BookMyGarage Reviews 

9,130
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,667 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the polite, professional, and friendly staff, often highlighting their helpfulness and knowledge. The user experience is frequently described as easy, quick, and straightforward, making the booking process efficient for finding competitive prices and scheduling appointments. Many people appreciate the great value and savings found, often noting the convenience of the platform. However, some customers reported issues with bookings not being recognized by garages or discrepancies with advertised prices. A few also noted concerns regarding service quality, such as incomplete work or unexpected problems after a service, suggesting occasional inconsistencies.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting the friendly, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Booking process

Customers had positive experiences with the booking process, finding it easy, quick, and straightforward to... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable pricing for... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy and simple it is to use the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leeds Auto Repair & Services Couldn’t recommend this garage more - booked me in for an MOT on short notice, I needed work doing to pass which was priced better than expected and completed in great... See more

Company replied

Rated 5 out of 5 stars

This was the first time that I had used BookMyGarage to have my car fully serviced and it’s first scheduled MoT, which came as a deal offer from a servicing centre I have used previously. I found the... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at Avonmouth Garage Ltd on Collins st. My car needed a MOT and a new AC compressor plus a re gas. The team are very polite and professional. I arrived to pick up the car a... See more

Company replied

Rated 5 out of 5 stars

Set up my service and mot with a main dealer very close to my home but what was really good was the price, it was much cheaper than what I would normally pay. I will definitely use this service again... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Online Marketplace

Written by the company

BookMyGarage helps drivers take the worry out of car care. As the UK’s leading comparison site for MOTs, service & repairs, we make it simple to compare, choose and book the right local garage for your needs in seconds. Our platform brings together BMG-Verified garages, upfront pricing and smart booking tools that put drivers back in control. So you can keep your car roadworthy, your costs down and your peace of mind intact, without the stress. BookMyGarage is a trading name of The Motorists Organisation Ltd, registered in England and Wales (Company No. 08339147). Registered office: 1000 Lakeside, Western Road, Portsmouth, PO6 3EN, United Kingdom


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(9,130)

2,615 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy

So easy, best deals get shown

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

We're delighted to hear that you found the process so easy to use and that you were able to quickly find the best deals available. Making it simple for motorists to compare options, secure great value, and book with confidence is exactly what we aim to do.
We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great all round

Easy to book! Garage was very easy to deal with. No problems at all. First class!

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review!
We're delighted to hear that you found the booking process easy and straightforward, and that the garage was a pleasure to deal with. Providing a hassle-free experience from start to finish is exactly what we strive for.
It's great to know everything went smoothly and that you were happy with the service you received. Thank you for your kind words and for rating us as first class!
We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great service

Great service. Great price. Great job.

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review!
We're delighted to hear that you were happy with the service, the price, and the quality of the work carried out.
Simple feedback like this means a lot to our team and lets us know we're delivering the standards our customers expect.
Thank you for choosing us, and we look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very easy to book through your website

Very easy to book through your website, competitive price and good service. Thank you

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review!
We're pleased to hear that you found our website easy to use and that you were happy with both the competitive pricing and the service you received. We work hard to make the booking process as simple and convenient as possible while delivering great value and customer care.
Thank you for taking the time to share your feedback.
We really appreciate your support and look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Great service

Great service, friendly, informative and on time! Would highly recommend to friends and family.

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review!
We're delighted to hear that you found our service friendly, informative, and delivered on time. Our team works hard to keep customers informed throughout the process and ensure everything runs as smoothly as possible.
It's especially rewarding to know that you would recommend us to your friends and family.
Recommendations like yours mean a great deal to us and help others feel confident in choosing our services.
Thank you for taking the time to share your experience.
We look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Great service will definitely be back

Great service will definitely be back

July 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review!
We're delighted to hear that you received great service and that you'd be happy to return.
Providing a positive experience for every customer is what we strive for, so it's fantastic to know we met your expectations.
We really appreciate your feedback and look forward to welcoming you back in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Honest and trustworthy people who know what they are doing about motors vans

Great for reminding when you’re car is ready and your mot is about to expire overall great tradesmen and helpful at diagnosing any problems no bullshit excellent garage would recommend to anyone

July 22, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review!
We're delighted to hear that you found the team honest, trustworthy, and knowledgeable.
Providing reliable advice, clear communication, and quality workmanship is something our garages take great pride in, so it's wonderful to know that this came across during your experience with us.
We're also pleased that the reminders for MOTs and vehicle work were helpful, and that you felt supported when diagnosing any issues with your vehicle.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your feedback.
We look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

Welcoming

Welcoming. Ash 10/10
MOT ran out. Ash and crew got my car up to scratch, did work. Work was done and I was very happy about the price. Just because you can't see the garage from the road. It's there. Give them a gogara

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for taking the time to leave such a fantastic review!
We're thrilled to hear that Ash and the team looked after you so well and were able to get your car sorted after your MOT had expired. It's great to know you were happy with both the quality of the work and the price.
We'll be sure to pass your kind words on to Ash and the crew—they'll be delighted to hear them. And thanks for the tip for other customers too; we agree, they may be a little tucked away, but they're definitely worth finding!
We really appreciate your recommendation and look forward to helping you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Very good service.

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your lovely review!
We're delighted to hear that you received very good service. Providing a straightforward, reliable, and positive experience for our customers is always our goal.
We appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

No problems you book what garage you prefer

No problems you choose what's best garage for you to use and whether it's got good reviews you also have your car details including servicing stored on the website and app!

July 23, 2026
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Reply from BookMyGarage

Thank you for your great review!
We're delighted to hear that you've found BookMyGarage easy to use and that features such as garage reviews, have been helpful.
Our goal is to make it as simple as possible for motorists to find a trusted garage and manage their vehicle maintenance all in one place.
Thank you for taking the time to share your experience.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good communication

Good communication. Good prices. Quick and efficient.

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review.
We're pleased to hear that you found the service to be quick and efficient, and that our communication and pricing met your expectations.
Providing great value alongside excellent customer service is something we strive for every day.
We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Simple & easy to use from search to…

Simple & easy to use from search to booking

July 24, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic feedback.
We're delighted to hear that you found the process simple and easy to use, from searching for the right garage through to making your booking.
Providing a smooth and hassle-free experience is exactly what we aim for.
We really appreciate you taking the time to leave a review and hope to assist you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Excellent service

Excellent service

July 27, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your kind review.
We're delighted to hear you received excellent service.
Our team works hard to provide the best possible experience for every customer, so it's great to know we've met your expectations.
We really appreciate you taking the time to leave your feedback and look forward to helping you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Good

All good, straight forward

July 23, 2026
BookMyGarage logo

Reply from BookMyGarage

We're so glad to hear that everything was straightforward for you.
We appreciate your positive feedback and hope to help you again in the future.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

An excellent time saving facility.

This was the first time that I had used BookMyGarage to have my car fully serviced and it’s first scheduled MoT, which came as a deal offer from a servicing centre I have used previously. I found the online booking system easy and the chosen centre contacted me quickly to confirm date, time and cost. An excellent solution to saving me having to contact garages to fit in with my requirements. Would certainly use again and recommend BookMyGarage.

July 23, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review! ⭐⭐⭐⭐⭐
We're delighted to hear that your first experience with BookMyGarage was such a positive one.
It's great to know that you found the online booking system easy to use and that the servicing centre contacted you promptly to confirm all the details, giving you confidence in your booking.
Saving drivers the time and effort of contacting multiple garages is exactly what BookMyGarage is designed to do, so we're pleased that the platform helped you find a convenient option that worked around your requirements.
Thank you for choosing BookMyGarage for your full service and first scheduled MOT, and for taking the time to share your experience.
We really appreciate your recommendation and look forward to helping you again in the future.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Really easy to book

Really easy to book and very pleased with the garage I chose

July 26, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We're delighted to hear that you found the booking process easy and that you were very pleased with the garage you selected.
We aim to make finding the right garage as straightforward as possible.
We look forward to helping you again.
Best regards,
BookMyGarage

Rated 5 out of 5 stars

It was easy to locate a good garage and…

It was easy to locate a good garage and also book the required service. The experience at the garage was also great. They got the job done.

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic 5-star review.
We're so pleased to hear that you found it easy to locate a good garage and book the service you needed.
It's wonderful to know that your experience at the garage was great and that they got the job done to your satisfaction.
We look forward to helping you next time you and your vehicle need help.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Very easy to book

Very easy to book, local garage with next day availability. MOT and interim service at great value also

July 26, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your fantastic review.
We're delighted to hear that you found the booking process very easy and were able to secure an MOT and interim service with next-day availability at great value.
We appreciate you sharing your positive experience and hope to help you again.
Kind regards,
BookMyGarage

Rated 5 out of 5 stars

Simple booking

Simple booking. Efficient friendly staff and reasonable price. All in great searvice

July 22, 2026
BookMyGarage logo

Reply from BookMyGarage

We're so pleased to hear that you found the booking process simple, the staff friendly and efficient, and the pricing reasonable.
Making it easy for our customers to find great-value garage services without compromising on quality is exactly what we strive for, so it's fantastic to know you had such a positive experience.
Thank you for your kind words and for taking the time to leave your feedback.
We look forward to helping you again with your next MOT, service, or repair.
Warm regards,
BookMyGarage

Rated 5 out of 5 stars

Easy to book and excellent service at…

Easy to book and excellent service at chosen garage with accurate pricing and information

July 25, 2026
BookMyGarage logo

Reply from BookMyGarage

Thank you for your review - we're delighted to hear that you found the booking process easy and straightforward, and that the service you received from your chosen garage lived up to expectations.
Providing accurate pricing and clear information from the outset is incredibly important to us, so it's great to know that everything matched what was advertised and helped make the experience hassle-free.
Thank you for taking the time to share your feedback.
We really appreciate your support and look forward to helping you with your future MOT, service, and repair bookings.
Kind regards,
BookMyGarage

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