Easemytravel Reviews 37

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ricky was absolutely outstanding in helping us book our multi-city trip. Coordinating travel to meet family in different places at different times could have been stressful, but he made the entire... See more

Rated 5 out of 5 stars

I have ONLY praises for Alan at Ease My Travels Ltd's professional service. His attention to detail and communications were on point. He sourced me below market value tickets for my... See more

Rated 5 out of 5 stars

Alvin, my travel advisor was very patient and helpful with finding me my flight. I need wheelchair assistance when I travel and he also booked this in advance for me.

Rated 4 out of 5 stars

My agent was called Alan. His customer service and patience was 10 stars. It wasn't a straight forward return flight He really had a job to fulfil my requirements. Highly recommend his service.

Company replied

Company details

  1. Travel Agency

Written by the company

EaseMyTravel is a trusted UK-based travel brand under EASE MY TRAVEL LTD (Company Reg No.: 16254800) and a PTS Certified Member (No. 6390), ensuring full financial protection. We specialize in Flights, Hotels, Cruises, and Car Hire, offering unbeatable deals and personalized service. With a focus on trust, transparency, and customer satisfaction, we make every journey smooth, safe, and memorable. We answer all calls live and are open from 0800-23.00 daily. Call Now: 020 3755 1947


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

I have ONLY praises for Alan at Ease My…

I have ONLY praises for Alan at Ease My Travels Ltd's professional service. His attention to detail and communications were on point.

He sourced me below market value tickets for my travels to the USA from his vast panel of flight carriers confirming all my details, flight numbers, baggage allowance, preferred seats and meals - the works!!

He wasn't concerned about money-grabbing as most agents seem to be these days, rather he was more inclined to make sure he gets the best deal for me at really competitive prices and allowed a token deposit of £75 to hold the ticket for a month.

Even if you have to cancel for any reason at all, as life does throw us all surprises, that £75 is returned to you as a token that can be used towards any other future bookings with him, given you peace of mind. This holding fee is understandable to protect his efforts.

His system is well greased with user friendly automation and links that help facilitate and streamline the process and he communicated with me directly via telephone, email and WhatsApp making sure all details and bookings were correct.

A very streamlined and professional service indeed.

I have now made him my go-to travel agent and recommended him to friends, family and foe !!

I highly recommend him to anyone looking for prestine travel agent services.

Thanks Alan..

Niji

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Alvin

Alvin, my travel advisor was very patient and helpful with finding me my flight.
I need wheelchair assistance when I travel and he also booked this in advance for me.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Ricky was such a great help booking our…

Ricky was absolutely outstanding in helping us book our multi-city trip. Coordinating travel to meet family in different places at different times could have been stressful, but he made the entire process feel effortless. He remained calm, patient, and incredibly thorough while searching for the best flight options for us.

What really stood out was his dedication—when our preferred flight suddenly became available at the last minute, Ricky contacted us to let us know so we wouldn’t miss out. Thanks to him, everything came together perfectly.

The whole experience was smooth, easy, and stress-free, with excellent communication throughout. We couldn’t have asked for better service—highly recommend Ricky!

April 5, 2026
Unprompted review
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Rated 5 out of 5 stars

My rep was Alan...we had a few hiccups…

My rep was Alan...we had a few hiccups to begin with .....Alan was always calm n professional from start to finish .....we got there in the end .....so all good 👍 👌 he was amazing because he had to put up with me lol 😆

April 4, 2026
Unprompted review
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Reply from Easemytravel

Dear Teresa,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Especially Cherry

Especially Cherry

March 29, 2026
Unprompted review
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Reply from Easemytravel

Dear Joan,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Cherry Wilson Is very good at what she…

Cherry Wilson Is very good at what she does and is very patient and underatanding 👏🏾

March 25, 2026
Unprompted review
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Reply from Easemytravel

Dear Keenan,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Excellent service great experience will…

Excellent service great experience will book again from u guys

March 18, 2026
Unprompted review
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Reply from Easemytravel

Dear Ankit,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team
EaseMyTravel

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Rated 5 out of 5 stars

I had an incredible experience with…

I had an incredible experience with this travel agency. Everything went soomth and stress free from start to end. The staff's was very friendly and helpful in nature. Highly recommended

December 10, 2025
Unprompted review
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Reply from Easemytravel

Dear Divya,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team
EaseMyTravel

Rated 5 out of 5 stars

Excellent service by easemytravel

Excellent service by easemytravel, will book again for sure

March 22, 2026
Unprompted review
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Reply from Easemytravel

Dear Heena,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team
EaseMyTravel

Rated 4 out of 5 stars

My agent was called Alan

My agent was called Alan. His customer service and patience was 10 stars.
It wasn't a straight forward return flight
He really had a job to fulfil my requirements. Highly recommend his service.

March 21, 2026
Unprompted review
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Reply from Easemytravel

Dear Teresa,

Thanks for your valuable feedback about your experience.

Regards
Customer Care Team
EaseMyTravel

Rated 5 out of 5 stars

Great experience

Great experience

March 18, 2026
Unprompted review
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Reply from Easemytravel

Dear Yashti,

Thanks for your valuable feedback about your experience.

Regards
Customer Care Team
EaseMyTravel

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Rated 5 out of 5 stars

I book my tickets with easy my travel.

I book my tickets with this

March 8, 2026
Unprompted review
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Reply from Easemytravel

Dear Mudassar,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Amazing

Wow thos was so amazing have come across Alan looking for a flight je was so amazing and patient with me .Really I can recommend this agent to other people. He was so helpful respectful and honest with me.At first I was not certain but after everything he has done so very grateful and appreciate it. Thanks again Alan keep the good job

March 16, 2026
Unprompted review
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Reply from Easemytravel

Dear Maureen,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Would highly recommend

I had really good experience when I bought ticket for my father their service is super easy to use, trustworthy and great customer service. I would highly recommend to anyone looking for tickets.

December 5, 2025
Unprompted review
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Reply from Easemytravel

Dear Dhillon,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Very better experience good …

Very better experience good availability of dates and negotiate with rates

February 6, 2026
Unprompted review
Easemytravel logo

Reply from Easemytravel

Dear Aman,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

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Rated 5 out of 5 stars

Lovely service and very good customer…

Lovely service and very good customer care. Must try!

March 14, 2026
Unprompted review
Easemytravel logo

Reply from Easemytravel

Dear Simran,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Cherry has been patient and helpful…

Cherry has been patient and helpful during this difficult time. She managed to get me the best deal possible to which I am grateful for.

March 13, 2026
Unprompted review
Easemytravel logo

Reply from Easemytravel

Dear Eleanor,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by EaseMyTravel.co.uk. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team
Ease My Travel

Rated 5 out of 5 stars

Amazing service

Amazing service! I recommend it!

March 10, 2026
Unprompted review
Easemytravel logo

Reply from Easemytravel

Thank you very much for taking the time to share your feedback. We truly appreciate your trust and support. Your review means a lot to us and motivates our team to continue providing the best possible service.

Many Thanks
Customer Care Team
EaseMyTravel

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