Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... See more
Company replied
Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... See more
Company replied
Easy to place booking. Competitive price. The name Gatwick Holiday Parking is confusing with its sister company. It’s also confusing when the location plan Long Term South Terminal does not state Ga... See more
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Company details
Written by the company
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Contact info
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, United Kingdom
- 0330 311 9566
- booking.gatwickholidayparking.com
4.6
Excellent
4K reviews
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Booking easy
Booking easy, shuttle bus arrived minutes after arrival and short distance to the terminal.
July 9, 2026
Reply from Gatwick Holiday Parking
Dear Dorita Swain
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking online, with a prompt shuttle bus service also provided. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was very easy starting from booking…
It was very easy starting from booking to using the car park. The good thing was that there is option you park the car and keep the keys so no hassle on return from holiday to wait around for someone to bring the vehicle. Also good shuttle service.
June 10, 2026
Reply from Gatwick Holiday Parking
Dear R Choudhury
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book and use our parking services, with a regular shuttle bus service also provided. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Julie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you found it easy to pre-book parking online with reasonable prices also being offered. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent easy and straight forward…
Excellent easy and straight forward service, would use every time. Many thanks
July 2, 2026
Reply from Gatwick Holiday Parking
Dear Richard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park easy and straight forward to use. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide an easy and efficient parking service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Ron Wainer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The post code takes you straight to the…
The post code takes you straight to the short stay car park for which I had to pay an additional £8.
So the direction to the car park needs to be much more clear.
July 1, 2026
Reply from Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you found our signage and pre-booking directions for your pre-booked service to be unclear, and that you’ve had to pay extra when exiting this alternative car park.
We recognise signage and pre-booking information is important for all customers trying to reach our various car parks and such information needs to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Mr Haile
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park easily, with our Customer Service staff providing the additional support and guidance needed. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booking parking is always very easy and…
Booking parking is always very easy and I prefer to book early so I know it’s off my list.
July 1, 2026
Reply from Gatwick Holiday Parking
Dear Julie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experiences when pre-booking parking online and that you’ve always found this to be an easy process. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The booking process was easy and the…
The booking process was easy and the price was reasonable. Clear directions were sent and easy access in and out of the car park. Only thing I would say is the carpark layout is confusing and I was guided to area W which is a rather long way from any of the bus stops. Which is clearly a Gatwick issue not relative to you.
July 1, 2026
Reply from Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you’ve found the pre-booking process to be easy, with good value for money and clear travel directions provided, please rest assured we’ll share your feedback regarding the onsite layout and bus stop availability with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very smooth and cost effective process
Very smooth and cost effective process. All as described and will definitely always use when flying from Gatwick
June 17, 2026
Reply from Gatwick Holiday Parking
Dear Anthony Cunningham
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide a smooth parking process and good value for money. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Mariusz Wisniewski
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found it easy to find our car park and get to/from the terminal building when using our shuttle bus service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Fantastic
Fantastic, no issue upon packing and leaving at the end of my holidays.
I will use it each time I am travelling abroad
July 1, 2026
Reply from Gatwick Holiday Parking
Dear Nathaniel Nyenre
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found parking process to run smoothly as expected. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Cleopatra Moyo
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you found our car park to provide a quick, easy and convenient service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Really efficient handover and…
Really efficient handover and collection , entering and exiting the airport was quick and easy.
June 30, 2026
Reply from Gatwick Holiday Parking
Dear Virginia Paraskeva
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you found our drop-off/pick-up process to be efficiently managed, with easy entry also provided to/from the car park. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear David Egleton
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book parking online, with clear information and good value for money also offered. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Painless and speedy experience
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usually quick to arrive although an announcement when the bus arrives at each terminal would be useful. On return the collection, key pick up and car location all run smoothly.
July 6, 2026
Reply from Gatwick Holiday Parking
Dear Tim Wilyman
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it easy to pre-book online, with our check-in/out processed being well managed by our friendly onsite staff, please rest assured we’ll share your feedback regarding our bus announcements with the relevant department. Thank you again for sharing your feedback with us and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent booking service
Quick, easy and efficient booking service, backup by a quick, easy and secure way to recover my booking details when I forgot my booking reference number.
June 16, 2026
Reply from Gatwick Holiday Parking
Dear Alan Devizes
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that you’ve found it quick and easy to pre-book parking online, with the ability to access your order details later easily after completion. We look forward to welcoming you to Gatwick.
Kind regards
Gatwick Customer Services
Easy access to the site
Easy access to the site , lots of spaces and near the bus stops.
June 30, 2026
Reply from Gatwick Holiday Parking
Dear Grant
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you were able to easily access your pre-booked service with plenty of parking available near the bus pick-up stops. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Tin Mak
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience and that your car was parked safely and securely at Gatwick. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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