Ordered a box for my friends 40th Birthday,Dpd have lost it but the support from bottle in a box is non existent and im not holding any hope of this getting sorted,probably £40 down the drain!
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See what reviewers are saying
Have used 'Bottle in a Box' on 2 occasions for my adult children's Birthdays. Extremely pleased on each occasion for their wine hamper gifts, which created delight. High quality products with exqu... See more
Due to COVID 19, our friends from Yorkshire could not visit us for his birthday. I ordered gin, in birthday box ! Two weeks before delivery ! The company are amazing, kept me updated by e mail, an... See more
The order was a gift. We assumed the order would go out quickly and wrote our greeting accordingly. BinaB sent an email seeing it was a birthday present to ask if we wanted it to go out immediately be... See more
Company details
Written by the company
Bottle In A Box is the UK’s premier online alcohol gift shop, dedicated to creating the ideal gift experience for both the person giving and the person receiving our gifts. We stock a wide selection of Gin, Wine, Rum, Whisky, Vodka, Beer and Miniature bottles, which are paired with expertly selected mixers and accompaniments, packaged in your choice of gift box with a free personalised gift message.
Contact info
Unit 6, Castle Court, Bankside, Falkirk, FK2 7UU, Falkirk, United Kingdom
- 01324 612711
- info@bottleinabox.co.uk
- bottleinabox.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Maybe I was expecting too much but I…
Maybe I was expecting too much but I did not think the box was that good. I expected unknown or less known bottles.
Outstanding choice and great customer…
Outstanding choice and great customer service and communication
Fantastic
Fantastic, reliable company, easy to order, great communication! Have used several times now and will definitely use again. Best Wishes for 2020!
Didn’t actually see the gift but the…
Didn’t actually see the gift but the recipients were delighted ... thank you
Lovely gifts and great customer service
High quality food and drink, beautifully packaged, quickly delivered and great customer service...both friends I have sent Bottle in a Box gifts to have been delighted. Highly recommended! Cheers.
Good service well boxed
Good service well boxed, will make a lovely present
Very good service & delivery
Great product , excellent service
Received my order on requested day. Extremely impressed with presentation and packaging - can’t wait to give this gift . Much better than a bottle in a gift bag ! Good value for money - will definitely use again .
Great service
Thank you for the service you provide! For sure i will be ordering soon again xx keep up the great job!
First box and pleasantly surprised with…
First box and pleasantly surprised with a good selection of goodies. Keep up the good work.
Thanks.....
Great service
Disappointing delay in delivery
Disappointing delay in delivery.
I was texted and emailed to keep me informed BUT a delay is a delay.
Will not hesitate to use them again
I was initally a bit worried about ordering a bottle online and if it would arrive in one piece! I'm pleased to say that everything arrived on time and beautifully packaged. I will absolutely be using them again.
Distance
To be able to send a gift to someone so promptly (I forgot an important birthday) overseas and get such a great response from the recipient was awesome. Thank you
Beautifully packaged gift box…
Beautifully packaged gift box containing a hard to find bottle of Clootie Dumpling Gin plus snacks and treats, what's not to like.
Very good service
Excellent service
Excellent service. Delivered on date requested with no problems.
Will definitely use again in future.
Awesome service!
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