Leeds Auto Repair & Services Couldn’t recommend this garage more - booked me in for an MOT on short notice, I needed work doing to pass which was priced better than expected and completed in great... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This was the first time that I had used BookMyGarage to have my car fully serviced and it’s first scheduled MoT, which came as a deal offer from a servicing centre I have used previously. I found the... See more
Company replied
I had a great experience at Avonmouth Garage Ltd on Collins st. My car needed a MOT and a new AC compressor plus a re gas. The team are very polite and professional. I arrived to pick up the car a... See more
Company replied
Set up my service and mot with a main dealer very close to my home but what was really good was the price, it was much cheaper than what I would normally pay. I will definitely use this service again... See more
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Company details
Written by the company
BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom
Contact info
1000 Lakeside, PO6 3EN, Portsmouth, United Kingdom
- 03304 004439
- info@bookmygarage.com
- bookmygarage.com
4.8
Excellent
9K reviews
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Don’t know where to start we been…
Don’t know where to start we been dealing with book my garage as a business for years but have to say the service we starting getting since Claire our area manager is absolutely amazing we seen 100% increase in bookings in the last 6 months
July 30, 2026
Unprompted review
Reply from BookMyGarage
Thank you for your fantastic review and for being a valued business partner over the years.
We're absolutely delighted to hear about the impact Clare has had as your Area Manager.
Seeing a 100% increase in bookings over the last six months is incredible, and it's great to know that Clare's support and dedication have contributed to your success.
We'll be sure to pass on your kind words to her.
We truly appreciate your continued partnership and look forward to helping your business grow even further 🚗⭐
Best regards,
BookMyGarage
Promptness and professionals
Promptness and professionals
Great to feel assured of great service
July 26, 2026
Reply from BookMyGarage
Thank you for your kind review.
We're thrilled to hear that you experienced prompt, professional service and that we were able to give you confidence and peace of mind.
Providing a reliable and reassuring experience is what we strive for, and your feedback means a lot to us.
We look forward to helping you again in the future 😊🚗
Warm regards,
BookMyGarage
Easy and quicker than phoning local…
Easy and quicker than phoning local garages and much easier.
July 18, 2026
Reply from BookMyGarage
Thank you for your review!
We're delighted to hear that you found the process easy and quicker than calling local garages.
Making it simple and convenient to compare options and book the right garage is exactly what we aim for.
We appreciate your feedback and look forward to helping you again in the future 🚗😊
Kind regards,
BookMyGarage
A job professionally completed
A job professionally completed. Helpful staff. Pricing good. I will use this garage again.
July 26, 2026
Reply from BookMyGarage
Thank you for your review!
We're pleased to hear that the work was completed professionally and that you found the staff helpful throughout your visit.
It's also great to know that you felt the pricing offered good value.
We really appreciate your feedback, and we're delighted that you'd be happy to use the garage again.
Thank you for booking through BookMyGarage, and we look forward to helping you with your future motoring needs🚗⭐
Best regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your review!
We're delighted to hear that you had a great experience.
Keeping the booking process simple and helping customers find excellent value and service is what we strive for.
We really appreciate your feedback and look forward to helping you again in the future🚗⭐😊
Best regards,
BookMyGarage
Very kind people
Very kind people, very helpful and smiling, thank you for helping me I recommend it to everyone❤️❤️❤️❤️❤️❤️❤️
July 29, 2026
Reply from BookMyGarage
Thank you for your wonderful review!
We're delighted to hear that you had such a positive experience and found the team kind, helpful, and welcoming.
It's great to know that their friendly attitude and support made a difference during your visit.
We really appreciate your recommendation and your lovely feedback.
Thank you for choosing BookMyGarage, and we hope to help you again in the future🚗😊
Warm regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your review.
It's great to hear that you found the system easy to use and that everything went smoothly from your perspective.
Making the booking process simple, convenient, and hassle-free is exactly what we aim for, so it's great to know we delivered on that for you.
We appreciate your feedback and look forward to helping you again in the future 🚗😊
Kind regards,
BookMyGarage
AA was a great sevice
AA was a great sevice , the guy had plenty of knowledge and was very professional the way he carried out the work
July 26, 2026
Reply from BookMyGarage
Thank you for your review.
We're delighted to hear that you had such a positive experience with the AA.
It's great to know that the technician's knowledge, professionalism, and approach to the work left a strong impression.
Providing expert, reliable service is exactly what customers should expect, and we're pleased this was reflected in your experience.
We appreciate you taking the time to share your feedback and hope to help you again in the future🚗⭐
Kind regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your review.
We're pleased to see that communication stood out as a positive part of your experience.
Keeping customers informed throughout the booking process is something we work hard to achieve, so it's great to know this made a difference.
We appreciate your feedback and hope to assist you again in the future 🚗😊
Kind regards,
BookMyGarage
Booking Confirmed by Email—but Not with the Garage
I contacted the Škoda dealership directly, only to discover that they had no record or knowledge of my booking. Thankfully, as I purchased the car from them and have always had it serviced there, they agreed to honour the BookMyGarage price, which was lower than their usual full-service price.
I cannot say for certain where the fault lies, but as the booking broker, BookMyGarage should take responsibility for ensuring that appointments are actually confirmed with the garage—particularly when they send multiple emails assuring customers that everything is booked.
Unfortunately, this experience has left me unable to trust the booking process, so I will not be using BookMyGarage again.
July 29, 2026
Unprompted review
Reply from BookMyGarage
Thank you for taking the time to leave a review. We're sorry to hear about your experience and understand why this situation would be frustrating.
To provide some context, every booking made through BookMyGarage is sent directly to the garage as soon as it is submitted.
Based on the details you've shared, it appears that your booking may unfortunately have been missed or not processed correctly by the garage. However, we appreciate that as the booking provider, your expectation is that a confirmed booking should be recognised by the garage when you arrive.
We're pleased that the dealership was able to honour the BookMyGarage price and accommodate your service, but we recognise that this does not make up for the inconvenience and uncertainty caused beforehand.
We take feedback like this seriously, as our goal is to provide a seamless booking experience from start to finish.
We're sorry that this experience has affected your confidence in our service, and we appreciate you bringing it to our attention.
We wish you all the best and thank you for having used BookMyGarage.
Kind regards,
BookMyGarage
Carried out the job efficiently and…
Carried out the job efficiently and diagnosed the problem
July 25, 2026
Reply from BookMyGarage
Thank you for your review!
We're pleased to hear that the work was carried out efficiently and that the garage was able to diagnose the problem quickly.
Providing a reliable and hassle-free experience is what we strive for, so it's great to know you were happy with the service.
We appreciate your feedback and hope to help you again in the future🚗⭐
Warm regards,
BookMyGarage
Really great service by…
Really great service by bookmygarage.com i got next day MOT date so quickly.
July 28, 2026
Reply from BookMyGarage
Thank you for your lovely review.
We're thrilled to hear that you were able to secure a next-day MOT so quickly through BookMyGarage.com.
Making it easy and convenient to find and book trusted garages is exactly what we aim to do. We appreciate your feedback and look forward to helping you with your future MOTs and servicing needs🚗✅
Best regards,
BookMyGarage
Great way to book car service and…
Great way to book car service and garage stuck to prices quoted
March 5, 2026
Reply from BookMyGarage
Thank you for your review, we're delighted to hear that you found the booking process easy and straightforward.
It's also great to know that the garage honoured the quoted price, giving you confidence and transparency throughout your service.
We really appreciate you taking the time to share your experience and hope to help you again in the future 🚗😊
Kind regards,
BookMyGarage
⭐️⭐️⭐️⭐️⭐️ The most incredible service I…
⭐️⭐️⭐️⭐️⭐️ The most incredible service I have ever received from a garage – Joe at J.A. Motors is absolutely outstanding!
I honestly do not think words can fully express how grateful my husband and I are to Joe at J.A. Motors in Waltham Abbey. What he did for us over the last 48 hours was nothing short of extraordinary, and I can say without hesitation that this was the best experience I have ever had with a mechanic or garage.
A week ago, my Peugeot lease car suddenly lost power on a Sunday afternoon just after coming off the M25 onto the M11 heading towards Harlow. It was a frightening and incredibly stressful experience. The AA recovered me off the motorway, and after three further breakdowns on the way, finally managed to get the car to Vertu Peugeot in Harlow. Because it was a lease car due back in just 10 days, the AA advised leaving it there in case specific Peugeot parts were needed. We posted the keys and the AA’s diagnosis through the letterbox, hoping for the best.
The next day, I contacted the garage and explained the situation and the urgency. I was devastated to be told that they could not book the car in until 17th September. My heart sank. Not only would the car not be ready in time for its return to the lease company (who had already advised us that late return charges would apply for every additional day), but I was also facing the prospect of being without a car for the entire summer holidays and beyond.
As a teacher, the summer break is precious time that I finally get to spend with my children. The thought of having no transport to take them anywhere, combined with the fear that this could be a major engine failure costing thousands of pounds, was overwhelming. My husband and I had been saving for a last-minute family holiday, and I genuinely thought we might have to give it up in order to pay for a huge repair bill on a car we were due to hand back in days. I felt anxious, frustrated, and completely overwhelmed.
For five days the car remained in Harlow. My husband was away with work, and I had no practical way of getting there with the children to recover it. I rang multiple garages, but as soon as I mentioned that the AA suspected an engine fault, most told me they were too busy to take it on.
Then, thankfully, I found J.A. Motors in Upshire Nursery, Waltham Abbey, EN9 3LE
From the moment I spoke to Joe, everything changed.
Joe immediately listened, understood the urgency, and said he would move things around and do everything he could to get my car repaired and back on the road before the lease return deadline. I was grateful, but if I’m honest, I still didn’t think it was possible.
Well… I could not have been more wrong.
After already working a full day, Joe stayed at the garage until 1 o’clock in the morning to juggle his existing workload and fit my car in without letting down his other customers. The next morning he called me with a clear diagnosis, explained exactly what needed to be done, and gave me a price that was exceptionally reasonable compared with the figures I had been seeing online.
He carried out the repairs that same day, then personally took the car on a long test drive to Hertford and back to make absolutely certain the fault had been fully resolved. He also agreed to carry out the MOT, which was due before the car could be returned to the lease company, and completed that quickly and efficiently as part of the same service.
And then came the moment I genuinely could not believe.
By the end of that same day—less than 24 hours after taking the car in—Joe phoned to say the car was fully repaired, tested, MOT’d, and ready for collection. My husband and I picked it up that evening, and it was running perfectly.
Joe provided an exceptional service in an astonishing timeframe. But what impressed me even more than his technical ability was the way he treated me as a person. Throughout the whole process he was professional, honest, warm, friendly, kind, supportive, and genuinely sympathetic to how stressful the situation had become. Nothing was too much trouble. No problem seemed too big for him to solve.
His dedication and commitment went far beyond anything I have ever experienced from any garage. He didn’t just repair a car; he relieved an enormous amount of stress and helped save our family’s summer.
Joe, thank you from the bottom of my heart. Thank you for putting yourself out at incredibly short notice, for working into the early hours, for being honest and fair, and for going so far above and beyond to help us meet an impossible deadline.
You are an unbelievable mechanic and a genuinely wonderful person.
I cannot recommend J.A.A Motors highly enough. If you have any problem with your car, this is the garage to go to. We will absolutely be returning in the future, and so will the rest of our family.
Thank you, Joe – you are amazing!
July 28, 2026
Unprompted review
Reply from BookMyGarage
Thank you for taking the time to share such a detailed and heartfelt review.
We are absolutely delighted to hear about your experience with Joe and the team at J.A. Motors.
It's clear that what began as a highly stressful and worrying situation was turned around through Joe's dedication, expertise, and commitment to helping you when you needed it most.
Going above and beyond for customers is something we always love to hear about, and we're thrilled that Joe was able to accommodate your urgent repair, carry out the necessary work, complete the MOT, and have your vehicle back on the road so quickly. His professionalism, honesty, clear communication, and genuine care for your circumstances truly shine through in your review.
We understand how important it was to have your car repaired before the lease return deadline, and we're so pleased that Joe's efforts helped relieve that pressure and allowed you to focus on enjoying your summer with your family.
Thank you again for your wonderful recommendation - we will be sure to pass your kind words on to Joe, who I'm sure will be incredibly touched by your feedback.
We're delighted that J.A. Motors has earned your trust, and we look forward to helping you and your family again in the future.
Kind regards,
BookMyGarage
Leeds Auto Repair & Services
Leeds Auto Repair & Services
Couldn’t recommend this garage more - booked me in for an MOT on short notice, I needed work doing to pass which was priced better than expected and completed in great time
Will definitely be using them again for any repairs and future MOTs or services
July 28, 2026
Unprompted review
Reply from BookMyGarage
Thank you for your wonderful review!
We're delighted to hear that Leeds Auto Repair & Services were able to fit you in for an MOT at short notice and provide the necessary repairs at a better-than-expected price.
It's great to know that the work was completed promptly and helped make the whole experience a positive one.
Your recommendation means a lot, and we're pleased that you've found a garage you can rely on for future MOTs, servicing, and repairs.
Thank you for taking the time to share your experience, and we look forward to helping you again in the future.
Kind regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your review!
We're delighted to hear that you found the booking process simple and hassle-free. Making it quick and easy to arrange your service or MOT is exactly what we aim for.
We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
BookMyGarage
Fantastic experience at WH Service…
Fantastic experience at WH Service Centre Ltd for my MOT! Their garage was incredibly clean, tidy, and well-organized, which gave me instant peace of mind. They completed the MOT quickly, communicated clearly, and charged a very fair price. Honest, professional, and highly recommended!
July 24, 2026
Reply from BookMyGarage
Thank you for your fantastic review.
We're delighted to hear that you had such a positive experience with WH Service Centre Ltd.
It's great to know that the clean, tidy, and well-organised garage gave you confidence from the moment you arrived.
We're also pleased that the team provided clear communication, completed your MOT promptly, and delivered great value for money.
Thank you for your recommendation and for taking the time to share your experience.
We look forward to helping you again in the future.
Best regards,
BookMyGarage
Set up my service and mot with a main…
Set up my service and mot with a main dealer very close to my home but what was really good was the price, it was much cheaper than what I would normally pay. I will definitely use this service again and I have already started recommending Bookmygarage to my friends and family. I am really happy with how easy it was and how quickly I got the booking.
July 28, 2026
Reply from BookMyGarage
Thank you for your fantastic review!
We're delighted to hear that you found a great value service and MOT with a main dealer conveniently located close to home. Making it easy for customers to compare prices, secure trusted garages, and save money is exactly what we aim to do.
It's especially rewarding to know that the booking process was quick and straightforward, and we're thrilled that you've already recommended BookMyGarage to your friends and family.
Your support means a great deal to us.
We look forward to helping you with your next service or MOT.
Kind regards,
BookMyGarage
Reply from BookMyGarage
Thank you for your excellent review!
We're pleased to hear that you were happy with our service, pricing, and booking process.
We work hard to make booking quick and straightforward while offering great value, so it's wonderful to know we delivered on all three.
We appreciate your feedback and look forward to assisting you again in the future.
Best regards,
BookMyGarage
Honourable and trustworthy
Honourable and trustworthy. Didn’t try and fleece with adding extras etc advised of things that should be done in the future eg recommending new tyre etc
July 25, 2026
Reply from BookMyGarage
Thank you for your kind review!
We're delighted to hear that you found our service honourable and trustworthy. We believe in providing honest advice and transparent pricing, so it's great to know you appreciated the garages approach.
Thank you for choosing us, and we look forward to helping you again in the future.
Warm regards,
BookMyGarage
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