Ordered a box for my friends 40th Birthday,Dpd have lost it but the support from bottle in a box is non existent and im not holding any hope of this getting sorted,probably £40 down the drain!
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See what reviewers are saying
Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays. Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exqu... See more
Due to COVID 19, our friends from Yorkshire could not visit us for his birthday. I ordered gin, in birthday box ! Two weeks before delivery ! The company are amazing, kept me updated by e mail, an... See more
The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately be... See more
Company details
Written by the company
Bottle In A Box is the UK’s premier online alcohol gift shop, dedicated to creating the ideal gift experience for both the person giving and the person receiving our gifts. We stock a wide selection of Gin, Wine, Rum, Whisky, Vodka, Beer and Miniature bottles, which are paired with expertly selected mixers and accompaniments, packaged in your choice of gift box with a free personalised gift message.
Contact info
Unit 6, Castle Court, Bankside, Falkirk, FK2 7UU, Falkirk, United Kingdom
- 01324 612711
- info@bottleinabox.co.uk
- bottleinabox.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Great arrived on time and informed when…
Great arrived on time and informed when would arrive
Good service good communication
Courier did not deliver when we gave…
Courier did not deliver when we gave them a confirmed area to drop ... birthday gift was then late . Couldn’t change the email details to confirm with receiver when to collect.

Reply from Bottle In A Box
A great new rum that was of high…
A great new rum that was of high quality. The only downside would be that the mixers were very small - albeit very tasty.
Quickly and securely shipped. I'm looking forward to the next delivery.
Great first pack and great whisky…
Great first pack and great whisky choice, cant wait to try the mixer also. Only downfall from my personal view is the nuts as I have a nut allergy.
My husband was happy with whisky…
My husband was happy with whisky selection. Delivery was easy and efficient.
Very happy with my 1st box
Excellent service and bottle and…
Excellent service and bottle and contents are great.
My friend loves his gift very much
My friend loves his gift very much. Thank you!
Excellent website
Excellent website, and great service, gift was delivered with speed.
No card was sent with my order so the…
No card was sent with my order so the receiver didn’t know who sent the gift. Was pretty annoyed considering how expensive it was.
Excellent company
Excellent company, lots of choice, def. use again!
East to place an order for overseas…
East to place an order for overseas delivery. Great you can pay using PayPal. Uncomplicated and delivered on time.
Most amazing birthday delivery ever!
Most amazing birthday delivery ever!! One side of the world to the other, perfect.
they were easy to order from
they were easy to order from, communicated well as to delivery date and times. Was very happy with the service
Great service
Delivered on time and sent emails with updates. Was a birthday present and received well.
It was sent as a present so I never…
It was sent as a present so I never actually saw the gift but my friend was delighted with it.
I will order again ...
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