

Great service from Jacob and Keith! I had to travel on specific dates, on specific schedule and they worked patiently to find best possible prices that would make it possible for me to travel conveniently with my mother and mother-in-law. Highly recommended and will use them again for sure.

March 22, 2024
Unprompted review

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