We were able to make an appointment on a Sunday morning for an engineer to come on Tuesday to look at our 4 month old dishwasher that had stopped working with an E31 error code. The engineer was able... See more
Company replied
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Review summary
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Quality products which, in my experience, last well and are worth the price. Always substantial in appearance. The Bosch Centre is a good idea as gives a range of information. My one customer servi... See more
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Happy with telephone call taken by bosch. Appointment booked quickly. Engineer phoned before arrival. Was polite and courteous. Checked machine and informed us what was going to happen. Very happy to... See more
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What i love most about Bosch 4series stand mixer is how convenient and compact it is. It doesn't take up much space on the kitchen counter, yet it offers a great range of functions making it very ver... See more
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Company details
About Bosch Home UK
Written by the company
At Bosch Home UK, we're continuously developing and desiging new initiatives to make your life at home easier.
We are a global leader in large and small home appliances, specialising in eco-friendly technology, our products are invented for life.
Deriving from our commitment and thoroughness with every single product made, our home appliances represent uncompromising quality, technical perfection and absolute reliability.
By your side – today, tomorrow and in the future. Our home appliances. We can't simply cancel your daily routines for you. But we can shorten them for you. We always offer absolute peak performance to make your everyday life easier. Our home appliances represent uncompromising quality, technical perfection and absolute reliability. Yesterday, today and in the future.
Our range includes; Dishwashers, Hobs, Fridge Freezers, washing machines, vacuum cleaners and many more.
Bosch strives to invent for life. But unpredictability is one of life’s certainties. So we want to equip and support our customers in any circumstances.
If our customer should ever run into difficulties, faults or issues, we are proud to offer the Bosch Genuine Service.
The Bosch Genuine Service consists of our 350 specialised engineers who can repair Bosch appliances. This dedicated team is trained to be able to repair, but also increase and improve an appliance’s longevity. Just another reason why Bosch large appliances are one of the best investments you can make for your home.
Our team of local and highly skilled engineers come with unparalleled knowledge and expertise when it comes to Bosch appliance repairs.
visit our website contact usTwo Year Manufacturer's Warranty
Written by the company
- All Bosch appliances have a two year manufacturer's warranty as standard to protect against any manufacturing and material faults and defects during this warranty period.
- To register your appliance online for its two year manufacturer's warranty, please create a MyBosch account, or log in to your MyBosch account if you already have one.
Contact info
Old Wolverton Road, MK12 5PT, Milton Keynes, United Kingdom
- +44 344 892 0115
- bosch-home.co.uk
4.8
Excellent
29K reviews
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Reply from Bosch Home UK
Hello Rosanna, thank you for your review.
We're so pleased to hear you received great service and that the engineer was helpful, pleasant, and tidy.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello Kat, thank you for your review.
It's great to know you found our service to be kind, helpful, and efficient.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello Esema, thank you for your review.
We're glad to hear that you were happy with our quick response and timing.
Thanks,
Brett
Bosch Home Appliance Customer Service
The fridge freezer was delivered…
The fridge freezer was delivered damaged and the day after an engineer tried to replace the fridge door but was unsuccessful. He said the unit was misaligned and may have been damaged in transit. We were sent a replacement and this one is perfect.
September 11, 2026
Everything was fine and smooth
September 11, 2026
Reply from Bosch Home UK
Hello Nick, thank you for your review.
We're pleased to hear that everything was fine and the process was smooth for you.
Thanks,
Brett
Bosch Home Appliance Customer Service
Excellent service, can't fault them.
Engineers always helpful and explained exactly what they were going to do.
Also advised me on how to maintain my washer/dryer after use.
September 12, 2026
Reply from Bosch Home UK
Hello Jeni, thank you for your review.
We appreciate you sharing that you received excellent service and that our engineers were helpful, explained the process, and provided advice on maintaining your appliance.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello David, thank you for your review.
We're glad we could provide a good and prompt service for your washing machine pump repair.
Thanks,
Brett
Bosch Home Appliance Customer Service
Great service from engineer…great engineer visit
Great service from engineer professional respectful and really helpful
September 14, 2026
Reply from Bosch Home UK
Hello Linzi, thank you for your review.
It's great to know you received great service and that the engineer was professional, respectful, and really helpful.
Thanks,
Brett
Bosch Home Appliance Customer Service
Very good and helpful engineer came
September 15, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We're happy to hear that you found the engineer to be very good and helpful.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to know that you received good service and that you always find our engineers to be thorough and friendly.
Thanks,
Becki
Bosch Home Appliance Customer Service
Bosch really great efficient with my order
Bosch were extremely efficient with acknowledging my order, processing and delivering my order.
September 13, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are so pleased to hear that you found us to be extremely efficient with acknowledging, processing, and delivering your order.
Thanks,
Becki
Bosch Home Appliance Customer Service
Very efficient process from first to…
Very efficient process from first to last. Competitive too, when compared with local engineers.
September 15, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
It is great to hear that you found our process to be very efficient from first to last, and that our pricing was competitive.
Thanks,
Becki
Bosch Home Appliance Customer Service
Superb engineer
Superb engineer, and speedy resolution, but regulations mean that they cannot assist the customer moving a stacked dryer, which means delays in scheduling 2nd appointments etc. the booking and scheduling process needs to be amended to plan for that before the site visit.
September 13, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are delighted to hear that you found our engineer to be superb and that they provided a speedy resolution. However, we are sorry to learn about the delays caused by the policy regarding stacked appliances.
We appreciate you sharing this valuable feedback on how our booking and scheduling process could be improved to plan for these situations.
Thank you again for your feedback,
Becki
Bosch Home Appliance Customer Service
After 5 visits to try to repair the…
After 5 visits to try to repair the fridge it was replaced and how wonderful to have a fridge that works!! All the engineers did their best - Danny came twice and was super helpful. So glad it got resolved l.
August 28, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are very sorry to hear that it took five visits to resolve the issue with your fridge. We understand this must have been a very frustrating experience and we sincerely apologise for the inconvenience caused.
We are glad that the appliance has now been replaced and is working well for you. We also appreciate you taking the time to highlight the helpful service you received from our engineers, especially Danny, and we will ensure your kind words are passed on.
Thank you again for your feedback,
Becki
Bosch Home Appliance Customer Service
I was able to report
I was able to report, get an engineer visit and resolution to my issue in no time at all. The engineer Ken was timely, cordial, worked quietly and quickly and fixed the issue. Thanks for a great service
September 15, 2026
Reply from Bosch Home UK
Hello Craig, thank you for your review.
We're glad to know the process was quick from start to finish and that the engineer provided timely and professional service to resolve the issue.
Thanks,
Brett
Bosch Home Appliance Customer Service
Karl who delivered and installed the…
Karl who delivered and installed the dishwasher was brilliant
September 12, 2026
Reply from Bosch Home UK
Hello Mr Carter, thank you for your review.
We are delighted to hear that Karl was brilliant during the delivery and installation of your dishwasher.
Thanks,
Brett
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello Humphrey, thank you for your review.
We're happy to hear you found our service to be prompt and efficient.
Thanks,
Brett
Bosch Home Appliance Customer Service
Following confirmation phone call
Following confirmation phone call, engineer came on time.
Clear checks.
September 12, 2026
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad to know the engineer arrived on time and performed clear checks on your appliance.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are happy to hear that you are happy with your item.
Thanks,
Becki
Bosch Home Appliance Customer Service
Reply from Bosch Home UK
Hello, thank you for your review.
We are glad to know you were pleased with all aspects of the service you received.
Thanks,
Becki
Bosch Home Appliance Customer Service
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