Bootsphoto.com Reviews 

17,772
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,868 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products like prints and photo books, noting their clarity and excellent finish. The ordering process is often described as straightforward and easy to use, with many appreciating the available choices and excellent service. However, some customers noted inconsistencies with delivery services, experiencing delays or items not arriving as expected. A few people also reported occasional product issues, including incorrectly cropped pictures, missing parts, or minor printing flaws. Some reviewers mentioned difficulties with order tracking and communication regarding their purchases.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the excellent results and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the great photo quality, clear images,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising prompt and quick delivery,... See more

Service

Users describe positive interactions with service, with many reviewers praising the excellent and quick... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Once I'd worked out how to do the albums it was easier and fairly straightforward. When I pressed the button to send it came up with error but not sure what the errors were. Looked ok to me but didn'... See more

Rated 4 out of 5 stars

I ordered an aluminium print to withstand steam in the bathroom. The ordering process was easy, the delivery was prompt and we were delighted with the product - and then we noticed the scratch on t... See more

Rated 4 out of 5 stars

Easy and efficient to upload and order prints via the website. Good quality prints too. Sadly the efficiency of the photo printing is let down by very slow delivery by Royal Mail. Boots should look in... See more

Rated 4 out of 5 stars

Nice and easy transaction Software wasn't too bad to use. Book was very nice when completed, a couple of glitches with photographs - gave a warning about quality/size but was OK when printed (was f... See more



Company details

  1. Photo Printing Service

Written by the company

For all your photo needs Boots Photo has a fantastic product range, great prices and special offers as well as handy delivery methods - you can deliver to home or deliver to your local store for your convenience!

Boots Photo

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

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4.1

All reviews

(17,772)

1,719 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The delivery from factory to Boots…

The delivery from factory to Boots store took an age. Initially it was delivered to the store when the store was closed. It's almost laughable. That attempt was made more the 24h after I was notified that it was in transit.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Gross incompetence. Items didn’t arrive

Gross incompetence. Wont use again.
Ordered £70 of photos to be printed including a fee for store delivery. Half the items sent to the store the other half missing. Online tracking has zero updates of use, staff in the store totally unclear on the order and collecting what was sent was a nightmare. They didn’t know how to find the deliveries, look up orders in the system and really seemed surprised to learn that Boots even offered this service. Total shambles. If I’d known it’d turn into a two store trips, two phone calls to complain and ultimately get a refund I’d had have just ordered from one of the many other photo printing services. Will never use this one again. Absolute pain!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, dead easy to customise and order, quicker delivery time and cheaper overall than expected. Epic service, will be using again and was exactly what I was looking for 😁😁

June 24, 2026
Rated 1 out of 5 stars

Item never arrived on time for sons…

Item never arrived on time for sons birthday, went to store to collect not there had a long wait and still didn,t turn up expected item to therefore be replaced refunded and delivered too my home but this wasn't done horrendous customer service and service in general

June 10, 2026
Rated 4 out of 5 stars

A calendar to celebrate a life well lived

Bought this for a very good friend after the loss of his wife.
We have not gifted it to him yet as we are waiting for his birthday/Christmas.

I was very pleased overall with the quality of the photographs I chose for each month on the calendar.
I hope that the recipient will be pleased also as we are intending this to show our great affection for him and to celebrate the life of his beautiful wife and all she means to us.
Thank you.

June 24, 2026
Rated 4 out of 5 stars

Lovely quality albums

Once I'd worked out how to do the albums it was easier and fairly straightforward. When I pressed the button to send it came up with error but not sure what the errors were. Looked ok to me but didn't say why there was an error. I had eight albums, one had about a dozen pictures missing obviously due to the errors. The albums are well made and the picture quality is very good. I probably didn't understand something properly so more explanation would have helped. I printed some of the missing pictures myself and put them in

June 20, 2026

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