Milven (my project manager) was excellent. He was communicative and always happy to work with what I wanted. The initial draft of the store did have a few little issues, but these were ironed out w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As the owner of a 15-year Shopify Partner marketing agency, I'm thoroughly familiar with the top themes & apps. As an agency, there are many reasons we rarely recommend themes outside the Shopif... See more
I can’t thank Milven and the Booster Theme team enough! They’ve done a fantastic job with my recent website update, and the transformation is incredible. They took the time to understand my vision and... See more
Company details
Written by the company
2X your Shopify store sales in a few clicks with one of the most advanced Shopify theme ever created. 🚀
Contact info
4.0
Great
201 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very poor theme
Worst theme we’ve ever used. The templates are by far the worst i have ever seen it’s like a child has designed them. Definitely would not recommend there are feee templates on side shopify which have a better look. As for apps they say will save £100s is a complete lie majority of the so called payed apps are free anyway overall experience extremely poor theme, poor customer service. If your thinking of using booster id do your research first.
June 11, 2024
Unprompted review
Reply from Booster Theme
Hello Jake,
Thank you for your feedback, even though it's critical. We take all reviews seriously and use them to improve our themes and customer service. We understand your disappointment with the theme and want to address your specific concerns:
Template Design:
We apologize if the default templates didn't meet your expectations. Our theme offers a variety of pre-built layouts to serve as a starting point. However, we understand that some businesses require a more unique look.
Demo Option:
Our theme has a Demo option within the theme editor. This enables the theme to use pre-populated images and menus to fill the sections, giving you a better idea of the template's potential.
Customization Flexibility:
While we offer pre-built layouts, all of our presets are highly customizable. You can easily change sections, colors, layouts, and add new blocks to tailor the theme to your specific niche and brand identity.
We appreciate you bringing your concerns to our attention. Your feedback is valuable as we strive to improve the Booster theme and our customer service.
We wish you the best of luck with your Shopify store.
Sincerely,
The Booster Theme Team
Advertisement
Absolutely zero support if a problem…
Absolutely zero support if a problem occurs you will be waiting weeks just for a resolution. I would not recommend using. The customer support is absolutely terrible they are not based in the U.S. so if you have a problem needing to be fixed right away it will not happen. Once plan is up at the end of the year will not be renewing
May 25, 2024
Unprompted review
Reply from Booster Theme
Hello Mario,
Thank you for your feedback. We sincerely apologize for the frustrating experience you had.
We understand how important timely resolutions are. We're actively working to improve our response times and streamline our support processes.
Regarding our support team location: To best serve our customers from all over the world, our support team is not strictly US-based. We have teams assigned to operate during Eastern Standard Time (EST) hours, as well as teams in other time zones. Can you tell us more about the issue you encountered? We'd like to investigate it further and ensure a faster resolution in the future.
We value your business and want to regain your trust. If you're willing to give us another chance, please reach out to our support team. We'd be happy to discuss a potential solution for your specific issue and answer any questions you may have.
Thank you again for your feedback. We appreciate your understanding.
Sincerely,
The Booster Theme Team
A theme for speed
👩💻 A small checklist we use to evaluate the theme, our main goal was to improve speed, using it since March.
Price: Kind of expensive, but it comes with a ton of features and the speed was guaranteed.
Trial: No.
Reviews/Comments: Good Youtube Shopify Developers reviews and a good score on Trustpilot.
Change Log: Good update frequency.
Documentation: Good comprehensive documentation to set up and troubleshoot issues.
Compatible: Ask for compatibility with CSS Frameworks, doesn´t work with Bootstrap.
Mobile/Responsive: Good.
Page Speed Test: Comparing with other themes, Booster surpasses, we get 98 for Desktop and 60 for Mobile, we used separate images for each device to help the theme even more.
Customizable: Good to match the store's branding and design, we used the templates to find a similar to the old theme to speed the migration.
Support: They need to hire more people to solve cases faster.
March 22, 2024
Unprompted review
Reply from Booster Theme
Hi Cindy!
Wow, thank you so much for taking the time to write such a detailed and insightful review of Booster! We're absolutely thrilled to hear that it's helped you achieve a significant speed improvement on your Shopify store.
We understand your point about the price, but we're glad you recognize the value it brings with its extensive features and guaranteed speed boost. Additionally, your feedback about the documentation, change log, and mobile responsiveness is truly appreciated! We strive to make Booster user-friendly and adaptable.
While we're happy with your positive feedback on support, we completely agree – there's always room for improvement! We're actively working on optimizing our support processes to ensure faster response times and even better overall service for our valued customers.
We're constantly looking for ways to improve compatibility, and your feedback is valuable in guiding our development.
In the meantime, if you have any further questions or need any assistance with your Booster theme, please don't hesitate to reach out to our support team. We're always happy to help!
Thanks again for the fantastic review! We truly appreciate your business.
Sincerely,
The Booster Theme Team
Great theme and fast support.
Great theme. Terrific performance, and they keep adding extras, making it even more value for the money. I had a recent issue with the swatch colour choices. Their support is well structured, and they answer really quickly. They went in and fixed it within 48 hours. Great backup, and can't recommend these guys enough.
May 14, 2024
Unprompted review
Reply from Booster Theme
Hello Richard!
Wow, thanks for the amazing review! We're delighted you love Booster and the ongoing value we bring with new features. We appreciate you letting us know about the swatch color issue, and we're so glad our support team was able to jump in and fix it quickly for you. That's exactly what we strive for! We'll keep working hard to deliver the best possible experience.
Sincerely,
The Booster Theme Team
Overall good experience.
The theme is very easy to use and comes with many useful features. Overall good experience. Great customer service.
April 27, 2024
Unprompted review
Reply from Booster Theme
Hello Mayur!
Thank you so much for taking the time to share your experience with Booster Theme! We're thrilled to hear that you found our theme easy to use and packed with useful features. Making your experience seamless and efficient is always our top priority.
Our team is dedicated to providing exceptional customer service, so it's fantastic to hear that you had a great interaction with us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
Once again, thank you for choosing Booster Theme. We appreciate your support and look forward to continuing to exceed your expectations.
Sincerely,
The Booster Theme Team
Advertisement
Fast and good
February 27, 2024
Unprompted review
Reply from Booster Theme
Hello Repair Mart team.
That's fantastic to hear! We appreciate you taking the time to leave a review, and we're thrilled that you found the theme to be both fast and effective. Is there anything specific you liked about it? We're always looking for ways to improve! Thanks again!
Sincerely,
The Booster Theme Team
website speed is insane
website speed is insane. sometimes I'm able to achieve 0.8s, but on average it's about 1.5s. Super fast
March 31, 2024
Unprompted review
Reply from Booster Theme
Hi Andrew.
That's fantastic to hear! We put a lot of effort into making sure the theme is lightning fast, and we're thrilled to hear you're experiencing load times as quick as 0.8 seconds. An average of 1.5 seconds is awesome too - that's going to keep your visitors happy and engaged.
Thanks for taking the time to leave a review! We really appreciate it.
Sincerely,
The Booster Theme Team
Major time saver
Saves time and reduces the number of other apps you need to run your business.
March 30, 2024
Unprompted review
Reply from Booster Theme
Hello Gushiv!
5 stars! That's amazing feedback, thank you so much! We designed this theme with the goal of making it an all-in-one solution for businesses, so we're thrilled to hear it's saving you time and reducing the number of apps you need to manage.
More time to focus on what matters - that's exactly what we want to help you achieve.
Thanks again for the fantastic review!
Sincerely,
The Booster Theme Tea
Flexibility
We tested years ago, but now we're looking to invest in something that brings the flexibility of Booster.
March 28, 2024
Unprompted review
Reply from Booster Theme
Hello Darts Direct,
Welcome back! It's great to have you considering us again. We've certainly come a long way since then, and a core focus has been on building an even more flexible theme. We've made significant strides in offering a wide range of customization options and integrations to ensure our theme adapts to your specific needs.
Again, thanks for choosing Booster Theme!
Sincerely,
The Booster Theme Team
Advertisement
Booster theme has been able to…
Dramatically improve my site speed and also save me money on app add ons that I was paying for previously. If you have any customizations - you'll need to manually update your theme with every update which is cumbersome. Also, you'll need to do a bit of coding yourself if you need to customize. Overall, happy with the theme!
July 1, 2023
Unprompted review
Reply from Booster Theme
Hello Rory!
Thanks for the fantastic review! It's awesome to hear the theme helped you achieve both faster site speed and savings on app add-ons. Those are big wins!
We understand your concerns about the theme updates. It's definitely something we're considering for improvement to make things more user-friendly.
In the meantime, if you ever run into some roadblocks, our support team is always happy to assist! We appreciate your feedback and are thrilled you're happy with the theme overall.
Sincerely,
The Booster Theme Team
Great template for e-commerce
Great template for e-commerce: very complete suit of apps to improve customer experience. Very powerful!
March 20, 2024
Unprompted review
Reply from Booster Theme
Hello Tobia,
Thanks for the fantastic review! We designed this template with a focus on empowering businesses to create a seamless shopping experience for their customers. Hearing that it's having a positive impact is very rewarding.
If you have any questions or need help with anything as you build your store, don't hesitate to reach out!
Sincerely,
The Booster Theme Team
It is probably the best theme for the…
It is probably the best theme for the Shopify store, and it has a lot of features. Great customer service as well.
November 20, 2023
Unprompted review
Reply from Booster Theme
Hello Luis,
We put a lot of effort into making this theme feature-rich and easy to use, so we're glad it's exceeding your expectations. Excellent customer service is also a priority for us, so we're happy to hear you've had a positive experience. Thanks for the 5-star review!
Sincerely,
The Booster Theme Team
Love the Booster theme
Love the Booster theme! It has sooooo many features on it, it has saved me soooo much money on plug-ins! Never going back!
March 20, 2024
Unprompted review
Reply from Booster Theme
Hello Stephanie!
Thank you for the 5-star review! We love that Booster has become your all-in-one solution. It sounds like you're taking advantage of all the features that would normally require multiple apps, which is exactly what we hoped for. Glad we could help you save money and streamline your store!
Sincerely,
The Booster Theme Team
Advertisement
The theme is very fast and easy to use
The theme is very fast and easy to use. We required some customizations and the Booster theme was able to get it done in a timely manner. Good service.
March 4, 2024
Unprompted review
Reply from Booster Theme
Hello Angelo,
Speed, ease of use, and fantastic customer service - that's what we strive for! We're happy to hear Booster fit the bill on all three fronts. It's always rewarding to know our team was able to deliver your customizations quickly. Thanks for the review!
Sincerely,
The Booster Theme Team
I found the booster theme to be very easy to navigate and use
I found the booster theme to be very easy to navigate and use, having all the pre-built apps helps to keep the costs down along with maintaining my website speed, its also great that i can jump to a new theme if i want to rebrand or change things around.
March 1, 2024
Unprompted review
Reply from Booster Theme
Hi CP!
We truly appreciate the 5-star review! It's great to know you find Booster Theme user-friendly and cost-effective. It's wonderful that you find the design adaptable for future changes. We appreciate you choosing us!
Sincerely,
The Booster Theme Team
I love Booster Theme!!
March 15, 2024
Unprompted review
Reply from Booster Theme
Hello Alicia!
We're so grateful for the 5-star review! It means a lot to hear you had a positive experience. Thank you for choosing us!
Sincerely,
The Booster Theme Team
Many build in features, but cannot recommend
The theme has a lot of great build in Features and many possibilities for adjustments!
There were some points where support was needed. They are always very helpful. Thank you!
UPDATE: we ended up changing the theme because there were many many bugs in the theme. Even simple features like a contact form did not work. We worked 6+ months together with the support to get a version we could go live with. Yes, it has many features etc. but in the end it does not work well unfortunately. sorry but cannot recommend.
Jakob
March 15, 2024
Unprompted review
Reply from Booster Theme
Hi Jakob!
Thank you so much for your fantastic review! We're thrilled you love the features and customization options our theme offers. It sounds like you might have encountered some situations where you needed our support team's help. We're always happy to hear they were able to assist you – that's what we're here for!
Thanks again for your feedback. We really appreciate you choosing our theme!
Sincerely,
The Booster Theme Team
Advertisement
Great Platform
I've been happy with Booster theme so far. Seems stable, fast and the design is solid.
September 14, 2023
Unprompted review
Reply from Booster Theme
Hi Paul!
Thanks for the 5-star review! We appreciate you taking the time to share your experience. It's great to hear that you're happy with Booster's stability, speed, and design.
We strive to create themes that are reliable, perform well, and look great – so your feedback is truly valuable.
Thanks again for choosing Booster!
Sincerely,
The Booster Theme Team
The support team handles everything…
The support team handles everything perfectly! They are a joy to work with.
March 8, 2024
Unprompted review
Reply from Booster Theme
Hi Andre!
Thank you for the 5-star review, especially for highlighting our support team! We take pride in offering exceptional service, and hearing that they've been a joy to work with makes our day.
We'll be sure to pass your kind words along to the entire team.
Thanks again for choosing us!
Sincerely,
The Booster Theme Team
Best theme
I have been using booster theme for the past 5 years and Its the best theme out there. Their customer support is also on point. Using it on my 2 stores. Just a recent shopify issues with booster has made the update very difficult but overall good experience
March 15, 2024
Unprompted review
Reply from Booster Theme
Hello Rizaries!
We're truly humbled to hear you've been a loyal Booster user for 5 years and consider it the best theme out there. That kind of trust means the world to us.
We're also happy to hear our customer support has consistently been on point for you across your two stores. We apologize for the recent difficulties you've encountered with a Shopify update impacting Booster. Our team is actively working on solutions to ensure a smooth update process.
In the meantime, we're thrilled to hear your overall experience has been positive. Our customer support team is always here to help, so please don't hesitate to reach out if you have any questions or need assistance.
Thanks again for being a valued customer!
Sincerely,
The Booster Theme Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.