Gatwick Holiday Parking Reviews 

3,802
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,656 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process, describing it as extremely simple and very straightforward to complete online before their trip. People also frequently highlight the affordable pricing options available and the reliable, regular shuttle buses that provide fast and efficient transfers to the airport. However, some people mentioned that finding the exact parking location can occasionally be quite confusing due to unclear signposting or misleading directions. A few other travelers also felt that unexpected extra parking charges or booking lookup difficulties experienced at the entry barriers caused considerable frustration.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the seamless drop-off, efficient... See more

Location

Reviewers mention ambiguous feedback about location. Many consumers highlight that the parking is... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth and hassle-free booking and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that it is very easy to use and provides... See more

Price

Consumers find price to be positive and consistently report great value compared to direct bookings or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more

Company replied

Rated 5 out of 5 stars

Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... See more

Company replied

Rated 5 out of 5 stars

Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... See more

Company replied

Rated 5 out of 5 stars

Easy to place booking. Competitive price. The name Gatwick Holiday Parking is confusing with its sister company. It’s also confusing when the location plan Long Term South Terminal does not state Ga... See more

Company replied


Company details

  1. Parking Lot

Written by the company

Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,802)

1,611 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service from start to finish

Easy to book. Communicated well,
Good instructions and all went smoothly. Thank you

July 19, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Diane

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with good instructions and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Quick and easy to book at the times I…

Quick and easy to book at the times I needed to park.

June 30, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Patricia

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick and easy to book, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great VFM

Parking at Gatwick was probably the easiest part of our journey. Easy to find the car park and a parking space and not long to wait for the shuttle bus. Excellent value for money compared to other UK airport parking. The return shuttle and departure after our holiday was also straightforward. We will definitely use Gatwick Long Stay parking again.

June 25, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Gary

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay car park easy and excellent value for money, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Been using this car park for years…

Been using this car park for years while travelling. Always recommend to friends and family.

July 13, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Pcsm

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Prce

Price, good service and convenient

June 30, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Philip

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient with good service and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Knowing that my car was parked were I…

Knowing that my car was parked were I left it and glad that we never had to catch a cab home thank you for having us

June 30, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Michael

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy to book and easy to amend vehicle…

Easy to book and easy to amend vehicle details as I had changed cars.

June 30, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Ian

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with easy amendments and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 3 out of 5 stars

Location and dropping off was great

Location and dropping off was great, however the drivers at other car parks are far more friendly and helpful

June 11, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Paul

Thank you for taking the time to share your feedback with us.

I'm sorry to hear of your recent experience when using our Car Park.

We expect our staff to remain polite and professional at all times when interacting with our customers and this is especially true when customers need additional information or assistance. We’re truly sorry to hear this hasn’t been what you’ve experienced and we’ll ensure your feedback is shared with our Management Team.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great convenient parking for Gatwick…

Great convenient parking for Gatwick airport , easy to find & free short shuttle ride. Will be using again

June 30, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Katie

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to find and convenient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Friendly

Friendly, stress free parking.

April 4, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Paul

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking friendly, stress free parking and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

All as expected

All as expected, transfer coach on time each way and plenty of seating

June 29, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Russell

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking as expected with a reliable transfer service and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy to book, good price

Easy to book, competitive rates, shuttle service was efficient and staff were so kind

July 21, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Matteo

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with competitive rates and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy to park, regular buses, we parked , had a bus turn up in a few minutes and on our return.
Only takes a few minutes to get to terminal.
Would use again.

July 11, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Julia

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service fantastic with regular shuttle buses and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Bookinggreat parking experience process very easy we have used…

Booking process very easy we have used this service a number of times. Parking easy, staff really helpful. Transfers to and from Airport terminal very efficient and regular.

June 28, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Diane

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the booking process easy, transfers efficient and the staff helpful, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Straightforward

Straightforward. No issues at all, used a few times.

July 13, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service straight forward with no issues and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Everything on time

Everything on time. Did not have to wait long from Gatwick on the way back! The location and service... all great

July 13, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Aamir

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to the location and service, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Easy transfer,needs better signs for…

Easy transfer,needs better signs for getting in like a line on the ground you follow for for long term parking.

June 29, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Amelia

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to the easy transfer and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Great experience

Great experience. Would definitely recommend

July 13, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Good place to park

Good place to park, ten mins from airport if no traffic on M25. Would if given 5 stars but little security as the hotel is closed.

July 12, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Rob

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the car park a good place to park and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy to drop and pick the car because…

Easy to drop and pick the car because of shuttle bus.

June 30, 2026
Gatwick Holiday Parking logo

Reply from Gatwick Holiday Parking

Dear Ali

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding it easy to drop off and pickup your car and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look