Bosphorus leather products are of exceptional quality and even more incredible is their customer service. They relentlessly want you to be happy with what you order and they will bend over backwards t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The customer service is excellent. Ordered the wrong one but asked for a change and they do it straight away. I'm so impressed at the quality of both the customer service and the item Looking forward... See more
I had an issue with my initial order. But the team reached out to me to support solving the issue. I must say Buse is a fantastic person thanks to her the issue was resolved in no time. I’m very happy... See more
Company replied
Hands down the most luxurious watch boxes in the price range I’ve seen. Would definitely recommend. Ace customer service, they respond so quickly and they’re always helpful (Buse especially made my pu... See more
Company details
Written by the company
We are a part of World Luxury Watch Industry, working on Handmade "Leather" watch straps, watch cases such as watch rolls, watch trunks, watch trays, custom demand drawer trays.
Contact info
Yakinca Adiyaman Road 18/2 , Malatya, Turkey
- info@bosphorusleather.com
- www.bosphorusleather.com
4.4
Excellent
608 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The customer service is excellent
The customer service is excellent. Ordered the wrong one but asked for a change and they do it straight away. I'm so impressed at the quality of both the customer service and the item
Looking forward to buy more watch case from you
October 16, 2025
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Reply from Bosphorus Leather
Dear Naz,
Thank you for your kind words! We’re very happy to hear you had a great experience and were pleased with our service. Your support means a lot to us.
Best regards,
Bosphorus Leather Team
Reply from Bosphorus Leather
Thank you so much for your kind feedback! We’re delighted to hear you love the box and are happy with the quality. It truly means a lot to us.
Best regards,
Bosphorus Leather Team
Reply from Bosphorus Leather
Dear De Nico,
Thank you for your kind words! We’re very happy to hear the product met your expectations and that you’re pleased with it. Your support is truly appreciated.
Best regards,
Bosphorus Leather Team
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Updated Review
Placed an order 32 days ago and still nothing. No updates, no tracking. Just silence. I've reached out multiple times and they just keep saying "soon" and apologize. No idea if I'll ever get it at this rate or what's going on.
Edit - finally received tracking. Will update score once received. Owner was nice enough but hasn't been a pleasant buying experience.
Edit - shipping was quick once it was sent. Watch roll good quality. If they can improve their communication and check out process, then I would score much higher.
Have changed from 1 star to 3. Buse, the owner, seems like a nice guy.
July 26, 2025
Unprompted review
Reply from Bosphorus Leather
Dear Shaun,
Thank you for updating your review and sharing your honest experience. We’re glad to hear that you are happy with the quality of the watch roll and that delivery was smooth once shipped. We sincerely value your feedback on communication and checkout, and will work on improving this for a better experience in the future.
Best regards,
Bosphorus Leather Team
Second purchase!
I have purchased twice from Bosphous leather. The customer service is top notch. The leathers and products are great. Thank you!
August 4, 2025
Reply from Bosphorus Leather
Dear Valerie,
Thank you so much for your continued trust and support! We’re delighted to hear you’re happy with both the products and our customer service. It means a lot to us.
Best regards,
Bosphorus Leather Team
I had an issue with my initial order
I had an issue with my initial order. But the team reached out to me to support solving the issue. I must say Buse is a fantastic person thanks to her the issue was resolved in no time. I’m very happy with my Ephesus case. It’s functional, very easy to use on a daily basis has the luxurious look i was looking for, the inside is Suede so the watch doesn’t get scratched. Highly recommend if you’re a frequent traveler or even if you’re not tbh. Your watch is sitting in the case secured, the case is not bulky so you can carry in your carry on bag and it’s a 2-step to put the watch in and out of the case. Again! Thanks Buse, you’re a superstar
July 8, 2025
Reply from Bosphorus Leather
Dear A S,
Thank you for sharing your experience! We’re very happy to hear the issue was resolved quickly and that you’re enjoying your Ephesus case. Your detailed feedback means a lot to us, and we truly appreciate your recommendation.
Best regards,
Bosphorus Leather Team
Timely shipping and customer service…
Timely shipping and customer service response. I had asked for a small watch pillow and received a prompt response that it will be included. I received my watch case and am in love with it!
August 4, 2025
Reply from Bosphorus Leather
Dear Jessica,
Thank you for your lovely feedback. We’re glad the shipping and support met your expectations, and that the small pillow was included as requested. Enjoy your watch case.
Best regards,
Bosphorus Leather Team
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Reply from Bosphorus Leather
Dear Michael,
Thank you for your feedback! We’re glad to hear you’re happy with the watch roll and its quality. Your support means a lot to us.
Best regards,
Bosphorus Leather Team
Very happy with overall experience
Very happy with overall experience. Product is very nice and we are happy with purchase. I was not aware that the item is made-to-order, which takes longer to receive, however that is a minor misunderstanding and I have no problem.
July 10, 2025
Reply from Bosphorus Leather
Dear David,
Thank you for your thoughtful feedback! We’re very glad to hear you’re happy with the product and your overall experience. We truly appreciate your understanding regarding our made-to-order process.
Best regards,
Bosphorus Leather Team
Wonderful product!
It took quite a while, so i asked about my order after around 7 weeks. But they replied then very quickly (and friendly) and after that i got my petra box in about 2 weeks. As for the product itself, it‘s really really beautiful and with a great quality. I‘m very happy and would definitely recommend the brand (probably wasn‘t my last order with bosphorus :-)) - Thumbs up from my side!
July 10, 2025
Reply from Bosphorus Leather
Dear Remo,
Thank you so much for your kind words! We’re delighted to hear you’re happy with your Petra box and its quality. Your patience and recommendation mean a lot to us, and we look forward to serving you again in the future.
Best regards,
Bosphorus Leather Team
Wonderful products and a perfect service!
Wonderful products and a perfect service - they really care about their customers.
Highly recommended!
July 7, 2025
Reply from Bosphorus Leather
Dear Sebastian,
Thank you so much for your wonderful feedback. We’re delighted to hear you’re happy with both the products and our service. Your recommendation means a lot to us.
Best regards,
Bosphorus Leather Team
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This new watch box is the very best
This new watch box is the very best, as I expected. Thank you for creating this bespoke box for me.
July 4, 2025
Reply from Bosphorus Leather
Dear John,
Thank you for your kind words! We’re so glad you’re pleased with your bespoke watch box. It was a pleasure to create this piece for you.
Best regards,
Bosphorus Leather Team
Absolutely outstanding craftsmanship…
Absolutely outstanding craftsmanship and service!
I recently received my 2-watch roll from Bosphorus Leather, and I’m beyond impressed. The quality of the leather, the precision in the stitching, and the overall feel of the piece are just exceptional. It’s clear that every detail was made with care and passion.
The roll feels luxurious, secure, and perfectly sized for travel or storage. Communication was friendly and professional throughout, and even though it took a bit of time, the final result was absolutely worth the wait.
Highly recommended for any watch enthusiast looking for something truly premium and handcrafted. I’ll definitely be ordering again!
July 3, 2025
Reply from Bosphorus Leather
Dear Manuel,
Thank you for your detailed and kind feedback. We’re truly happy to know you’re impressed with the craftsmanship and quality of your watch roll. Your support and recommendation mean so much to us.
Best regards,
Bosphorus Leather Team
Thank you!
Got my box and quality is 100%, love the smell of the leather. :) Thank you Buse :)
June 16, 2025
Reply from Bosphorus Leather
Dear Darwin,
Thank you for your kind feedback! We’re delighted to hear you love your box and its leather quality.
Best regards,
Bosphorus Leather Team
Amazing product!
Bag came and it was better than I expected. The leather is high quality. Workmanship is second to none. Would definitely recommend the amazing products. I will be ordering other items. Bosphorus is one of my new favorites when it come to leather goods. Amazing Quality!
June 11, 2025
Reply from Bosphorus Leather
Dear Anna,
Thank you so much for your lovely feedback. We’re thrilled to hear the bag exceeded your expectations and that you’re happy with the quality and workmanship.
Best regards,
Bosphorus Leather Team
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Ordered a Petra 8 watch box during…
Ordered a Petra 8 watch box during their summer sale. It came with a pouch and a 1 slot watch roll. All I can say is best watch box money can buy. Top quality meterials and top construction worth every penny.
June 2, 2025
Unprompted review
Reply from Bosphorus Leather
Dear Jacobus,
Thank you for your wonderful feedback. We’re so glad you’re enjoying your Petra watch box and gifts. Your support means a lot to us.
Best regards,
Bosphorus Leather Team
Very happy with my custom watch trays
Very happy with my custom watch trays. Bosphorus was able to work within my custom size requirements created trays that fit within a drawer unit.
May 12, 2025
Unprompted review
Reply from Bosphorus Leather
Dear Jason,
Thank you for your kind words! We’re delighted to hear you’re happy with your custom trays and that they fit perfectly.
Best regards,
Bosphorus Leather Team
watch box and travel case
Extremely high quality watch box and travel case. Very impressed with the quality and service. Thank you, (if I could give 10 stars I would)
May 1, 2025
Reply from Bosphorus Leather
Dear Mark,
Thank you so much for your kind words! We’re truly glad to hear you’re happy with the quality and service. Your support means a lot to us.
Enjoy your watch box and travel case!
Best regards,
Bosphorus Leather Team
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