Ricky was absolutely outstanding in helping us book our multi-city trip. Coordinating travel to meet family in different places at different times could have been stressful, but he made the entire... See more
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I have ONLY praises for Alan at Ease My Travels Ltd's professional service. His attention to detail and communications were on point. He sourced me below market value tickets for my... See more
Alvin, my travel advisor was very patient and helpful with finding me my flight. I need wheelchair assistance when I travel and he also booked this in advance for me.
My agent was called Alan. His customer service and patience was 10 stars. It wasn't a straight forward return flight He really had a job to fulfil my requirements. Highly recommend his service.
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Company details
Written by the company
EaseMyTravel is a trusted UK-based travel brand under EASE MY TRAVEL LTD (Company Reg No.: 16254800) and a PTS Certified Member (No. 6390), ensuring full financial protection. We specialize in Flights, Hotels, Cruises, and Car Hire, offering unbeatable deals and personalized service. With a focus on trust, transparency, and customer satisfaction, we make every journey smooth, safe, and memorable. We answer all calls live and are open from 0800-23.00 daily. Call Now: 020 3755 1947
Contact info
95b Terrace Road, KT12 2SG, Walton-On-Thames, England, United Kingdom
- 02037551947
- sales@easemytravel.co.uk
- easemytravel.co.uk
I have ONLY praises for Alan at Ease My…
I have ONLY praises for Alan at Ease My Travels Ltd's professional service. His attention to detail and communications were on point.
He sourced me below market value tickets for my travels to the USA from his vast panel of flight carriers confirming all my details, flight numbers, baggage allowance, preferred seats and meals - the works!!
He wasn't concerned about money-grabbing as most agents seem to be these days, rather he was more inclined to make sure he gets the best deal for me at really competitive prices and allowed a token deposit of £75 to hold the ticket for a month.
Even if you have to cancel for any reason at all, as life does throw us all surprises, that £75 is returned to you as a token that can be used towards any other future bookings with him, given you peace of mind. This holding fee is understandable to protect his efforts.
His system is well greased with user friendly automation and links that help facilitate and streamline the process and he communicated with me directly via telephone, email and WhatsApp making sure all details and bookings were correct.
A very streamlined and professional service indeed.
I have now made him my go-to travel agent and recommended him to friends, family and foe !!
I highly recommend him to anyone looking for prestine travel agent services.
Thanks Alan..
Niji
Alvin
Alvin, my travel advisor was very patient and helpful with finding me my flight.
I need wheelchair assistance when I travel and he also booked this in advance for me.
Ricky was such a great help booking our…
Ricky was absolutely outstanding in helping us book our multi-city trip. Coordinating travel to meet family in different places at different times could have been stressful, but he made the entire process feel effortless. He remained calm, patient, and incredibly thorough while searching for the best flight options for us.
What really stood out was his dedication—when our preferred flight suddenly became available at the last minute, Ricky contacted us to let us know so we wouldn’t miss out. Thanks to him, everything came together perfectly.
The whole experience was smooth, easy, and stress-free, with excellent communication throughout. We couldn’t have asked for better service—highly recommend Ricky!
I was given a lovely service by Alan
I was given a lovely service by Alan. He was really patient with me until the booking was done. Thanks again Alan.
Alan is a great and patient person
Alan is a great and patient person. The process of booking was seamless even though the call was cut off a few times as I was in between work. Thumbs 👍 Alan
My rep was Alan...we had a few hiccups…
My rep was Alan...we had a few hiccups to begin with .....Alan was always calm n professional from start to finish .....we got there in the end .....so all good 👍 👌 he was amazing because he had to put up with me lol 😆

Reply from Easemytravel
Cherry Wilson Is very good at what she…
Cherry Wilson Is very good at what she does and is very patient and underatanding 👏🏾

Reply from Easemytravel
Excellent service great experience will…
Excellent service great experience will book again from u guys

Reply from Easemytravel
I had an incredible experience with…
I had an incredible experience with this travel agency. Everything went soomth and stress free from start to end. The staff's was very friendly and helpful in nature. Highly recommended

Reply from Easemytravel
Excellent service by easemytravel
Excellent service by easemytravel, will book again for sure

Reply from Easemytravel
My agent was called Alan
My agent was called Alan. His customer service and patience was 10 stars.
It wasn't a straight forward return flight
He really had a job to fulfil my requirements. Highly recommend his service.

Reply from Easemytravel

Reply from Easemytravel
Amazing
Wow thos was so amazing have come across Alan looking for a flight je was so amazing and patient with me .Really I can recommend this agent to other people. He was so helpful respectful and honest with me.At first I was not certain but after everything he has done so very grateful and appreciate it. Thanks again Alan keep the good job

Reply from Easemytravel
Would highly recommend
I had really good experience when I bought ticket for my father their service is super easy to use, trustworthy and great customer service. I would highly recommend to anyone looking for tickets.

Reply from Easemytravel
Very better experience good …
Very better experience good availability of dates and negotiate with rates

Reply from Easemytravel
Lovely service and very good customer…
Lovely service and very good customer care. Must try!

Reply from Easemytravel
Cherry has been patient and helpful…
Cherry has been patient and helpful during this difficult time. She managed to get me the best deal possible to which I am grateful for.

Reply from Easemytravel

Reply from Easemytravel
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