Unresponsive customer support from Bosch
I reached out to Bosch regarding a repair completed on my Bosch AC unit and was given a case number, only to be completely ghosted. After receiving zero communication, I sent a follow-up email hoping to resolve the issue, but I have yet to receive a single response. It is completely unacceptable for a major brand like Bosch to ignore a customer inquiry and zero accountability. Having a case number means nothing if their support team ignores you. If this is the level of customer care I can expect, I will strongly think twice before purchasing any Bosch product in the future. Why won't they honor their support commitments?








