Bosphorus Leather Reviews 

Great products, endless options and excellent customer service! Thank you Bosphorus Leather 👏👏👏

It was easy to order my gift card.

The product quality is indeed very high, unmatched on the market. Customer service could be improved, but it's definitely worth it

Heavy import duties levied by FEDEX after shipment was received. Had not idea this is shipped from Turkey without paying any import duties Buyer beware.

Update! (26th of October):

Today I finally received my bag and although the delays have been frustrating, I must say the quality is exceptional.

The bag truly is beautiful and made to spec.

In the meantime I have also been contacted directly by the person with whom I placed my purchase, which at least indicates to me that they do take their craft, product and customser experience seriously.

It is still unknown whether I receive any kind of compensation.

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I placed an order on the 22nd of July and now, on October 16th, I am still to receive my order.

When placing my order, I was kindly notified that production might take anywhere between 2 and 5 weeks. Since I opted for some customizations, this seemed fair enough.

After some time, I got curious for the scheduled delivery, and after asking for an update serveral times, I always got a polite reply.

On October 2nd, 10 weeks after purchase date(!), I enquired once more. I was promised then that my purchase “was scheduled to be completed and shipped next week”. So the deadline became October 10th.

It is now October 16th and I am yet to receive my purchase. Unfortunately, I have had no response yet on an e-mail I sent earlier this week.

I find it extremely disappointing that made promises and deadlines are not kept and that I had to enquiry several times. Not once have I received an update from the company on its own. Certainly at this premium price point, one should expect better.

As for the quality of the product, I am yet to discover it, but it is safe to say that I am not convinced by this company as of yet.

Ordered a customized version of one of their watch rolls. Looks absolutely flawless and exactly what I wanted.

Their products might be on the expensive side, but you are definitely getting what you are paying for.

Without a doubt, 100% recommended.

Second order from them. Excellent product, fast shipping.

Amazing case every detail was handled with skill and better than my LV case.

Deb

Nice products. Need to air them out though due to strong glue smell. Dryer sheets closed inside help with the smell...

Worth the wait! Beautiful and better than I ever hoped!

I ordered a ready to ship item that was listed with a 4–8 day delivery window. After placing my order, I received an email confirmation that my order was expected to arrive in 10 business days. This was quite disappointing as I was planning to gift the item by a certain date. If I had time to wait longer, I would have ordered a made to order item. When the package did arrive, I was slapped with an unexpected $70 import duties charge. Having never experienced this before, I looked into it. I now see that Boshporus Leather's website states they are not responsible for these charges under the FAQ page. This is very misleading as it was not explicitly stated at checkout. This unexpected additional charge on top of my expensive purchase will prevent me from purchasing from this company again. This is quite disheartening as I saw they are highly recommended.

Customer service? NONE. Contact email? NONE Purchase assistance? NONE
I'm withdrawing my purchase due to the LACK of any type of communication.

*Follow up to their reply, Even in their response to my post, they STILL gave no way to contact them! How would they collect any ordering information when "my" information is not posted here? It's all just a FAKE website. Beware.

I ordered a custom case for my watches. It was not built to specs agreed upon. I originally asked for a 3 tier case that fit my safe but received a 2 tier case that does not fit at all. Complete waste of $2.7k.

Update:
They are remaking the case. We’ll see if turns out right this time.

Second Update:
Its been two months and still haven’t gotten the replacement.

The leather watch case is more luxurious than I expected.

I originally ordered a Bosphorus Leather watch roll and unfortunately experienced an issue with the first piece. I contacted their team, and I have to say I was very impressed with how seriously they took my concern.

They were incredibly responsive, apologised for the issue, and offered to produce and send me a replacement. They also allowed me to choose a different leather and colour combination, which I really appreciated. Throughout the process, they kept me updated and were genuinely committed to making things right.

I have now received the replacement, and the new piece is really beautiful and very well made. The leather, craftsmanship and overall finish are excellent, and I am very happy with my choice.

What stood out to me most was not simply the product, but the way Bosphorus handled the situation. Mistakes can happen with any company, but taking responsibility and going the extra mile to resolve the issue is what makes a company stand out.

I would also like to thank Mirac and Buse for their patience, communication and help throughout the process.

I am very happy with my purchase and would definitely consider Bosphorus Leather again in the future.

Highly recommended.

Bought a Watch Roll and loved it!

Love the leather used on it, can tell that it is a good quality and will last a lifetime. Love the design and the colour of it.

Really frustrating experience. My order was not delivered for almost 8 weeks after I placed it. Throughout I was promised that everything was "almost finished" and would be sent "asap" but another month passed after those messages. Customer service appeared cheerful but was unhelpful and then disappeared whenever anything was difficult. I was patient throughout but eventually asked whether my order could be sent to arrive with me by a particular date. I was promised that it would arrive by that date. But of course that deadline was missed as well. Communications that appear friendly and understanding but are really just trying to placate and hide bad service is rather unpleasant.

Great quality. Great service

The watch roll is beautiful. I ordered the Galata - Saffiano Olive Green Watch Roll for 3 watches. Two reasons prompted me to rate the product with 4 stars. First, I thought I was going to get the watch roll with the diamond interior stitching. However, when I checked my order, I saw that I failed to order the roll with the diamond stitching. In order to get the right item, I had to click on a different product. The option for the interior stitching was not present in the Galata item webpage. This was not necessarily intuitive when ordering, hence, the 4 stars. Additionally, the leather has an awful smell that I hope will go away soon. The smell transfers over to my watch band, which is not pleasant at all. I'm hoping that by keeping the roll open to air out that the stentch will fade.

I had high expectations for this product and company based on their reputation. All of them were met or exceeded. No surprises here, this is the top shelf.

Chad