So simple! Book long stay parking online, arrive at the barriers, barriers go up with licence plate recognition, park up (remember to note where you are parked for when you return!), get the shuttle b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had an issue with the directions once through the barrier, the instructions should say keep right and enter car park 5. So I missed it and went round again which caused drama as I couldn’t get back in. But the way all the staff dealt with me getting in were great and the help I got to get out on my return they were excellent and no stress, worth every penny.
It's not cheap but definitely more convenient than parking off site . Buses are every 15 minutes and rarely full . The only downside being that finding spaces can be difficult at the best of times as the car parks are generally close to full at most times . I'd always factor in extra time for finding a space and getting back to the bus stop ..
The amendment process and interaction can be improved.
All very clear instructions. No waiting time on drop off or collection. Excellent service
The whole experience was fantastic. Everything worked seemlessly. The Staff where you drop your car keys off and pick them up, were very friendly indeed, with great information for us. The parking area was very well sign posted. I will definitely utilise this facility the next time I fly from Gatwick.
Fantastic service good value for money
Can't fault the car parking but dont book the fast track security complete waste of time and money,
Fast track closed at dallaman and wouldn't let me through at Gatwick what a rip off, will never book that service again
Mostly, the experience was OK. I pre-booked my parking. When I arrived at the entry gate the ANPR system recognised my car. Once through the gate there was an illuminated sign with an arrow saying "Customer Parking". This distracts from the sign that says 'Long Stay Car Park' and myself and other drove past and turned right into the Staff Car Park. Very confusing!!!
Not over-expensive and extremely convenient for the North Terminal

Reply from Official Gatwick Airport Parking
Simple and easy to book, price was reasonable all round good experience

Reply from Official Gatwick Airport Parking
Very easy to find and competitively priced. Transfers very regular.

Reply from Official Gatwick Airport Parking
Gatwick North. Easy to book and find a parking bay. Bus is good, even at 4am. Bus drivers to and from terminal where helpful and gave bus stops numbers. Always use this my go to for parking. As I know it works well.

Reply from Official Gatwick Airport Parking
The booking process for parking on-airport at London Gatwick is very easy. You do just need to check if it's the Long Term car park or Holiday Parking. We slipped up once, so always double-check. Bus transfers are regular and only a few minutes from the terminal. It's not always the cheapest, but is the most convenient.

Reply from Official Gatwick Airport Parking
Everything was streamlined to allow a no fuss service taking very little effort to drop and retrieve the car

Reply from Official Gatwick Airport Parking
The Tui blue Scheherazade was one of the best hotels my husband & I have ever stayed in. As ex cabin crew I’ve travelled the world. This hotel is in my top three.
We stayed between 20/05/26/ 30/05/26 for ten days.
All staff were impeccable & so friendly & accommodating to our every meet. Spotless hotel. We are returning In October, & can’t wait.
Difficult to find a parking space on arrival was bad enough. However, when our flight was cancelled and we found ourselves only using 1 of our 14 days parking (I expect they sold the other 13 days to someone else) they won't refund the unused parking charge. In order to get a refund, changes need to be advised 24 hours in advance. If my crystal ball had been working, I would have advised them of my cancelled flight in advance of it being cancelled.

Reply from Official Gatwick Airport Parking
I've been using London Gatwick long car park for many many years now and never had a single problem,the prices are descent and the costumer service is good as well.

Reply from Official Gatwick Airport Parking
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.