Booksibreaks Reviews 

189
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... See more

Rated 1 out of 5 stars

Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... See more

Rated 5 out of 5 stars

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... See more

Company replied

Rated 4 out of 5 stars

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... See more


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4.0

Great

TrustScore 4 out of 5

189 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(189)

18 reviews in the last 12 months

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Rated 2 out of 5 stars

Nice Hotel, Shame About The "Timeshare" Club

The hotel itself is a lovely building and promises a lot looking through the on-line description but it does need some TLC, which it probably hasn't seen since before Karma took it over from Best Western. It was a puzzle why renovations hadn't been done during the Covid lockdown since it was acquired before lockdown: would seem an ideal time to me. I was also left feeling suspicious of the Karma Club that was given the "big sell" treatment by two of their reps., "this is our best offer but if you sign up today I can do even better." I'm still unclear on what financial commitments might have been expected and the subtleties of partial ownership vs timeshare.

November 14, 2023
Unprompted review
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Reply from Booksibreaks

We appreciate the time taken to write this review. We take the comments seriously and we will feed this back to the correct channels.

Regards,
Booksi Breaks

Rated 5 out of 5 stars

Stunning views & location.

Had a great long weekend away at Karma Lake of Mentieth and Andy & Adele were great hosts and made sure we had everything we needed. The staff at the hotel are lovely and very accommodating, nothing is too much trouble for them. The morning and evening views are stunning and walking around the lake is very peaceful. Most of the meals were well tasty although we found the Sunday Roast was a bit of a let down.

November 17, 2023
Unprompted review
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Reply from Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time at the hotel! We will provide feedback for the Sunday Roast.

Sincerely

Rated 4 out of 5 stars

Comfortable room

Comfortable room, Excellent location, very good staff and the foot was very nice

November 13, 2023
Unprompted review
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Reply from Booksibreaks

We appreciate your feedback and are delighted you enjoyed your stay!

Warm regards

Rated 3 out of 5 stars

Has potential

Has potential
The hotel needs a lot of work. We were told that there were problems with getting permissions as its a listed building, however some of the simple things could be fixed without this i.e. only 2 shirt/dress hanger and 2 pretty useless trouser/skirt hangers. Leaky bathroom towel radiator - which didn’t work - but just stop the leak! Provide brollies to get from the main building to the other block of rooms.
Just a few ideas

November 13, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for taking the time to provide this feedback, we will pass this along to the resort. Your feedback is valuable.

Warm Regards,

Booksi Breaks

Rated 4 out of 5 stars

Booking made sufficiently

Booking made and questions answered sufficiently, all good.

November 14, 2023
Unprompted review
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Reply from Booksibreaks

We appreciate your kind words. Everyone at Booksi Breaks hopes you had an amazing trip!

Best wishes

Rated 5 out of 5 stars

Great hotel

The stay was great good hotel and very welcoming staff and Dog friendly

November 6, 2023
Unprompted review
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Reply from Booksibreaks

We appreciate your kind words. Everyone at Booksi Breaks is overjoyed you had an amazing trip!

Best wishes

Rated 5 out of 5 stars

Lovely staff

Lovely staff, so helpful with advice when making a booking. Always called back to ensure all ok.

November 13, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for your kind words. We are glad you had a great experience!

Regards,

Booksi Breaks

Rated 5 out of 5 stars

Thought offer was too good to be true.. NOT a scam

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfast free which had all options from pastries,various fresh fruits to salami & cheese.. All cooked options available with a 20% discount to menu price on all items.. Rural location so a vehicle necessary to get around.. We really enjoyed the break more than we expected as this was a location we wouldn't have thought to try..

October 28, 2023
Unprompted review
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Reply from Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time!

Sincerely,

Booksi Breaks

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money.
We really enjoyed our experience.
Can't wait to book the next trip with Booksi Breaks!

November 7, 2023
Unprompted review
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Reply from Booksibreaks

So happy to hear you had a great time away! We look forward to hearing from you in the future.

Kind Regards

Booksi Breaks

Rated 5 out of 5 stars

The staff were really helpful and…

The staff were really helpful and explained clearly and answered all my questions that I asked and put my mind at ease to make sure the holiday was not a scam Tom was very polite and patient with my questions I’m looking forward to the break

November 7, 2023
Unprompted review
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Reply from Booksibreaks

We are so glad to hear you had a great booking experience and hope you have a very relaxing time away.

Kind Regards

Booksi Breaks

Rated 4 out of 5 stars

So far so good! 😍

Good, honest, communication!
Polite & friendly!
Flexible booking!

October 27, 2023
Unprompted review
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Reply from Booksibreaks

We are so happy the booking process went smoothly for you, and we hope you enjoy your break next year!

Kind Regards

Booksi Breaks

Rated 5 out of 5 stars

Very polite informative staff

Very polite informative staff. The process was easy

October 16, 2023
Unprompted review
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Reply from Booksibreaks

We really appreciate you taking time to write us this review. We hope you have a great stay!

Rated 5 out of 5 stars

I did not have to repeat all my information

I did not have to repeat all information that I had given earlier.The booking was easy to do and the booking agent was very friendly.

October 12, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for taking your time to write us such a lovely review.

Kind Regards

Booksi Breaks

Rated 5 out of 5 stars

My experience

Well, the lady l spoke to was quite friendly and professional, and l was quite impressed with that.

October 9, 2023
Unprompted review
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Reply from Booksibreaks

Thank you for your kind review. We are happy to know you had a good booking experience!

Regards
Booksi Breaks

Rated 3 out of 5 stars

Shakespeare County

The main building is beautiful, quirky little sitting room with juke box and games room with huge pool table and record player. Pub is cute with nice court yard garden. Staff friendly and welcoming, but very much felt like most were still in training which is fine, but little things were getting overlooked (same glasses on the table outside 3 days in a row) Breakfast was basic could have a bit more choice, we ate in the conservatory as we had the dog. (Which was a real bonus to bring her as a treat) but did feel forgotten as often missing things in the morning on our table butter, glasses etc can't comment on restaurant we couldn't use as we had the pup so ate out.

We took part in the deal to sit in on a meeting based on Kama holidays for a big reduction on the price of the room. Which is really the only reason we came, as we wouldn't have been able to afford a holiday otherwise. Meeting was fine not too pressured, but we are not really the demographic as we don't have free time, age group or heve spare money to invest in this.

Honestly the room we were put in (old stables opposite main building) are no where near worth the full price asked and if I was paying that I would have left and asked for my money back. I completely understand its a listed building and any updates will take a long time, but walls paper thin (I mean it, you need ear plugs) bathroom cracked tiles, weak shower, odd placement of loo?
Windows need looking at, during a windy night they shake.... the bed was comfy tho. Felt very much like we were in the outhouses I am sure the rooms in the main house are much more impressive, my partner and I just took advantage of this deal and spent the time exploring on a rare holiday away from our business.

The area is 100 worth visiting, Shakespeare County lots of cute towns villages close by, Worcestershire is a great place to spend the day and many pubs that are dog friendly for evening meals.

So if you are worried about taking deal, do it enjoy the area, take ear plugs and don't expect luxury in your room.

September 23, 2023
Unprompted review
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Reply from Booksibreaks

We really appreciate all the feedback we get and we will be taking it all on board and passing it on.
Thank you for taking the time to write to us .

Kind Regards

Booksi Breaks

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