Booksibreaks Reviews 185

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more

Rated 5 out of 5 stars

We had a fabulous stay at Monteith on the Lake Hotel - part of the Karma Group. The staff were so friendly & welcoming- it was my hubby’s birthday & they had decorated our room with banners & ballooo... See more

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Rated 1 out of 5 stars

Refused to put things spoken about over the phone into writing. Told us our child could be booked onto the holiday "at a later date for just £60" then when came to book the holiday said this was... See more

Rated 5 out of 5 stars

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more

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4.2

Great

TrustScore 4 out of 5

185 reviews

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Rated 5 out of 5 stars

Absolutely beautiful location and very…

Absolutely beautiful location and very friendly and helpful staff. Had a lovely relaxing stay at karma lake of menteith hotel. Small rural hotel, food was really excellent, I would recommend it wholeheartedly to everyone!

February 24, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for booking with us! We´re glad you enjoyed your stay. Regards, Booksi Breaks.

Rated 5 out of 5 stars

The venue was really good although the…

The venue was really good although the weather was not great enjoyed the hotel and staff excellent food also great unfortunately the shower was almost nonexistent as the water pressure and temperature was cold.I understand the hotel is in a transition to upgrading the rooms so that should remedy that problem overall a great break

February 20, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for leaving a review. Our sincerest apologies for the issues with the shower, we will pass your feedback on to the resort. Regards, Booksi Breaks.

Rated 4 out of 5 stars

Superb location

Superb location, great food, good restaurant, bar and games room. Our room was nice enough; not spectacular, but the setting and the surrounding countryside certainly were. Stirling Castle and Loch Lomond were among the highlights of the trip, but visiting the Kelpies and a 15-mile bike ride from Aberfoyle were also great.

February 4, 2024
Unprompted review
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Reply from Booksibreaks

We are so pleased you enjoyed your break and appriciate your positive feedback!

Kind Regards

Booksi Breaks

Rated 2 out of 5 stars

Hit and miss

It was too far from amenities, we had to drive miles to see places, the room was nice but not quite up to standard implied by brooksy break staff. The Continental Breakfast was very good,Although dining room looked a little below standard ,whilst told of wine and cheese taster, we felt there should been met and invited to the event, No one showed us the emenities, due to my partner's parent taking ill we had check out after two days, we had evenig meal on first night and felt the meal was either frozen or prepacked and considering the price, if not for the discount given we would not have stayed

January 13, 2024
Unprompted review
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Reply from Booksibreaks

We appriciate the feedback you have given us and we will make sure to pass this on to the hotel.

Kind Regards

Booksi Breaks

Rated 4 out of 5 stars

Good product knowledge

Good product knowledge, balanced sales info, pertinent and conversational booking experience

January 23, 2024
Unprompted review
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Reply from Booksibreaks

Thank you for your lovely comments!

We hope you enjoy your break.

Kind Regards
Booksi Breaks

Rated 5 out of 5 stars

Lovely hotel

Lovely hotel, food was good, staff were welcoming. Will definitely find another Karma club stay

January 12, 2024
Unprompted review
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Reply from Booksibreaks

We appreciate your feedback and are delighted you enjoyed your time with Booksi Breaks!

Warm regards

Rated 5 out of 5 stars

Excellent Service.

Very helpful with good and prompt service and responds.

January 8, 2024
Unprompted review
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Reply from Booksibreaks

We’re grateful for your positive comments!

Hope you have a fantastic break.

Best regards,
Booksi Breaks

Rated 5 out of 5 stars

Team was very helpful.

December 15, 2023
Unprompted review
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Reply from Booksibreaks

Thanks so much for your wonderful feedback!

Wishing you a great break.

Sincerely,
Booksi Breaks

Rated 5 out of 5 stars

The people I spoke to on the phone were…

The people I spoke to on the phone were unfailingly helpful and polite and patient.

January 4, 2024
Unprompted review
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Reply from Booksibreaks

Thank for you your kind words. We here at Booksi Breaks hope you have a wonderful trip!

Warm Regards

Rated 5 out of 5 stars

Lovely area to visit.

The hotel was lovely and well run. The site was beautiful and well located.

December 15, 2023
Unprompted review
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Reply from Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time with us at Booksi Breaks!

Sincerely

Rated 4 out of 5 stars

So easy to book

November 13, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for your kind words. All of us at Booksi Breaks wish you a fantastic trip!

Warm regards

Rated 5 out of 5 stars

Lovely break

Ease of booking, keeping us informed about our break. The hotel karma lake of menteith hotel is lovely and staff are so friendly and attentive. Even the dog was made a fuss of

November 27, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for your feedback. We're thrilled you had a great experience at the resort!

Kind regards

Rated 5 out of 5 stars

Superb customer service

I have always thought that you always find out how good a company is when things don't go according to plan, when everything goes pear shaped.
Recently we had to Cancel a 4 night Break last minute due to a Family bereavement.
When contacted Booksi breaks were very sympathetic and made sure that our break could be re-scheduled for whenever we desired which was totally unexpected, they were so understanding and for this we are extremely grateful.

November 24, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for your kinds words. We offer our deepest condolences and we are happy we could help.

Kind Regards,

Booksi Breaks

Rated 2 out of 5 stars

Nice Hotel, Shame About The "Timeshare" Club

The hotel itself is a lovely building and promises a lot looking through the on-line description but it does need some TLC, which it probably hasn't seen since before Karma took it over from Best Western. It was a puzzle why renovations hadn't been done during the Covid lockdown since it was acquired before lockdown: would seem an ideal time to me. I was also left feeling suspicious of the Karma Club that was given the "big sell" treatment by two of their reps., "this is our best offer but if you sign up today I can do even better." I'm still unclear on what financial commitments might have been expected and the subtleties of partial ownership vs timeshare.

November 14, 2023
Unprompted review
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Reply from Booksibreaks

We appreciate the time taken to write this review. We take the comments seriously and we will feed this back to the correct channels.

Regards,
Booksi Breaks

Rated 5 out of 5 stars

Stunning views & location.

Had a great long weekend away at Karma Lake of Mentieth and Andy & Adele were great hosts and made sure we had everything we needed. The staff at the hotel are lovely and very accommodating, nothing is too much trouble for them. The morning and evening views are stunning and walking around the lake is very peaceful. Most of the meals were well tasty although we found the Sunday Roast was a bit of a let down.

November 17, 2023
Unprompted review
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Reply from Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time at the hotel! We will provide feedback for the Sunday Roast.

Sincerely

Rated 4 out of 5 stars

Comfortable room

Comfortable room, Excellent location, very good staff and the foot was very nice

November 13, 2023
Unprompted review
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Reply from Booksibreaks

We appreciate your feedback and are delighted you enjoyed your stay!

Warm regards

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